Incogni Reviews 2,588

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its effectiveness in removing personal data from numerous online sources, highlighting the peace of mind it provides. Many users appreciate the ease of use and the clear progress updates available through the dashboard, noting a significant reduction in unwanted calls and emails. However, some customers were dissatisfied with the service, specifically mentioning that it did not reduce the number of spam calls or emails as expected. A few people also felt that the company was not transparent about geographic limitations before payment, leading to frustration when they discovered the service was unavailable in their region.

What people talk about most

Service

Clients share positive opinions on service, with many praising its efficiency in removing personal data from... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the clean and intuitive web user... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the service very easy to use,... See more

Subscription

Customers consistently note ambiguous experiences with subscription. Many reviewers express satisfaction,... See more

Customer communications

Consumers find contact to be ambiguous, with some reporting an increase in unwanted calls and emails after... See more

Based on these reviews

Rated 4 out of 5 stars

The tool is very easy to use, I appreciate that! Customer support is also very good. The removal tool functionality is good but not excellent: I am having some problems trying to remove my phone numb... See more

Rated 4 out of 5 stars

Incogni is an awesome 👌 data scrubbing platform. They check Google, data collectors and many more. They are a weekday service who work hard to get their job ✔️ checked. In the case that you wondering... See more

Rated 4 out of 5 stars

I'm pretty new to it so this is somewhat tentative but they have indicated that they have numbers to demonstrate how much they are working for me. I have noticed at least some decrease in spam.

Rated 4 out of 5 stars

The service is great and they do a good job. I know they are actually doing what they say they are because I get notices from websites asking me to confirm I want my data removed constantly. Only remo... See more


Company details

  1. IT security service
  2. Computer Software Shop
  3. Software Vendor

About Incogni

Written by the company

Incogni, a tool that helps prevent your personal information from being stored and sold by data brokers.

Upon the customers’ request, the tool identifies and communicates with dozens of data broker companies, so that the person’s details can be deleted from their databases.

Leading names in the data brokerage industry currently own data on hundreds of millions of consumers, some boasting up to 1500 data points per consumer.

With the introduction of GDPR and CCPA, all these companies are subject to giving or deleting information they hold on the person if they receive a formal request.

However, contacting each firm could take ages due to the excessive response frameworks companies have crafted and perfected.

Surfshark’s team of researchers contacted 36 data broker companies on their own to show how difficult this process can be. To get a final response took a little over 6 days from our first letter with each new data broker and more than 20 days with each established one.

Furthermore, 63% of the large data brokers asked for additional personal data which is not necessary to complete the inquiry (outside of ID copy), asking for a bank statement or even e-signature and thus prolonging the procedure.

“Data privacy is becoming an increasingly alarming issue, yet many people are still unaware of the hidden market that data brokers operate in,” – points out Vytautas Kaziukonis, Chief Executive Officer of Surfshark.

“As the sensitivity and scope of data they possess widen, so does the need to be able to opt-out of it. However, based on recent studies, the actual process of taking back data is an extremely tedious procedure, which requires legal knowledge and lots of persistence.

“Incogni aims to help users opt-out of these practices more efficiently and exercise their legal right to privacy easily.”

The Incogni privacy tool is available for purchase at the official link: https://incogni.com.

Get your personal data off the market!

You have the right to have your personal information removed!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Great service

Great service i was plagued by spam calls and emails but after joining incogni within a month it had completely stopped.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

as a somewhat low tech guy this company…

as a somewhat low tech guy this company gave me a plug and play approach, soon as I signed up they where on it and started sending me list to verify if it was me or not and now we have settled into a monitoring mode and they continue to take my info down and soliciaye others to remove....

22 February 2026
Unprompted review
Rated 5 out of 5 stars

Invaluable product

Receive the service due to an upgrade at Nord VPN however as a standalone service, I cannot recommend it high enough well worth every penny

22 February 2026
Unprompted review
Rated 1 out of 5 stars

Horrible Experience

I just tried to sign up for incogni and had the worse experience I've ever had. It was ridiculous. I tried to sign up for the Family plan with Nord protection. So, after signing up and paying I saw that it was not allowing me to use the Family plan. Of course, you cannot talk to a real person so I began chat sessions. Neither of those were helpful or understood my problem. They both took too long to respond to each message and when they did they couldnt answer my questions or fix the problem. Supposedly I will be refunded and all will be cancelled. I will go to another service. These people don't know what they're doing.

20 February 2026
Unprompted review
Incogni logo

Reply from Incogni

We’re truly sorry to hear about the experience you had; it certainly wasn’t our intention, and we completely understand how frustrating that must have felt.

We’d like to clarify that at the moment, our latest Incogni Protect plan is available as an individual subscription only and is not included in the Family plan. We understand how this could have caused confusion during the sign-up process, and we sincerely apologize for any inconvenience this may have created.

Please rest assured that we fully honor our 30-day money-back guarantee and cancellation policy. If a refund has been requested, it will be processed accordingly.

Please reach out to our support team directly at support@incogni.com with your account details so we can investigate this further, better understand what happened, and ensure any outstanding questions or refund requests are resolved as quickly as possible.

Rated 5 out of 5 stars

Help you secure your identity

Incogni by itself won't be able to completely remove from the web.
But if you got the right tools on the side and have properly setup your apps and not clicking everywhere and spilling your data to the entire web then that's a great tool to have.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

A must have

An excellent tool for removing your data from the internet. It helps a lot in preventing spam calls and unwanted email ads

19 February 2026
Unprompted review

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