Inboxpounds Reviews 

2,344
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to use, appreciating the smooth user experience for completing various surveys and playing online games. Many people frequently mention that rewards are paid out promptly, providing a reliable way to earn extra cash in their free time. Some reviewers were not happy with frustrating payment delays and poor support responses when trying to claim their hard-earned money. A few other people also felt that starting surveys can be difficult because they frequently get screened out or excluded unexpectedly. Additionally, navigating the website to find specific offers or logging into accounts can sometimes present a headache for users.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, frequently noting that surveys are very easy to... See more

Website

Consumers experience mixed feelings regarding the website, with many reviewers praising it as a great... See more

Payment

Users describe ambiguous interactions with payment, as while many reviewers praise the quick and guaranteed... See more

Product

People report ambiguous experiences with the product, as consumers appreciate the generous payments and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

A good site but what do you win with spin and win how does it work

Company replied

Rated 3 out of 5 stars

Constant disqualifications i reckonbetween 8 and 10 for each successful one. payment isn't instant transfer. If you're determined you can eventually get to a level to cash out. You also need to achiev... See more

Company replied

Rated 3 out of 5 stars

I have been playing games tru Inboxpounds and everything has been great,variety of games and the payout. Just now one game I've spent a lot of time and money,and it still doesn't showing up for pendi... See more

Company replied

Rated 3 out of 5 stars

It wasn't even up to 2 weeks that I gave my review on them and my account was logged off after I decided to withdraw just 10 pounds that I had patiently accumulated. All efforts to verify my identity... See more


Company details


Contact info

3.5

Average

TrustScore 3.5 out of 5

2k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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3.5

All reviews

(2,344)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Like the surveys but don't get emails…

Like tge surveys but don't get emails now

9 January 2026
Inboxpounds logo

Reply from Inboxpounds

Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 2 out of 5 stars

Very difficult company

Initially a good experience but more recently I have had to fight to get Inboxpounds to credit me for goals I had reached (within the time etc). They do everything possible not to credit larger amounts!

Whenever I raise a ticket an automatic request for more info is sent. This is the info I have already sent. Despite resending my query is ignored.

I have lost several credits which I worked hard for just because Inboxpounds ignore my query.

Not recommended.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Interesting surveys

Interesting surveys , prompt payment & a very satisfying experience with Inbox pounds !

31 December 2025
Inboxpounds logo

Reply from Inboxpounds

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

Proper Company

Always good at solving any issues. Excellent communication, as ever

23 December 2025
Inboxpounds logo

Reply from Inboxpounds

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

Great surveys and good correspondence…

Great surveys and good correspondence in telling me about surveys through emails

28 December 2025
Inboxpounds logo

Reply from Inboxpounds

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 2 out of 5 stars

Was awesome.

Personally for me I have found that sadly this app has gone downhill a bit it doesn't have some of the shops that used to have which are the ones I used to shop in it's said it was gonna get Amazon and on there getting on a year ago and it's still isn't on there it took you bear away and I do a lot of shopping on there the shops that are left on there I don't really use also the emails they used to send you you used to get like 0.001p her email that you opened up when in and had a look at but you don't get that no more either so for somebody like me because they've taken down the shops that I used to shop in and they haven't added the shop that they stated they were going to add it's just an upset in there doing nothing at the moment for me which is a shame because it would have been a five-star review otherwise. Before all this whilst I could use it it was a great app it's laid out nice and easy so you can find everything so that's still good you don't have to build up too much money before you can cache out so that's still good and the way that you can get paid is still okay that's the only reason I've given it two stars otherwise it would have none because as I said it was a really good app but the shops left I don't use and the shops that they said we're going to be added whenever added so sadly I cannot give this a good review any more which saddens me because I used to really like this app.

31 December 2025
Rated 2 out of 5 stars

Bring back earn by searching the web…

Bring back earn by searching the web and until that happens I won't be back.

18 December 2025
Inboxpounds logo

Reply from Inboxpounds

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site — we’re here to help and want to make this right.

Rated 5 out of 5 stars

Top Site

Great survey site on of the best and would recomend anyone to join

20 December 2025
Inboxpounds logo

Reply from Inboxpounds

Thank you for your feedback — we completely understand how frustrating it can be to spend time answering questions only to find out you're not eligible, especially after sharing personal information. While eligibility is determined by the survey providers, we agree that your time is valuable. We’re always working with our partners to improve the experience and appreciate you sharing your concerns. If you ever have questions or run into specific issues, our support team is here to help!

