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ilumiti Reviews 

598
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and friendly approach, making complex topics easy to understand. Many people highlighted the personalized and helpful advice received, ensuring their needs and financial goals were well addressed. The overall service is consistently described as excellent, with consumers appreciating the efficiency and ease of their interactions. Reviewers frequently noted the exceptional communication and the stress-free experience provided, making managing pensions and benefits straightforward.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Customer service

Consumers find customer service to be positive, highlighting the professional, courteous, and knowledgeable... See more

Service

People report positive experiences with service, consistently describing it as exceptional, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well worth doing, our advisor seemed invested in our needs and wellbeing. While the money side of things was discussed and is obviously very important he was also informative in ways of our health and... See more

Rated 5 out of 5 stars

From day one meeting my advisor I could tell he understood my financial life plan and he never deviated from putting this plan into action in order to achieve my goals. Just a wonderful service, such... See more

Rated 5 out of 5 stars

The whole process from first contacting ilumiti to the meeting with Andy, our financial adviser, was second to none. Both Anastasia and Andy were very helpful and friendly. There was a lot of informat... See more

Rated 5 out of 5 stars

The consultant, Andy, described concisely all the factors which need to be taken into account when trying to make a decision on the PIE offer. Any questions which I had during this process, he was abl... See more


Company details

  1. #2 of 20 best companies in Financial Planner
  2. #6 of 50 best companies in Financial advisor

Written by the company

We’re refreshingly friendly and caring money experts in employee benefits, work pension schemes and personal financial planning. And we’re here to offer you greater prosperity through financial clarity. By financial clarity, we mean that we inspire people to optimise their financial future by helping them clearly understand what’s achievable – and then enabling them to achieve it. From the lightbulb moment of clarity understanding what is financially possible, to long term clarity about how to fuel and realise your dreams, goals and ambitions to the max. All delivered through crystal clear advice, understanding, communication and clever technology. And delivered by friendly professionals who are genuinely caring, highly collaborative and relentlessly focussed in their efforts to bring added value into your life. If you are looking to make employee rewards more rewarding, retirement options less hard work and personal wealth planning a richer experience, you are talking to the right people. Why not join the growing number of professional and personal clients turning to us for prosperity through clarity.


Contact info

5.0

Excellent

TrustScore 5 out of 5

598 reviews

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5.0

All reviews

(598)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional advice with a personal touch

I moved to Ilumiti after an initial consultation and have been really impressed with the service. I’ll admit I’m quite a tricky customer — risk-averse and usually inclined to stick with what I know when it comes to finances. My partner, on the other hand, isn’t particularly financially minded.

Our advisor, Jack Saunders, did a great job of tailoring his explanations so they worked for both of us. He took the time to reassure me while making everything clear and accessible for my partner, which we really appreciated. At no point did we feel any pressure to move our investments across, which made the decision feel comfortable and well considered.

I’d highly recommend Ilumiti for their personal approach, clear communication and responsiveness. A very positive experience so far.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

For wealth management Ilumiti are gravy!

From day one meeting my advisor I could tell he understood my financial life plan and he never deviated from putting this plan into action in order to achieve my goals. Just a wonderful service, such focus, and genuinely feel like Ilumiti staff care. Do yourself a favour and look them up, it's life changing!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Clear guidance

Ben was very professional in guiding us through the pensions minefield with clear explanations and cutting through the terminology to provide us with sound advice and recommendations. Thanks!

24 October 2025
Unprompted review
Rated 5 out of 5 stars

DB pension advice.

The Teams meeting with ilumiti consultant Andy was very professional and helped me understand more easily the options available when dealing with a Defined Benefit pension. The meeting was well paced and Andy was able to assist with all my questions. For anyone who is unsure about whether professional advice is needed then based on my experiences with ilumiti and Andy I would definitely recommend taking advice. Thank you to all at ilumiti for your help, Tony.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Professional, personable, and knowledgeable.

Ben is articulate, polite and respectful. He is clearly very knowledgeable and was able to present the current situation and available options in a clear and understandable way. The session I had with him was not only useful and informative, but also very enjoyable. I would recommend him to anyone seeking financial advice.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased I had this discussion

Really good advice which helped settle pension anxiety. I was given an honest appraisal from the consultant who listened intently to my points and answered accordingly pointing out my different options and pros and cons of each.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Jack was excellent

Jack was excellent! He explained equities and bonds clearly and gave me advice tailored me to my situation. I feel much more confident about my pension now.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

A skilled advisor indeed!

Andy was knowledgeable, well informed and skilled at engaging in 2-way conversation with me. The generalities of a PIE as well as my own situation were amply covered and the decision my wife and I have made is partly as a result of Andy's input. Thanks Andy.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent advice

Andy Johnston's advice was independent, detailed and easy to understand. I changed my original decision because of the information provided. The follow up documentation was prompt, informative and valuable for me to confirm my final decision.

1 September 2025
Unprompted review

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