Absolutely fabulous experience. The clinic is very relaxing when you walk in. I was an anxious wreck before my early assurance scan and i was just made to feel at such peace. The lovely sonographer to... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Such a wonderful place! As soon as you walk in, the place is so calming and relaxing. The woman front of 'house' is so friendly and helpful. The sonographer was unbelievably patient and willing to t... See more
Company replied
“I had an early pregnancy scan at Imaginatal and was very impressed. Booking was quick and straightforward, and I was able to get an appointment on same day . The clinic was easy to find and had a ca... See more
Company replied
We couldn’t be happier with how our baby’s HD 4D scan went. The service provided by Imaginatal in Oxford was outstanding. Their staff was extremely friendly, they put us at ease and provided us with a... See more
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Company details
- #6 of 14 best companies in Medical Diagnostic Imaging Centre
- #2 of 6 best companies in Medical imaging centre
Written by the company
Imaginatal is an award-winning provider of private ultrasound scanning, blood tests, and health screenings. We offer a range of pre-natal scans tailored to each stage of pregnancy, including Early Reassurance Scans from 6 weeks to date the pregnancy, Gender Scans from 16 weeks to identify the baby's sex, and 4D Scans from 24 weeks for a detailed view of the baby. Additionally, we provide Non-invasive Prenatal Testing (NIPT) to screen for chromosomal aneuploidies such as Down’s, Eduard’s, and Patau’s syndromes. Beyond pre-natal care, Imaginatal offers general health scans, blood tests, and screenings for both men and women, ensuring comprehensive health monitoring for all our patients. We are dedicated to supporting women undergoing fertility treatments with specialised well-woman scans. Our commitment to excellence and patient care has made us a trusted name in healthcare. At Imaginatal, our vision is to bring joy and peace of mind to the communities we serve. We provide healthcare imaging services that embody our mission of delivering joy and peace of mind. Our culture is built on the pillars of community, advancement, respect, ethics, and simplicity. We offer competent care with compassion, utilise state-of-the-art technology, and continuously improve our services and staff. We recognise and respect the unique identity, needs, wishes, choices, and beliefs of every individual. We provide value through honest and ethical services delivered by qualified healthcare professionals, and we make it easy for everyone to deal with us through our open and transparent approach. Our friendly and welcoming environment, along with our happy and helpful staff, ensures a positive experience for all our customers. Whether you're visiting for a pre-natal scan or a general health check-up, you can trust Imaginatal to provide exceptional care and support.
Experience Imaginatal's Exceptional Care
Written by the company
- Free Rescan Policy for Early Scans
- Book your Early Reassurance Scan today. If we can't see what we need, your rescan is free!
- Accurate Gender Scans Guaranteed
- Schedule your Gender Scan with confidence. If we get it wrong, you get 100% of your money back!
- Comprehensive Health Screenings
- Trust Imaginatal for all your health needs. Book your general health scan or blood test now!
- Friendly and Welcoming Environment
- Join our happy customers. Experience our award-winning care and welcoming staff today!
Our Rescan Policy
Free rescan
Book your Early Reassurance, Gender or 4D Scan today. If we can't see what we need, your rescan is free!"
Contact info
151 Wick Road, Brislington, BS4 4HH, Bristol, United Kingdom
- 08006404299
- info@imaginatal.co.uk
- imaginatal.co.uk
Book Your Health Scan Today
4.8
Excellent
611 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Fantastic service fast and great…
Fantastic service fast and great sonographer would highly recommend them.
19 February 2026
Reply from Imaginatal
Hi ,
Thank you for sharing your feedback. We’re delighted to hear everything ran smoothly and that you felt well looked after by our sonographer — we’ll be sure to pass your kind words on to the team. We really appreciate the recommendation and hope to see you again in the future.
Best wishes,
Imaginatal Team
They did a great job job and we loved…
They did a great job job and we loved every bit of it
24 February 2026
Reply from Imaginatal
Hi ,
Thank you for your kind review, we’re so pleased to hear you enjoyed the whole experience. Knowing you loved every moment really means a lot to the team, and we’re grateful you chose to visit us.
