incerunmen.com Reviews 115

TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, most reviewers were unhappy with their experience overall. Many customers reported issues with their orders, including items not being received or being incorrect, and some experienced difficulties with refunds, requiring them to contact their bank. A significant number of people were dissatisfied with the company's return policy, finding it extremely difficult to return products or get a refund, despite advertised free returns. Reviewers also consistently noted poor response times from customer service, often receiving no replies to emails regarding returns or missing orders. Regarding product quality, some customers found it to be extremely poor, describing the clothing as cheap, thin, and not matching website photos. However, some people were satisfied with the product quality, mentioning comfortable fabrics, good fit, and unique, stylish designs, with some even praising the warmth and practicality of items.

What people talk about most

Product

Users describe ambiguous interactions with product quality and accuracy, with some reviewers expressing... See more

Order

Customers had ambiguous experiences with order, with many reporting not receiving their orders or order... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the price for quality, fit, and feel,... See more

Return policy

Reviewers express strong dissatisfaction with the return policy, with many stating that it is practically... See more

Response time

Customers consistently note negative experiences with response times, with many reporting a lack of replies... See more

Reviews shaping this summary

Rated 3 out of 5 stars

BE CAREFUL: The products are not bad but if you need to return them for any reason, they make it so difficult, most people would just not bother. Shameful! I would avoid this company completely

Company replied

Rated 1 out of 5 stars

This website is a scam please do not order they have taken my money you will neaver get your item .iv had to call my bank to try and get money back .I have also emailed them a number of times and just... See more

Company replied


Company details

  1. Men's clothes shop

Written by the company

Incerunmen is a website with professional designers. Our team of desingers identify all the latest fashion trends each month and examine every detail of product to ensure the quality and comfort of the product.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

115 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Legit and patience required

Yes, it’s sketchy not receiving a tracking # and just praying it’ll arrival. I had hesitated at first from overbuying because Incerunmen has a lot of really great styles and designs (albeit knockoffs). But I’ve ordered multiple times since June 2022 and packages arrived within approximately 3 weeks time more or less from China to San Francisco, USA. I wear a Large (US size) and for me all the items I’ve ordered fit perfectly.

Yes, you get what you pay for for these fast fashion websites and the fabric is not high quality but honestly I have gotten compliments from folks asking where I bought it. I came across their ad on Instagram or Facebook. This is my honest feedback and I was not paid to say this but I personally will continue to buy from them. I laugh at most of the designs thinking you have be nuts to wear them but otherwise I wouldn’t be able to find these unique designs.

3 December 2022
Unprompted review
Rated 1 out of 5 stars

Super poor quality

All 5 items arrived in decent timeframe but very poor quality. Bad fabric and terrible cuts. Also sizing varied wildly considering I ordered M for everything. Definitely not worth the money I paid. Avoid.

22 November 2022
Unprompted review
Rated 1 out of 5 stars

NO RETURN SERVICE

I got sent what I ordered - though I’d say that the sizes are really big compared to other “Asian” sized clothing.
Shipment came by plane from Hongkong. When I needed to return some of the pieces, I’ve never got an answer on my emails - which I need to get information about where to to send it back or to get in contact about money return.
Will not buy there again.

26 October 2022
Unprompted review
Rated 2 out of 5 stars

No return service!

I got sent what I ordered - though I’d say that the sizes are really big compared to other “Asian” sized clothing.
Shipment came by plane from Hongkong. When I needed to return some of the pieces, I’ve never got an answer on my emails - which I need to get information about where to to send it back or to get in contact about money return.
Will not buy there again.

26 October 2022
Unprompted review
Rated 1 out of 5 stars

Just send my ORDER ALREADY!!

I placed an order on 10/14 (admittedly it was my third because I've never had an issue before) and it was close to $300 dollars! Do you know that not only have they not sent tracking information, but they haven't responded to ANY of the emails (sent daily) for the last week? From me asking for tracking information, sending my receipt, asking repeatedly, and nothing. There are other sites out there, with nice clothing and styles. I've learned my lesson! Stay away from INSCAMunmen!

14 October 2022
Unprompted review
Rated 1 out of 5 stars

Thieves, scammers

I made an order above 1,300$. They had only sent me an email in which it had been written that my payment was successful but I didn’t receive any email about the shipping and it had passed more than two weeks. On their site it is said that a shipping takes about 15 - 20 days. I’ve sent an email to them asking about the shipping and they didn’t respond. I sent another mail telling them that if they didn’t reply I would take my money back and cancel the order. I have contacted my bank about their scam and I’m about to take my money back. A lawsuit and a suing is going to follow.

29 September 2022
Unprompted review
Rated 1 out of 5 stars

AVOID

Ripped me off and stole my money - offered refund then refused to pay - they should be reported to the police

20 August 2022
Unprompted review
Rated 1 out of 5 stars

The scam they are running is exquisite…

I bought items in the size I normally wear for around $80 plus $15 shipping.

Everything was too small (they are a Chinese company so sizes differ) and I needed to return two items and exchange another. They have a return policy on their website and I was well within the policy.

I emailed them - nope - they told me to keep the items and they would refund me $11.56 and I could keep the clothes. The clothes that don’t fit BTW.

I say refund me and send me a shipping label and I’ll pay the same amount I paid to ship them TO me.

Nope - they offered me $20 and asked me to go find a shipper to China. If I return the clothes.

I guess I’ll donate the clothes to goodwill and the owners of the website have scammed another sucker.

14 August 2022
Unprompted review
Rated 1 out of 5 stars

No product received, account deleted by seller

No product received, and my account is deleted. The products were not delivered and apparently send back to the seller. The tracking code in the mail of the seller does not work. Login for my order afterwards was not possible, so I could not claim any refund. My advise: do not order here.

10 August 2022
Unprompted review
Rated 1 out of 5 stars

dont do it

Listen. I’m a pretty patient, chill person but I didn’t even know they were located out of the country until I’d confirmed my order and got a 15-20 estimated arrival. The clothes did not arrive. I reached out after 25days to check in (mind you the event I’d ordered the clothes for already passed) and was told to be patient(literally what the email said). Two days later, I’m told the $300 order has web lost and offered a refund, which I agree to. Two day after THAT, I get an email saying they’ll be resending the order. I ask for the refund that was already offered and fully get reprimanded by the associate for my lack of patience. I wrote a very nice email where I explain that it’s been over a month since I ordered, I no longer need the clothes, am not at the location I ordered to anymore and really just want the refund instead of them going through the trouble of resending. I receive another email telling me the order is already on the way and they will not be refunding me and to not reach out to them again despite the tracking link not working. This is possibly the worst service I’ve ever received from an online experience and despite the cute clothes, I urge you to not shop here.

1 August 2022
Unprompted review
Rated 3 out of 5 stars

Suspicion

Now I haven’t bought anything from the store but I’d like to point out that 2 pairs of pants on their website is over 4 times cheeper on their side than the actual creators of the pants side.

9 January 2022
Unprompted review
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