Well worth doing, our advisor seemed invested in our needs and wellbeing. While the money side of things was discussed and is obviously very important he was also informative in ways of our health and... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #2 of 20 best companies in Financial Planner
- #6 of 51 best companies in Financial advisor
Written by the company
We’re refreshingly friendly and caring money experts in employee benefits, work pension schemes and personal financial planning. And we’re here to offer you greater prosperity through financial clarity. By financial clarity, we mean that we inspire people to optimise their financial future by helping them clearly understand what’s achievable – and then enabling them to achieve it. From the lightbulb moment of clarity understanding what is financially possible, to long term clarity about how to fuel and realise your dreams, goals and ambitions to the max. All delivered through crystal clear advice, understanding, communication and clever technology. And delivered by friendly professionals who are genuinely caring, highly collaborative and relentlessly focussed in their efforts to bring added value into your life. If you are looking to make employee rewards more rewarding, retirement options less hard work and personal wealth planning a richer experience, you are talking to the right people. Why not join the growing number of professional and personal clients turning to us for prosperity through clarity.
Contact info
United Kingdom
- ilumiti.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The advice and support from my adviser…
The advice and support from my adviser was first class, would highly recommend Informed Pensions / Lemonade Reward.
Jack was highly professional
Jack was highly professional, and he addressed all of our questions promptly and thoroughly.
Jack Saunders was fab explained…
Jack Saunders was fab explained everything really well as well as listened to my expectations. Thanks definitely recommend

Reply from ilumiti
Very efficient service
Very professional and very patient with explanations of complex finance. Would definitely recommend! Thanks, Ben!

Reply from ilumiti
Great advice provided
Really great advice and explained things clearly. Would definitely use again

Reply from ilumiti
I know next to nothing about pensions…
I know next to nothing about pensions and I received clear, concise guidance about how I could potentially maximise my income during retirement.
Definitely put my mind at ease!

Reply from ilumiti
Jack was absolutely fantastic
Jack was absolutely fantastic.
He gave me all the information I needed and more. Was really informative about all the topics.
Fantastic at his job.

Reply from ilumiti
Pension options
Had a good conversation with Jack re a potential pension transfer. He listened to my needs and then went through all the options in detail giving the pros and cons of each one. In the end was able to come to decision thanks to Jack”s advice.

Reply from ilumiti
Straightforward conversation to support…
Straightforward conversation to support a pension decision. Jack asked questions to understand my circumstances and aspirations. Felt supported to complete a necessary, but dreaded task.

Reply from ilumiti
Friendly clear advice
Good advice and gave clear synopsis of my options and helped me make an informed decision

Reply from ilumiti
Excellent Customer Service
The advisor I spoke with was very nice and helped me understand my options and gave me the chance to ask questions or clarify any details I was unsure of.

Reply from ilumiti
Informative pension meeting
Jack was very knowledgable and provided good advice.

Reply from ilumiti
Good and informative advice
The person I had was very informative and helpful with suggestions and ideas for me to look at which has now given me good ideas what to do going forward. Pre-preparation helps if you need this service and the form pre-sent did that hence made it easy to discuss issue etc.

Reply from ilumiti
Great service presented very well and…
Great service presented very well and made you feel at easy. All questions explained and information easy to understand.

Reply from ilumiti
Excellent pension review meeting
Answered all my questions. Professional, knowledgeable and patient.

Reply from ilumiti
Professional and clear advice.
Ben was very professional and gave excellent advice guided by our information. I would have no hesitation in recommending him for financial pension advice.

Reply from ilumiti
Professional and personal service…
Professional and personal service delivered in an informative and unbiased manner. Each pension option explained to me clearly and easy to understand. The adviser spent time asking about my personal situation, my future aspirations and my response to investment risks and used this information together with my pension details to recommend the best option. He also provided estimated calculations, based on current market conditions, on annuity options and other options citing the pros and cons if I chose to leave my final salary pension scheme. He was clearly very experienced and knowledgeable in his field and able to cut through the financial jargon and explain it in a simple way. I felt confident and reassured that having taking financial advice, I had made the right choice for me.

Reply from ilumiti
Excellent service professional advice
Excellent service professional advice, all information given easy to understand and form a decision. Thanks to Jack for providing sound financial advice.

Reply from ilumiti
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