Rated 1 out of 5 stars

Dishonest and disinterested

Missing checklist points and changing rewards midway through! I started a challenge that initially said 30 days and as I was progressing towards a 30 days at suddenly changed to 21 days to complete. Additionally one of the levels was acknowledged although I showed proof of this and explained to inbox, they refused to redeem it.

10 December 2025
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Reply from Inboxpounds

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site — we’re here to help and want to make this right.

Rated 5 out of 5 stars

inbox pounds

I love inbox pounds as I can do surveys when I’m free and earn a little money. Sometimes it’s a lot and sometimes it’s not much but it adds up over time. I recently got a £25 amazon voucher which is very handy for Christmas. Thank you!

16 December 2025
Inboxpounds logo

Reply from Inboxpounds

Thank you for your feedback — we completely understand how frustrating it can be to spend time answering questions only to find out you're not eligible, especially after sharing personal information. While eligibility is determined by the survey providers, we agree that your time is valuable. We’re always working with our partners to improve the experience and appreciate you sharing your concerns. If you ever have questions or run into specific issues, our support team is here to help!

Rated 3 out of 5 stars

Some surveys expect you to do a long…

Some surveys expect you to do a long survey like 30 minutes for like 5pence! Some surveys are worth doing for a reasonable amount of time

7 December 2025
Inboxpounds logo

Reply from Inboxpounds

Thank you for your feedback — we completely understand how frustrating it can be to spend time answering questions only to find out you're not eligible, especially after sharing personal information. While eligibility is determined by the survey providers, we agree that your time is valuable. We’re always working with our partners to improve the experience and appreciate you sharing your concerns. If you ever have questions or run into specific issues, our support team is here to help!

Rated 5 out of 5 stars

I like this survey site as they send…

I like this survey site as they send interesting surveys and plenty of them !

2 December 2025
Inboxpounds logo

Reply from Inboxpounds

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

My experience with inbox

Inboxpound survey is one of the best site have worked with. Your payment is guaranteed.

8 December 2025
Inboxpounds logo

Reply from Inboxpounds

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 1 out of 5 stars

Refusing payment after milestone – misleading offer

I completed Level 70 on the High Roller Vegas offer (Ticket #16833758) and only received the first 15p payout. InboxPounds then refused the rest, claiming I must make a purchase and accusing me of using third-party software — even though no purchase was required when I joined, and they credited the first milestone. The wording has since been removed from their site.

I’ve emailed them twice with no reply in a month. It’s not about the amount — it’s about honesty. If I don’t receive payment by 10 December, I’ll report this to the ASA and CMA.

28 October 2025
Unprompted review
Inboxpounds logo

Reply from Inboxpounds

We’re truly sorry your experience didn’t go as expected — we know how frustrating that can be, and it’s never the experience we want anyone to have. Your feedback is important to us, and we’d really appreciate the chance to better understand what happened so we can help make it right. When you have a moment, please reach out to us through your activity ledger on the site — we’re here and ready to help.

Rated 5 out of 5 stars
Inboxpounds logo

Reply from Inboxpounds

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

Quite easy and transparent system

Quite easy system, I played a mobile monopoly game through Inboxpounds, I did have to buy a couple of things to make the most of it, but not expensive, and ended up with over £12 just from playing the game about £8 profit, along with a few daily surveys and I was able to grab £15 into my paypal account which took 3 days to process. No hassle, and you don't get massive amounts of emails constantly like other survey sites. Well worth looking into.

3 December 2025
Inboxpounds logo

Reply from Inboxpounds

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

Inboxpounds is unique

Inboxpounds is unique. You don’t just contribute your opinions but also get updated as well.

2 December 2025
Inboxpounds logo

Reply from Inboxpounds

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Great site to earn money

Great site to earn money

1 December 2025
Inboxpounds logo

Reply from Inboxpounds

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 4 out of 5 stars

regular surveys but generally low…

regular surveys but generally low incentives

23 November 2025
Inboxpounds logo

Reply from Inboxpounds

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 3 out of 5 stars

Constant disqualifications i…

Constant disqualifications i reckonbetween 8 and 10 for each successful one. payment isn't instant transfer. If you're determined you can eventually get to a level to cash out. You also need to achieve more than the payout minimum to get paid

29 November 2025
Inboxpounds logo

Reply from Inboxpounds

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

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