Best wishes,
Imaginatal Team
Wonderful experience
Wonderful experience! Is the best thing you can get for yourself for your dear one! Will bring you peace of mind and the staff is absolutely lovely and kind!
17 February 2026
Reply from Imaginatal
Hi ,
Thank you so much for your lovely review. We’re really glad your visit left you feeling calmer and more reassured — that’s exactly what we hope to provide.
We’ll be here whenever you need us again.
Best wishes,
Imaginatal Team
Reply from Imaginatal
Hi,
Thank you for taking the time to leave us a 5-star review — we’re really pleased you had a positive experience with us. It means a lot to the team, and we’d love to welcome you back anytime you need us.
Best wishes,
Imaginatal Team
TW - pregnancy loss. Awful experience.
TW - pregnancy loss. The worst experience of my life. We booked this scan back in December because I had slight bleeding and my anxiety about it was so bad we wanted peace of mind whilst waiting for our nhs scan at the early pregnancy unit. The scan was awful, the lady doing our scan did not speak to us at all even when we asked questions, she did the test in silence despite explaining why we had gone there. She did not seem to know what she was doing, the only she she asked was if our dates were right because she said we were 11 weeks pregnant which we knew was impossible because of when my period was. She said bluntly ‘it’s big but no heartbeat’ but when we asked if it was okay she said yes but did not seem sure and did not give us reassurance which is what we had gone for. The next day we managed to get an nhs scan who told us we only looked about 5 weeks pregnant, we thought we were 8 weeks and growth was less than was expected. Completely different knowledge to the scan from here. We had to come back for a scan 10 days later with the nhs and there had been no change and were told we had a missed miscarriage. This bad experience of a scan just added to our trauma, they did not even send the report like they were supposed to, or do an internal scan which they should do if the scan is unclear/no heartbeat. We did get our money back after fighting for it but avoid this place at all costs, it’s a money grabbing awful place which made the worst time in our life even worse
1 December 2025
Unprompted review
Reply from Imaginatal
We are truly sorry to read about your experience and, most importantly, about your loss. We understand how distressing and emotional this time must have been for you, and we are very sorry that you felt unsupported during your visit.
Following your appointment, the scan findings were reviewed by our Clinical Lead as they were inconclusive. As a result, you were offered a follow-up internal scan the following day to obtain clearer information and provide further reassurance. This appointment was accepted initially; however, we understand it was later cancelled, and a full refund was requested. As the scan was inconclusive, we provided a full refund in line with our policy.
We always aim to communicate sensitively and clearly, particularly in early pregnancy where uncertainty can understandably cause significant anxiety. It is never our intention to cause additional distress, and we are very sorry that this was your experience.
We wish you strength and healing during this difficult time.
Most amazing girls ever made us feel…
Most amazing girls ever made us feel very happy and comfortable
22 February 2026
Reply from Imaginatal
Hi,
Thank you so much for your lovely feedback! It means a lot to hear that our team helped make your visit feel relaxed and welcoming from start to finish. We’ll be sure to share your kind words with the clinic team 😊
Best wishes,
Imaginatal Team
Amazing Care & Peace of Mind
After spending the first 12 weeks going back and forth to A&E and the EPU with heavy bleeding but no real answers, I was incredibly stressed. Having experienced miscarriages before, you naturally fear the worst. We managed to book a last-minute reassurance scan on the same day at Imaginatal Cardiff, and I cannot thank them enough. They discovered the cause of my bleeding, and we even got to hear our baby’s heartbeat for the first time.
The clinic is such a lovely place and so calming. Every member of staff was kind, supportive, and patient, which put me completely at ease.
We have already booked our gender scan and genuinely cannot wait to return.
26 January 2026
Unprompted review
Reply from Imaginatal
Hi,
Thank you so much for sharing your experience with us at Imaginatal Cardiff. We’re really glad we could see you quickly when you were feeling worried, and even more so that the scan brought you some much-needed clarity and reassurance. Hearing your baby’s heartbeat for the first time is such a powerful moment — we’re honoured we could be part of that with you.
It means a lot to know our team helped you feel supported and comfortable throughout, especially after such a stressful few weeks. We’re looking forward to welcoming you back for your gender scan and helping make that visit just as special. Wishing you a calmer, happier pregnancy journey from here on in.
