They cause more issues and additional work. I can't stress enough how painful they are to deal with. I end up double checking all their workings as they kept making mistakes. I have to follow up... See more
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I’ve been working with Brian for years now and wouldn’t consider going elsewhere. Friendly, accurate, timely and reasonably priced. Thanks!
I’ve been dealing with Brian and his team for many years now and couldn’t be happier, great advise, very efficient and friendly service, won’t go anywhere else
I can confidently recommend IMS, it’s not the bread and butter tasks, it’s the extra mile where they really stand out. When running a small business you are always busy and your mind always full. Some... See more
Company replied
Company details
Written by the company
The Workr Group provides a comprehensive range of Accounting and Payroll services for flexible workers, in the UK and over 85 countries worldwide. With over 80 skilled staff based out of offices in London, Manchester and Leeds, we have enhanced the lives of over 20,000 contractors through our specialist companies Workr Umbrella, Workr Construction, Workr Accounting, Workr International and Freelance Workr. As a fully accredited FCSA member and reigning Best Large Umbrella Company 2019 winners, we pride ourselves on offering an ethical and compliant service, adding value to our clients and work in partnership with 75% of the UK’s Top 20 recruitment agencies
Contact info
6 Stamford Square, SW15 2BF, London, United Kingdom
- 0208 10 60 000
- support@workrgroup.com
- incomemadesmart.com
It's early days
It's early days, so far I have had a couple of problems. These were quickly solved, but I put it down to teething problems. The staff are good at what they do, and very helpful.

Reply from Workr Accounting Limited
Excellent job
Dees was very helpful with resolving a concerning issue that I had around P45. He listened to my concerns and he managed to resolve them promptly.

Reply from Workr Accounting Limited
Excellent service
Excellent service, and quick responses to all questions I had asked of them. I felt they were very helpful in providing customer satisfaction. Dees was a pleasure to deal with.

Reply from Workr Accounting Limited
Adam has been very helpful and kind…
Adam has been very helpful and kind while guiding me through this new process. Having moved recently from another country and very unfamiliar with the processes, he's made the transition much easier to digest. Highly recommend his services.

Reply from Workr Accounting Limited
I have had such a positive experience…
I have had such a positive experience with workr accounting, they are quick to answer phone calls and always make me feel like whatever I was concerned about isn't a problem at all! (which is such a relief considering I know nothing about accounting for a limited company and am terribly disorganized)
They give very clear instructions and are very thorough, I would definitely recommend them to anyone!

Reply from Workr Accounting Limited
I would give less stars if I could
Absolutely terrible accountancy firm, completely incapable of answering simple queries let alone providing personalised taxation advice. Fees are forever increasing with no evidence of value-add and their 'express fast-track service' for the simplest of accounts comes at an additional fee of £150 + VAT for a two-week turn around. Look elsewhere.

Reply from Workr Accounting Limited
Have always been extremely helpful and…
Have always been extremely helpful and answered any question (no matter how silly it may be!) Really appreciate their constant assistance.

Reply from Workr Accounting Limited
I have used IMS/Workr for the last 5…
I have used IMS/Workr for the last 5 years and I couldn't have operated through my limited company without their support. They were always responsive and nothing was ever too much to ask. I knew I could rely on them and they gave me peace of mind when my personal and corporate tax returns were due and completed by them. They take away a lot of the stress I would have felt otherwise! Would highly recommend.

Reply from Workr Accounting Limited
Being relatively new to working as a…
Being relatively new to working as a contractor, I was apprehensive and a little nervous about operating through a Ltd company. However, Workr staff made the whole process very straightforward and were always quick to respond to my numerous questions.

Reply from Workr Accounting Limited
WARNING !!!
WARNING !!!
over priced, most unhelpful self centred kid run accounts on the planet.
During this covid-19 situation we have all had some sort of issue and were we are all pulling together to help.....except workr/ims/walkers or whatever name they use, no not them if you are out of work they still want their pound of flesh no matter what, if you are not earning they still want the next 2 payments regardless and suspend your service with multiple threatening emails and only once you submit a form which when you read is totally against you but if you do not fill in all areas you cannot submit to reduce the payments, so doomed anyway then after that they want £50 + VAT every month even with you having no income, yep very helpful...... not. Look at other reviews (and other sites) they do not do well at all apart from the reviews their friends etc have put on for them. There are many good companies out there that are no way as expenses as these and you will get a much better service.

Reply from Workr Accounting Limited
Unregulated Firm- unqualified staff
Beware. This firm is not regulated by any accountancy body. They are not bound by
Professional ethics or a code of conduct.
Unqualified and unsupervised staff are looking after your affairs. Negligence is rife and they will try to tell you it does not matter. All my statutory declarations are incorrect. It does matter.
Negligence admitted by Dees Govender and Stephen Mix but remedial work not done after several months of chasing, including forwarding instructions from HMRC.
You cannot trust a firm that fraudulently holds out unskilled staff as qualified accountants.
If you are already a client;
I. Ask whether payslips are being Internally generated but not issued to you. This does happen.
2. Check whether your salary is accurate on pay summaries and cross reference to payslips that are generated.
3. Check whether VAT inclusive expenses are included in your accounts (rather than net) if you have a standard VAT registration managed by them. I was told that this was common practice when I pointed out it was incorrect. It is TAX Evasion.

Reply from Workr Accounting Limited
Great to deal with
Great to deal with. i have used them since 2017 and happy to recommend. Always quick and informative responses to my questions.
Great service, thanks Brian
Brian Russell came highly recommended from many people in my network. Very reliable and efficient.
Basic, and overpriced. Go elsewhere.
Very overpriced for a basic service. Helpful and quick to sign you up to their service - only to be locked in for 12 weeks, with your 'account manager' suddenly very difficult to get hold of (for basic questions), and when they do reply, they are not actually providing you with the best advice.
Nearly double what the other leading companies offer. (I needed everything sorted ASAP which is why I went with them)
Your Company Portal is not very intuitive, and at best, basic. The provide a well summarised weekly overview, however, do not withdraw dividends on a weekly basis as this is not advisable by any one.
Excellent service as always provided by…
Excellent service as always provided by this team - keep up the great work, Anthony Harries
Excellent as always
Always amazing service from Brian Russell, year after year. I would highly recommend IMS to anyone
Very efficient
Very efficient, quick and affordable service. Strongly recommend to everyone who needs accountancy help and support.
IMS have always provided excellent…
IMS have always provided excellent advice for my business and at a very reasonable rate. Their response to queries has always been very quick and complete. I'm very happy with their service.

Reply from Workr Accounting Limited
IMS - the best
IMS provided me with an efficient, friendly and professional service which I had total confidence in when I was a contractor.
Now retired I do not need their services but in my view they are second to none in their field of expertise.
I thoroughly recommend them if you are a contractor

Reply from Workr Accounting Limited
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