My favourite incense is from here. I've stayed with this company for more than a decade, on a different owner now, sh'es lovely.. no need for me to move or buy anywhere else, her range is brilliant, m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had never ordered anything on line but was desperate for these incense sticks so took chance. I was overwhelmed by quick response, every stage being notified about order. I emailed with concerns on... See more
Friendly,efficient and very helpful. We only need to spend £10 to get a free delivery, whereas the other companies demand a lot more before a free delivery is offered. The prices are reasonable and th... See more
I have happily used Incense Man for many years, during which time it has changed hands. My orders arrive in a timely manner, products are top quality, issues are sorted (one minor technical one and a... See more
Company details
- #4 of 10 best companies in Incense Shop
- #93 of 374 best companies in Gift shop
Written by the company
Incense Man is your go-to destination for high-quality incense products, offering an exceptional selection to elevate your home, meditation, and relaxation experiences. With a deep passion for aromatherapy and spiritual wellness, Incense Man provides an extensive range of premium incense sticks, cones, resins, and burners sourced from trusted suppliers worldwide. Whether you're seeking traditional fragrances like sandalwood and frankincense or exotic blends to awaken the senses, this trusted retailer ensures that every product meets the highest standards of authenticity and purity. Customers consistently praise Incense Man for its outstanding service, fast delivery, and commitment to quality. The easy-to-navigate website makes shopping seamless, allowing you to find the perfect incense to suit your mood and environment. The brand’s dedication to customer satisfaction is evident through its prompt responses and attentive support, ensuring every order arrives with care. Incense Man stands out for its competitive pricing without compromising quality, making luxurious fragrances accessible to all. Whether you're a seasoned incense lover or new to aromatic experiences, this reputable store guides you toward finding the ideal scents to create tranquility in your space. Their exceptional range, reliability, and passion for incense make Incense Man a must-visit destination for anyone looking to enhance their sensory journey. Shop confidently at Incense Man, where fragrance and quality meet. Discover your perfect scent today and transform your surroundings into an oasis of relaxation and serenity. #IncenseMan #Aromatherapy #QualityFragrance #SpiritualWellness #Relaxation
Contact info
29 Broadhurst Avenue, DT6 3HL, Ilford, United Kingdom
- 02030393003
- sales@incense-man.co.uk
- incense-man.co.uk
4.9
Excellent
134 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve been ordering from Incense Man for…
I’ve been ordering from Incense Man for many years and have never had a negative experience with them.
In all those years nothing has changed; they have been consistently good.
They have an incredible range of different incense types, many that I’ve never heard of before and many fragrances that I’ve never smelled (and I’ve burned a great deal of incense in my time!)
The only one negative I have to say is that on two occasions that I burned some incense that I’ve never heard of before so decided to try, each and every one of the sticks burned out within a few minutes of lighting (and relighting) them, so they were effectively useless.
I imagine they’d be useless to everyone else too, unless they had the time to stay in the general vicinity of their incense holder and keep relighting the incense sticks!
Other than that one negative experience, I have only great things to say about Incense Man.
5 November 2025
Great shopping experience.
Have always found buying from you guys to be a great experience. Quality incense. Reliable delivery. Good range of choices and always a few gifts thrown in. Highly recommend.
12 October 2025
I am new to the product
I am new to the product, but I find them relaxing. They are presented.
12 October 2025
Regular Customer
Regular Customer - good as usual. Even an email me when particular wanted product is back in stock.
23 September 2025
I always get my incense from here- I…
I always get my incense from here- I can trust the quality and the shipping is so quick! Love the Mother’s Fragrances India selection ❤️
16 September 2025
Long term Incense Man customer
I have happily used Incense Man for many years, during which time it has changed hands. My orders arrive in a timely manner, products are top quality, issues are sorted (one minor technical one and a stock issue), and communication is good. Thank you Leena for your superb service, I wouldn't consider using anywhere else.
14 September 2025
The most amazing selection of high…
The most amazing selection of high quality sandalwood products and frankincense sticks !
2 September 2025
Exceptional service
I had never ordered anything on line but was desperate for these incense sticks so took chance. I was overwhelmed by quick response, every stage being notified about order. I emailed with concerns on despatch date and got an immediate email putting my mind at rest. Excellent service. Will use them again
31 August 2025
Great shop for all your smellies
Great shop for all your smellies. Good offers. Lots of choices. Quick delivery.
25 August 2025
Great products at reasonable prices
Great products at reasonable prices. Perfectly packed and always delivered on time. Highly recommended
25 August 2025
Always a great service
Always a great service, and products that I want, delivered in a timely manner.
Highly recommend
25 August 2025
fast and easy to order
fast and easy to order, no fuss, quick delivery, good value and quality product
19 August 2025
A really reliable shopping experience…
A really reliable shopping experience with loads of choice and speedy delivery have used them for years and recommend it
10 August 2025
First time purchasing and everything…
First time purchasing and everything faultless...prices can't be beaten on some products! Highly recommend. Fast shipping too 😊
5 August 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.