Best wishes,
Imaginatal Team
Reply from Imaginatal
Hi,
Thank you for taking the time to leave us a 5-star review. We’re really pleased you felt well looked after — our aim is always to create a calm, supportive experience and make every visit feel smooth and reassuring from start to finish.
Best wishes,
Imaginatal Team
Professional and warm experience
We just got back from our appointment in Gloucester. We had some concerns with spotting and went for a reassurance scan. The welcome was warm, and the sonographer was both professional but had a wonderful bedside manner. My wife was made to feel at ease. We were shown a number of images and even took a print away with us. We will definitely be returning
17 February 2026
Reply from Imaginatal
Hi
Thank you so much for taking the time to leave this lovely review. We’re really pleased your visit to our Gloucester clinic felt comforting, especially when you were understandably worried.
We’re glad you enjoyed seeing the images and taking a print home as a keepsake. We truly appreciate your trust and look forward to welcoming you back again.
Best wishes,
Imaginatal Team
Unfortunately would not reccomend
Unfortunately would not reccomend
We had both our gender and 4d scan at the Gloucester clinic . One staff member was at both scans and our rescan 4d. She was extremely miserable and considering this is both an anxious and exciting time for parents she made it feel like we had walked into a morgue .
We needed re scan on our 4d came back for this and images were still not able to be taken due to babies position . Sonographer tried her best and communicated all the way and offered us to come back in the week
Came out and was told very curtly by said receptionist you can come back but if you do that’s it no more and you will have to accept the photos . We took the images we had at that point as we didn’t want to return and feel that we had become a nuisance. We got 2 keying with our package which were printed awfully the picture is tiny covers about a quarter of the keyring and has all the graphics info on it - why would we want that on a key ring?
The sonographers we had were fantastic I will say and this review is not a reflection on them at all. But to walk in and feel we are interrupting a social event because we have had to stop a receptionist mid conversation to check in , for them to not once smile or show any warmth isn’t ok. I understand everyone has bad days and can’t always be expected to be cheerful as a medical professional myself I understand more than most but her manner was awful. Our pregnancy has been rough and our nhs scans can be really tough so we really wanted a nice experience which has been taken away
12 February 2026
Unprompted review
Reply from Imaginatal
Hi
Thank you for taking the time to share this, and I’m genuinely sorry your visits to our Gloucester clinic left you feeling unwelcome. That’s the opposite of the supportive, reassuring experience we want anyone to have — especially during such an emotionally demanding stage of pregnancy.
I’m glad to hear the sonographers looked after you well, and we really appreciate you separating your feedback about them. However, it’s not acceptable that the front-of-house interaction and the way the rescan expectations were communicated made you feel like a burden. We also understand your frustration about the quality of the keyrings — the keepsakes should feel special, not disappointing.
We’d really like the chance to look into this properly and follow it up with the team involved. A member of our management team will be in contact to discuss this with you and ensure it’s addressed appropriately.
Thank you again for raising it — your feedback will be taken seriously.
Best wishes,
Imaginatal Team
The staff was lovely and made us feel…
The staff was lovely and made us feel relaxed and welcomed. Would recommend to anyone who wants to check all is ok before your nhs scan
15 February 2026
Reply from Imaginatal
Hi
Thank you for your kind words. We’re so pleased you felt comfortable and at ease during your visit — that reassurance before an NHS appointment can make a huge difference.
We really appreciate the recommendation and we’re glad we could help you feel confident that everything was progressing well.
Best wishes,
Imaginatal Team
Early Reassurance Scan
We had our 6 week early scan at Imaginatal and it was such an incredible experience. The staff were absolutely brilliant, so kind, welcoming and reassuring from the moment we arrived.
The sonographer took the time to explain everything clearly and made us feel completely at ease during such an important appointment. We left feeling happy and so grateful. I would not hesitate to recommend Imaginatal to anyone considering an early scan.
13 February 2026
Reply from Imaginatal
Hi
Thank you so much for sharing this. We’re really glad your 6-week scan felt reassuring and positive from start to finish — those early appointments can mean so much, so it’s lovely to hear you felt supported the whole way through.
