Impra Charge Reviews 

305
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company, noting top-tier service delivered from start to finish. People frequently mention how quickly their electric vehicle charging units are fitted, with many appointments happening within a remarkably short turnaround. Consumers are also extremely pleased with the clear communication and very prompt responses provided whenever they ask questions. Reviewers consistently state that the installation engineers are exceptionally polite, highly knowledgeable, and ensure the workspace is left completely spotless. Buyers truly appreciate the honest advice and guidance provided throughout, making the entire procedure exceptionally smooth for new vehicle owners.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast turnaround times,... See more

Staff

Reviewers mention positive feedback about staff, noting that the engineers and installers are consistently... See more

User experience

Reviewers highlight great satisfaction with the user experience, noting that the entire process was smooth,... See more

Response time

Consumers express great satisfaction with the response time, frequently highlighting fast turnarounds and... See more

Customer service

Users describe positive interactions with customer service, consistently praising swift, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unbelievable service After being messed around by British Gas for over 2/3 months to install a home charger 2 weeks before taking delivery of my new car, I make the decision cancel British Gas,... See more

Rated 5 out of 5 stars

I was in a tight spot and needed an EV charger installed very quickly. I contacted a few companies, but the response here was on another level. I sent an email on a Saturday, fully expecting to wai... See more

Rated 5 out of 5 stars

I am very happy with the services provided and professional installation. I was recommended by a work colleague who also used Impra Charge. I admit it was a bit of a minefield as with not having an... See more

Rated 5 out of 5 stars

I booked directly through Impra Charge for the installation of a Hypervolt. I found them to be prompt, courteous and knowledgeable in advising me on the best EV charger for my situation. They turned u... See more


Company details

  1. Electric vehicle charging station
  2. Electric utility company
  3. Electrical installation service
  4. Electrician
  5. Energy Equipment and Solutions

Written by the company

Impra Charge are specialists in Home EV Charge Point Installation, we are NIC EIC and City & Guilds approved. We are market leaders in installing EV Charge Points covering the whole of the UK. We make it easy and simple to having your Home EV Charge Point installed. Installation All our installations come with a 3-year warranty giving you peace of mind. We take pride in our services and aim to offer a smooth, easy and friendly service for all our customers. Our experienced and knowledgeable experts are on hand to guide and assist throughout the whole process, keeping you informed every step of the way. Our promise We offer full home installation within 14-days of approval from your electricity supplier. Our friendly team will take care of the process contacting your supplier and ensuring you are ready for your charge point installation. Following your installation our team are available to support with any questions or queries. Transparency We ensure your quotation is fixed for 30-days with no hidden costs. We will explain everything regarding your quotation and answer any questions you may have prior to having your EV Home Charger installed. Our brands We only recommend leading charge point brands that have been tried and tested by us. Our home EV charger installers are fully manufacturer trained ensuring your installation runs smoothly and efficiently.


Contact info

4.9

Excellent

TrustScore 5 out of 5

305 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(305)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impra Charge

Recommended by our friends because of their reliable service. Quick response and competitive quote. The installation is efficient. Although little adjustment required, they fix it as promised quickly.

29 January 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely awful.

Absolutely awful communication. Unreliable. Wouldn't go near this company again with a 10 foot pole. The company that hired Impra Charge to install our charger (Evec) reimbursed us some money as compensation because Impra's service was so poor.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

EV charger installation

Great installation. Non standard installation including groundworks. All completed as a package without any fuss, with neat finish. Helpful explanations and prompt reply to queries. Happy to recommend.

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Matt Tinkler a professional

The installer Matt was extremely professional. He explained the process and everything he was going to do. Updated us during the installation and helped with the new App. I would strongly recommend him to anyone.

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Super installation

Communication before the installation was excellent and the actual installation itself went without any issues at all. Really good advice and support from Impra Charge. Highly recommended

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Matt from Impra Charge did an excellent…

Matt from Impra Charge did an excellent job installing my Ohme Pro charger. The installation was very neat and tidy and I wouldn’t hesitate in recommending Impra Charge to others. They were very competitive and being able to pay after installation gives added peace of mind.

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Service

From the point of ordering Matt was very informative with booking dates and process. On day of installation Matt again kept me informed of his times. He was very polite and considerate whist at my property and worked efficient and considerate. 100% recommend

14 January 2025
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable and conscientious installation of my charging point. Ensured everything was in working order and set up, took the time to explain everything also. Couldn’t fault the experience.

9 December 2024
Unprompted review
Rated 4 out of 5 stars

Very good service

Matt was very helpful and provided prompt responses to the questions I had. Installation was completed quickly and we are very happy with the work carried out.
The only minor challenge we had was getting in touch with the person that deals with booking the installations. Matt was able to help with this though.

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Prompt and efficient.

They knew exactly what they were doing and did it promptly and efficiently. The office sorted out the kind of installation I needed, cleared the admin hurdles, and gave me a good price. The installer turned up on time, did all checks needed, discussed installation with me and got on with it very rapidly. A faultless installation.

29 October 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look