Dawn was excellent at supporting a first home purchase. Being a first-time buyer and having no idea where to even start, Dawn was so helpful every step of the way; from initial enquiry, supporting wi... See more
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Dawn made my first home purchase as smooth and easy as possible. Available for phone calls to explain and discuss throughout the process.
Five years ago contacted IMP to see if they could help us find a mortgage as we have a specialised job and are not as young as we used to be. We had tried a few local agents who struggled with our re... See more
Dawn, thank you for all your help & advice since we first started our mortgage journey with you just short of a decade ago. We've just purchased our second home & your knowledge is always appre... See more
Company details
Written by the company
With over 35 years of experience in financial services, we've been helping people find the right mortgage and protection solutions since 1995. After years of working for major high-street lenders, we founded IMP Mortgage & Protection Advice in 2014 with one goal: to provide honest, personalised advice without the pressure of sales targets. We take the time to understand your needs, explain your options clearly, and support you every step of the way. Our reputation is built on trust, reliability and excellent customer service, with many of our clients coming to us through referrals and recommendations. Whether you're buying your first home, moving, remortgaging or reviewing your protection needs, we're here to help. Friendly advice. Tailored solutions. No pressure.
Contact info
30 Gullane Place, DD2 3BF, Dundee, United Kingdom
- 01382 250510
- info@impmortgages.co.uk
- impmortgages.co.uk
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I cannot recommend highly enough
I cannot recommend highly enough, Dawn was absolutely excellent to deal with, very friendly and approachable with any question no matter how silly seeming. She went above and beyond to make the process as easy as possible and help us find the best fit for our current situation. Not only was she incredibly helpful in actually getting the right mortgage she also helped us with related financial concerns providing budget considerations, helping us plan our insurance needs and helping secure appropriate policies.
Exceptional service
Cant thank Dawn enough for all of her help. She went above and beyond to make the entire mortgage process really easy and stress-free. Kept us informed at every stage and was always on hand to answer any questions. Would highly recommend!
Mortgage adviser review-Rita IMP
Mortgage adviser review
We were recommended Rita from IMP mortgage advice to help us buy our first home. Overall we had a great experience. She was attentive, thorough and supportive throughout. My partner and I were honestly like a rabbit in headlights having never applied for a mortgage before, but Rita was on hand every step of the way to clearly explain the finer details of every document, gather all of the pieces of information that we needed to submit and advise us on everything we needed to know. Rita is friendly, approachable and extremely knowledgeable in her field. This really helped to put us at ease. She essentially held our hand through every step and guided us to make the best decisions tailored to our individual circumstances and finances when buying our first home. Rita’s support took a lot of the stress away, she was always at the other end of the phone to answer our silly questions with no judgement. We are now settled into our beautiful house and are very thankful for the help received. I’d definitely recommend Rita or anyone else from IMP mortgages!
Dawn was absolutely fantastic…
Dawn was absolutely fantastic throughout the whole process. She talked us through every step and was always on hand to answer any questions. We felt supported and well informed and couldn’t be more grateful! Would highly recommend!
Dawn was recommended to me from a…
Dawn was recommended to me from a colleague at work and I have been extremely satisfied with the service she provided me. As a first time buyer I was unsure of the ins and outs of buying a property but Dawn simplified things and made it easy to understand. Would highly recommend!
Excellent experience from a very knowledgeable mortgage advisor
Dawn was recommended to me through a friend and I’m so glad I reached out to her. Her knowledge and advice was invaluable, no question was a ‘silly’ question. The process was seamless and stress free. I would recommend Dawn and the company to anyone and will certainly be reaching out when needed in the future! Thanks Dawn, I really appreciate all your help and support through a particularly stressful time.

Reply from IMP Mortgage & Protection Advice Ltd
Dawn is the best in the business!
Remortgage can be stressful and very confusing but Dawn made the whole thing so easy and simple. We really can’t thank her enough for how much effort she put in for us. We really appreciate her hard work. Thank you again :)
Mortgage Advice
Rita was so helpful and professional in helping us purchase our first home. She was always on hand to give us advice and guide us in the right direction. Much appreciated!
Would highly recommend.
Dawn was amazing
Dawn was amazing. Would recommend her to anyone buying their first home. Made what could be a very stressful process so much easier and explained everything so well when we didn’t really have a clue about mortgages, insurances etc. 10/10
Brilliant Service
My partner and I can't thank Dawn enough for her help in securing us a mortgage. Process was great from start to finish, Dawn is incredibly knowledgeable in her field and was always available via email or call to answer any questions we had. She was also pro-active in helping secure us a better rate when market conditions shifted, ensuring we got the best possible deal. Thanks again Dawn!
First Class Service, highly recommend
From Start to finish, the service we received was simply first class. Communications were slick and timely, everything was explained, well in advance. Especially good, that Rita, helped us to purchase our forever home, and giving us other options to suit our needs. Very friendly and supportive. Highly recommended....
Would highly recommend
Would highly recommend! We are first time homebuyers and the whole experience was daunting but Rita was so helpful and walked us through every step, keeping us up-to-date and answer any and every query, can't thank her enough!
Highly recommended
Absolutely fantastic experience with Dawn at IMP. She made it extremely easy and was on the ball all the time, responding very quickly to emails and any issues I had. And at a very affordable price thats worth every penny. Cannot recommend highly enough.
100% would recommend
Rita was fantastic at every turn. She explained everything fully and recommended the best product for us and our circumstances. When she was on holiday, her colleague was also on hand to help in her absence. We wouldn't hesitate to recommend her to family and friends and will definitely be back if we need to remortgage
Seamless process
Rita was a great help from the start. Nothing was too much hassel and was great a responding, especially when I was worried about certain parts of the process. She made it seemless and was a great help. I would definitely recommend anyone thinking about a mortgage getting in touch with Rita/The Independent Mortgage Partnership.
Rita
Rita, was very helpful from start to finish and was always happy to explain the process or answer any questions we had. I would thoroughly recommend her services for anyone looking for clear guidance throughout this process along with excellent financial support.
Would highly recommend Dawn
Would highly recommend Dawn. She was super helpful and kept us informed throughout. First time we have remortgaged and wasn’t an easy one with job issues etc.. but she got us a great deal and took all of the stress out of the process . Will be back in 5 years when our fixed rate is up. Thanks again!
Excellent
Our overall experience with independent mortgage was great. Dawn Ramsay, who dealt with getting us a mortgage was excellent. She was extremely good at communicating with both me and my partner, explained everything on point. We would recommend Dawn to anyone who comes our way. Thank you for all your help!
Rachael & Haydn
Dawn has been absolutely fantastic in…
Dawn has been absolutely fantastic in helping me organise my new mortgage. After a change in personal circumstances this year this was the first time I was applying for a mortgage myself and Dawn made the process stress free and simple. She kept me up to date the whole way through and found a deal that was great for me! Couldn’t recommend Dawn enough!
Excellent service
Excellent service. Answered all my questions thoroughly. Would recommend.
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