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Incense Man Reviews 134

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TrustScore 5 out of 5

4.9

Incense Shop
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Review summary

Created with AI, based on recent reviews

Considering 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide variety and excellent quality of products, highlighting the fantastic incense and other related goods. Many people appreciate the prompt and efficient delivery service, with orders arriving quickly and well-packaged. The service is frequently described as superb, with reviewers noting the helpful and professional staff, and the ease of ordering. However, some customers also noted issues with certain incense sticks not staying lit, making them effectively useless. A few other people also felt that some items arrived squashed due to insufficient padding in the packaging, and one mentioned a long delivery time.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great variety and quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently praising its speed and efficiency.... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent quality of products,... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, prompt, and... See more

Order

People report positive experiences with the ordering process, with many customers having ordered for many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My favourite incense is from here. I've stayed with this company for more than a decade, on a different owner now, sh'es lovely.. no need for me to move or buy anywhere else, her range is brilliant, m... See more

Rated 5 out of 5 stars

I had never ordered anything on line but was desperate for these incense sticks so took chance. I was overwhelmed by quick response, every stage being notified about order. I emailed with concerns on... See more

Rated 5 out of 5 stars

Friendly,efficient and very helpful. We only need to spend £10 to get a free delivery, whereas the other companies demand a lot more before a free delivery is offered. The prices are reasonable and th... See more

Rated 5 out of 5 stars

I have happily used Incense Man for many years, during which time it has changed hands. My orders arrive in a timely manner, products are top quality, issues are sorted (one minor technical one and a... See more

Company details

  1. #4 of 10 best companies in Incense Shop
  2. #93 of 374 best companies in Gift shop

Written by the company

Incense Man is your go-to destination for high-quality incense products, offering an exceptional selection to elevate your home, meditation, and relaxation experiences. With a deep passion for aromatherapy and spiritual wellness, Incense Man provides an extensive range of premium incense sticks, cones, resins, and burners sourced from trusted suppliers worldwide. Whether you're seeking traditional fragrances like sandalwood and frankincense or exotic blends to awaken the senses, this trusted retailer ensures that every product meets the highest standards of authenticity and purity. Customers consistently praise Incense Man for its outstanding service, fast delivery, and commitment to quality. The easy-to-navigate website makes shopping seamless, allowing you to find the perfect incense to suit your mood and environment. The brand’s dedication to customer satisfaction is evident through its prompt responses and attentive support, ensuring every order arrives with care. Incense Man stands out for its competitive pricing without compromising quality, making luxurious fragrances accessible to all. Whether you're a seasoned incense lover or new to aromatic experiences, this reputable store guides you toward finding the ideal scents to create tranquility in your space. Their exceptional range, reliability, and passion for incense make Incense Man a must-visit destination for anyone looking to enhance their sensory journey. Shop confidently at Incense Man, where fragrance and quality meet. Discover your perfect scent today and transform your surroundings into an oasis of relaxation and serenity. #IncenseMan #Aromatherapy #QualityFragrance #SpiritualWellness #Relaxation

Contact info

4.9

Excellent

TrustScore 5 out of 5

134 reviews

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Rated 5 out of 5 stars

Excellent company, never disappointed

Ive been buying from Incense Man for years. Fantastic quality incense and other items. Tried some new fragrances this time and also ordered some White Sage for a friend. I loved The Mother's India Fragrance Oude and the Dehn Al Oude. Ive got some Egyptian Musk to tty but I am sure I wont be disappojnted.
Thank you.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

I was just introduced to Incense Man after buying from their sister site. I bought a few bits & the quality of the incense is fantastic. The cones lasted way longer than I expected & the scent was gorgeous. I also bought an incense holder which was slightly damaged however the customer service regarding this was second to none & I was really pleased how it was resolved. My chakra bracelet was beautiful & very well made. I would highly recommend Incense Man

18 January 2026
Rated 5 out of 5 stars

Highly recommend

I have been a customer for over 10 years and have always been satisfied with the speedy service and quality product's. Thank you 🙏

11 December 2025
Rated 4 out of 5 stars

Careful wrapping for posting !

It was good to receive an email about part of the order holding things up…as I was wondering what was going on!

When the parcel arrived one or two things had been squashed as there wasn’t enough PADDING in the wrapping . That’s important. Luckily the squashed things were for me and not for presents. Needs more care!
Otherwise very happy with descriptions and especially of semi precious stones and their qualities.

P

9 December 2025

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