Our sonographer and reception team will be delighted to know their care and clear explanations helped you feel comfortable and confident. Thank you as well for recommending us — it truly means a lot.
Best wishes,
Imaginatal Team
Very friendly and kind staff
Everyone was very friendly and kind.
The team never made us feel rushed and we had the most magical experience.
Thank you.
14 February 2026
Reply from Imaginatal
Hi
Thank you so much for your lovely review. We’re so pleased you felt genuinely cared for and that you had time to enjoy every moment without any pressure — that’s exactly how it should feel. Knowing your visit felt “magical” means the world to us.
We’ll be sure to share your kind words with the whole team.
Best wishes,
Imaginatal Team
We had the most amazing experience on…
We had the most amazing experience on our 4D scan! We were made to feel welcome as soon as we walked in and the lady on reception made it feel like such a special moment!
The radiographer had so much time for us and the patient of saint as our little one was being very shy 🙈 was suppose to be a 20 minute appointment and we were there for nearly an hour! Thank you so much! We wouldn’t want to go anywhere else to see our baby 💓
7 February 2026
Reply from Imaginatal
Hi
Thank you so much for such a heartfelt review. We’re thrilled you had a truly special 4D scan experience from the moment you arrived — our reception team will be so happy to hear they helped make it feel memorable straight away.
Best wishes,
Imaginatal Team
Very calm and welcoming.
14 February 2026
Reply from Imaginatal
Hi
Thank you for your lovely feedback. We’re really happy to hear you found the clinic calm and welcoming — creating a relaxed, reassuring space is exactly what we aim for.
Best wishes,
Imaginatal Team
A really lovely experience
A really lovely experience, it took not one, but three scans for the to be able to find gender (baby didn’t want to tell us!) and every time they remained so positive and hopeful for us. A lovely warm experience.
14 February 2026
Reply from Imaginatal
Hi
Thank you so much for sharing this! Babies really do like to keep us guessing sometimes — but we’re so glad you felt supported and uplifted throughout all three visits. It means a lot to hear that our team’s encouragement helped keep the experience warm and reassuring, even with a little extra patience needed.
Best wishes,
Imaginatal Team
Reply from Imaginatal
Hi
Thank you for your kind words! It means a lot to know you had such a positive experience with us. We’ll be sure to share your lovely feedback with the whole team
Best wishes,
Imaginatal Team
The best possible choice
The service was amazing, the doctor was so kind, and I was able to see my baby clearly.
The price was very affordable, and I also received a video, five photos, a fridge magnet, and a keyring — plus, as a surprise, a gift from the clinic.
As a mother, I felt very welcomed and well cared for. Thank you to everyone involved.
If you want it a bit more emotional or more formal, I can tweak the tone for you 💛
12 February 2026
Reply from Imaginatal
Hi ,
Thank you so much for sharing this lovely review. We’re genuinely delighted that you felt welcomed, supported, and looked after throughout your visit — that means everything to us.
Being able to see your baby clearly is such a special moment, and we’re so pleased we could help make it memorable with the video and keepsakes (and a little extra surprise from the clinic too!). We also work hard to keep our scans accessible without compromising on care, so it’s great to hear you felt it was good value.
Wishing you a smooth and happy journey ahead, and thank you again for trusting us with such an important moment.
Best wishes,
Imaginatal Team
Peaceful and welcoming environment
Peaceful and welcoming environment. Professional and friendly staff. Seen on time and in a private area . Would recommend..thank you!
4 February 2026
Reply from Imaginatal
Hi ,
Thank you for your lovely feedback. We’re so pleased you found the clinic calm and welcoming, and that the team looked after you with a friendly, professional approach. It’s great to hear everything ran smoothly and you felt comfortable with the privacy of your appointment too.
Thanks again for recommending us — we really appreciate it.
Best wishes,
Imaginatal Team
Reply from Imaginatal
Hi ,
Thank you so much for the recommendation — we really appreciate you choosing Imaginatal Romford and taking a moment to share your support. It means a lot to the whole team, and we’d love to welcome you back whenever you need us again.
Best wishes,
Imaginatal Team
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