Inboxpounds Reviews 

2,344
•
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 77 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to use, appreciating the smooth user experience for completing various surveys and playing online games. Many people frequently mention that rewards are paid out promptly, providing a reliable way to earn extra cash in their free time. Some reviewers were not happy with frustrating payment delays and poor support responses when trying to claim their hard-earned money. A few other people also felt that starting surveys can be difficult because they frequently get screened out or excluded unexpectedly. Additionally, navigating the website to find specific offers or logging into accounts can sometimes present a headache for users.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, frequently noting that surveys are very easy to... See more

Website

Consumers experience mixed feelings regarding the website, with many reviewers praising it as a great... See more

Payment

Users describe ambiguous interactions with payment, as while many reviewers praise the quick and guaranteed... See more

Product

People report ambiguous experiences with the product, as consumers appreciate the generous payments and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

A good site but what do you win with spin and win how does it work

Company replied

Rated 3 out of 5 stars

Constant disqualifications i reckonbetween 8 and 10 for each successful one. payment isn't instant transfer. If you're determined you can eventually get to a level to cash out. You also need to achiev... See more

Company replied

Rated 3 out of 5 stars

I have been playing games tru Inboxpounds and everything has been great,variety of games and the payout. Just now one game I've spent a lot of time and money,and it still doesn't showing up for pendi... See more

Company replied

Rated 3 out of 5 stars

It wasn't even up to 2 weeks that I gave my review on them and my account was logged off after I decided to withdraw just 10 pounds that I had patiently accumulated. All efforts to verify my identity... See more


Company details


Contact info

3.5

Average

TrustScore 3.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(2,344)

70 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I enjoy completing your surveys and I…

I enjoy completing your surveys and I feel confident I can provide relevant answers to support InboxPounds.

14 June 2025
Inboxpounds logo

Reply from Inboxpounds

Thank you so much for the review!We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 3 out of 5 stars

All too often not suitable for surveys

All too often not suitable for surveys

11 June 2025
Inboxpounds logo

Reply from Inboxpounds

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.

Rated 1 out of 5 stars

Literally the worst site

Literally the worst site. They credit you for about 1/4 of the stuff you actually do so don't waste your time.

13 June 2025
Unprompted review
Inboxpounds logo

Reply from Inboxpounds

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.

Rated 5 out of 5 stars

It's a great app to earn a little money…

It's a great app to earn a little money in your back pocket .

12 June 2025
Inboxpounds logo

Reply from Inboxpounds

Thank you so much for the review!We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 1 out of 5 stars

No payout & account deactivated without reason

Completed levels on a game as per the offer. Provided photographical proof of this, InboxPounds came back acknowledging my progress and confirming they will pay me the money owed. INSTEAD they deactivated my account without reason or warning..... I found out when I couldn't log in randomly... Of course when I tried to log in, it says contact customer service via a link - which says raise your query once you've logged in.

5 June 2025
Unprompted review
Inboxpounds logo

Reply from Inboxpounds

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.

Rated 1 out of 5 stars
Inboxpounds logo

Reply from Inboxpounds

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.

Rated 1 out of 5 stars

Inbox no longer a £1!

The changes at Inboxpound are almost at the point of scammy. If you have £5, £10 etc in your account you should be free to withdraw it and not have to pay £1.25 xtra for the privilage. They get your views and knowledge give you a reward, they get paid for producing the research and get interest on the monies they hold for all their survey folk and so are skimming profit from both ends of the process. If its costing them too much to process all the £5 rewards then go back to £10 rewards but give us the £10!!
Also contacting Inboxpounds has become impossible. They need a better help desk 0/5 for customer services.

9 June 2025
Unprompted review
Inboxpounds logo

Reply from Inboxpounds

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.

Rated 5 out of 5 stars
Inboxpounds logo

Reply from Inboxpounds

Thank you so much for the review!We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 4 out of 5 stars

Interesting surveys

Interesting surveys, but some are rather repetitious.

4 June 2025
Inboxpounds logo

Reply from Inboxpounds

Thank you so much for the review!We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 4 out of 5 stars

Getting Nearer

I keep getting closer to my next voucher

3 June 2025
Inboxpounds logo

Reply from Inboxpounds

Thank you so much for the review!We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 3 out of 5 stars

RATHER UNFAIR

I have been on inboxpounds for some time now and it was great. Now I have done £94 worth of surveys, it would seem I need to do another £44 to receive £100 because they're taking fees out for themselves. I'm not happy about it at all. I hope they're honest with me and pay me that money as I could do with it at the moment.

3 June 2025
Unprompted review
Inboxpounds logo

Reply from Inboxpounds

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.

Rated 4 out of 5 stars
Inboxpounds logo

Reply from Inboxpounds

Thank you so much for the review!We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 1 out of 5 stars

Beware of charges…

You now have to have £6.50 in your account to receive £5.00, the £1.50 is kept by company.
Never been informed of this happening.
Beware the higher the amount you want to redeem the higher the charge.

22 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look