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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and efficiency of the staff. Many people found the user experience to be smooth and pleasant, appreciating the clear communication and quick responses, often facilitated through convenient platforms like WhatsApp. However, some customers also noted occasional issues with customer service, mentioning unreturned calls or fragmented communication regarding separate deliveries. A few other people also felt that the period between the initial quote and final requirements was a little disjointed.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the exceptional customer service, quick... See more

Staff

Consumers consistently report positive experiences with staff. Reviewers frequently highlight the... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the overall... See more

Customer communications

Customers consistently note positive experiences with contact. Many reviewers highlight swift replies, with... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was in a tight spot and needed an EV charger installed very quickly. I contacted a few companies, but the response here was on another level. I sent an email on a Saturday, fully expecting to wai... See more

Rated 5 out of 5 stars

The project had quite a few hurdles and Impra helped get the installation over the line. Matt worked on those and got the EV installation completed in a day which was a tall order.

Rated 5 out of 5 stars

Had my EV charger installed by Impra Charge and the service was spot on. Matt did the install, I asked for a clean fit and it honestly couldn’t have been any cleaner. No visible cables at all, just... See more

Rated 5 out of 5 stars

Excellent service. Very easy to get my charger organised and it was fitted in less than 10 days. Very friendly and helpful on the day of fitting. I was super impressed with the fitting as it clean and... See more


Company details

  1. Electric vehicle charging station
  2. Electric utility company
  3. Electrical installation service
  4. Electrician
  5. Energy Equipment and Solutions

Written by the company

Impra Charge are specialists in Home EV Charge Point Installation, we are NIC EIC and City & Guilds approved. We are market leaders in installing EV Charge Points covering the whole of the UK. We make it easy and simple to having your Home EV Charge Point installed. Installation All our installations come with a 3-year warranty giving you peace of mind. We take pride in our services and aim to offer a smooth, easy and friendly service for all our customers. Our experienced and knowledgeable experts are on hand to guide and assist throughout the whole process, keeping you informed every step of the way. Our promise We offer full home installation within 14-days of approval from your electricity supplier. Our friendly team will take care of the process contacting your supplier and ensuring you are ready for your charge point installation. Following your installation our team are available to support with any questions or queries. Transparency We ensure your quotation is fixed for 30-days with no hidden costs. We will explain everything regarding your quotation and answer any questions you may have prior to having your EV Home Charger installed. Our brands We only recommend leading charge point brands that have been tried and tested by us. Our home EV charger installers are fully manufacturer trained ensuring your installation runs smoothly and efficiently.


Contact info

4.9

Excellent

TrustScore 5 out of 5

270 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent

I recently had an EV charger installed by Matt, and I couldn’t be more impressed with the experience from start to finish. Matt is an absolute professional — knowledgeable, friendly, and clearly passionate about doing the job right.
The installation itself was flawless. Every wire was carefully routed, every fitting perfectly placed — the kind of clean, precise workmanship you rarely come across. It’s obvious Matt takes real pride in his craft.
If you’re looking for someone to handle your EV charger installation, look no further. Matt delivers top-tier quality work, and I’d recommend him without hesitation to anyone. Five stars, easily!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

EV charge point install

The project had quite a few hurdles and Impra helped get the installation over the line. Matt worked on those and got the EV installation completed in a day which was a tall order.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

EV charger 

Was a great service very good job done installing it all and the fitter was a very nice chap and helpful his name Mark 

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Very easy to get my charger organised and it was fitted in less than 10 days. Very friendly and helpful on the day of fitting. I was super impressed with the fitting as it clean and tidy on the wall. I would highly recommend as the service and most of all the cost was excellent, Thankyou.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

The installation was handled very…

The installation was handled very efficiently, a very professional company. The engineer was informative, helpful and did a very positive, neat installation leaving the site clean and tidy. I would strongly recommend this company.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Impra Charge

Great service from Impra Charge. The installer arrived on time, was very professional, and did a very neat job installing my Ohme ePod. The charger connected to the app immediately. Highly recommend!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Recommended by Kia dealer

Recommended by Kia dealer. Prompt quote via WhatsApp after sending some photos of the route and board. Neat clean install in half a day. Thanks Matt

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Installation wasn’t straightforward as…

Installation wasn’t straightforward as my garage was more than 30 metres away from the meter, but he did an excellent job and managed to get my charger installed within two weeks. Very happy with the work done!

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed

Very impressed with Impracharge. Very swift reply after I first contacted them, received a phone call the same day and a quick site survey a few days later. My installation was not standard but Matt ran me through the options so I could make an informed decision. Communication was excellent and Matt was flexible to work around times I could be at home for installation. I’d highly recommend Impracharge.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

10/10 service

Jake installed our Tesla Wall Charger and honestly couldn’t fault the service. He wired everything exactly how we wanted and took the time to make sure it was done properly, not rushed.

Really professional and friendly throughout. He also helped me get everything set up on the Tesla app before leaving, which made the whole process smooth and stress-free.

Left the house spotless as well, which I appreciated. Top service from start to finish and would definitely recommend.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent EV Charger Installation by Impra Charge – Highly Recommended

I recently had my EV charger installed, and I am extremely pleased with the service provided. From the beginning, the team was very quick to respond to my enquiries and kept communication clear and professional throughout.

The installation and wiring were completed efficiently and neatly, with great attention to detail. The engineers were punctual, knowledgeable, and took the time to explain how everything works before leaving.

I also appreciate that they provide a warranty for the service, which gives added peace of mind. Overall, the entire experience was smooth and professional from start to finish.

I would highly recommend this company to anyone looking for a reliable and high-quality EV charger installation service.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience with our EV…

We had a great experience with our EV charger installation in Oxford! The job was done very neatly and there was very good communication prior to and during the installation. Thank you!

17 February 2026
Unprompted review
Rated 4 out of 5 stars

Great comms

Great comms, easy process and understandable for even us as EV newbies .

13 February 2026
Unprompted review
Rated 5 out of 5 stars

We had a Andersen Quartz EV charger…

We had a Andersen Quartz EV charger fitted with Peterborough and the service was faultless, Excellent communication and was very Professional throughout and gave lots of support getting the App setup. Would highly recommend as price was very reasonable and could not ask for anymore when concerning the installation.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Impra Charge in Cambridge

Great experience with Impra Charge in Cambridge.
I had my EV charger installation booked within a week which was brilliant. Matt was very professional throughout and kept everything clear and straightforward. The option to communicate via WhatsApp was excellent quick easy and really convenient. Very smooth experience overall and I’d happily recommend them.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Thank you to Impra charge

Thank you to Impra charge , Matt was so efficient and so helpful with the instillation and how to connect up my car . Very clean and tidy no mess 💯 % would highly recommend. Many thanks once again

22 January 2026
Unprompted review

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