Workr Accounting Limited Reviews 97

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They cause more issues and additional work. I can't stress enough how painful they are to deal with. I end up double checking all their workings as they kept making mistakes. I have to follow up... See more

Rated 5 out of 5 stars

I’ve been working with Brian for years now and wouldn’t consider going elsewhere. Friendly, accurate, timely and reasonably priced. Thanks!

Rated 5 out of 5 stars

I’ve been dealing with Brian and his team for many years now and couldn’t be happier, great advise, very efficient and friendly service, won’t go anywhere else

Rated 5 out of 5 stars

I can confidently recommend IMS, it’s not the bread and butter tasks, it’s the extra mile where they really stand out. When running a small business you are always busy and your mind always full. Some... See more

Company replied

Company details

  1. Accounting firm
  2. Financial advisor

Written by the company

The Workr Group provides a comprehensive range of Accounting and Payroll services for flexible workers, in the UK and over 85 countries worldwide. With over 80 skilled staff based out of offices in London, Manchester and Leeds, we have enhanced the lives of over 20,000 contractors through our specialist companies Workr Umbrella, Workr Construction, Workr Accounting, Workr International and Freelance Workr. As a fully accredited FCSA member and reigning Best Large Umbrella Company 2019 winners, we pride ourselves on offering an ethical and compliant service, adding value to our clients and work in partnership with 75% of the UK’s Top 20 recruitment agencies


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dees Govinder - Ask for Dees when you join IMS

Dees Govinder - Ask for Dees

Dees has been absolutely a treat to work with from the beginning. Mistakes happen in business and to be honest I’ve had a few with IMS but Dees has stepped in and professionally sorted every single one of them. His breadth of experience in the accounting field cannot go unnoticed. Shout out to him and and his team he’s nurtured over the years - good leader. Would definitely recommend Dees. I would leave IMS if I knew he was no longer working there - let’s put it that way.

All the best!

28 May 2019
Unprompted review
Workr Accounting Limited logo

Reply from Workr Accounting Limited

Hi Amit, Thanks for the great feedback. This is an absolute pleasure to read. We love it when we can be of a service to our customers and finding out that we go the extra mile gives us a real sense of pride. Dees and the team were really excited to here this and for the first time in 8 years Dees did a little dance. That's how things roll in our offices :-)

We are going to chain him to his desk to stop him leaving in the future :-)

Thanks again for taking the time to leave the review and all the very best for the future,

Regards, The Customer Team @ IMS!

Rated 5 out of 5 stars

IMS have been a pleasure to work with…

IMS have been a pleasure to work with from the beginning. We have been with them now for two years and they have always been very professional and responded to queries in a timely manner.
A special thanks to Susan King, my main contact in IMS, for always giving detailed and thorough answers to any questions I have in relation to the set up and running of my company.

25 May 2019
Unprompted review
Workr Accounting Limited logo

Reply from Workr Accounting Limited

Hi David, Thanks for the amazing review. We are so happy that we have been able to deliver a great experience for you. I shared this feedback with Susan and the team and they were absolutely over the moon with this. It's so empowering to know that we are getting it right for you. Wishing you all the best and if you need anything you know where we are, Regards, The IMS Customer Team :-)

Rated 5 out of 5 stars

Very much recommend!

The IMS team set me up with a ltd company and have been managing my accounts without any issues over the past 12 months. The team are incredibly responsive to emails and ensure you understand each and every process. IMS has always supplied me with a great service!. I have already recommended this company to many friends and colleagues who were looking to set up a ltd company in the UK.

Definitely deserve of a 5 stars rating!

24 May 2019
Unprompted review
Workr Accounting Limited logo

Reply from Workr Accounting Limited

Hi Terry, Thanks for taking the time to share your comments regarding the service you have encountered and it is pleasing to hear we have been able to provide a service that works for you . We look forwards to working with you into the future. Take Care, The IMS Customer Service team

Rated 5 out of 5 stars

IMS Accounting : A very professional service and a breath of fresh air!

I.M.S Accounting have been assisting my company with tax and accounting for many years. I have my own personal account manager, Hayley Sutton who is excellent and I cannot rate her highly enough. No stone left unturned; Hayley is swift to respond ( no chasing required at all) methodical and extremely helpful with her 'can do' attitude - always professional, friendly and cheerful every time I call for assistance. Despite numerous questions from me, I have never once made to feel silly as everything is explained with consideration and respect for me as the client.Thank you Hayley and I.M.S for taking the 'sting' out of tax and for a really top notch and stress free service all round!

24 May 2019
Unprompted review
Workr Accounting Limited logo

Reply from Workr Accounting Limited

Hi Charlotte. Thanks for taking the time to leave this lovely review. This is exactly what we come to work for on a daily basis. To deliver a service that doesn't just tick the boxes but goes on the quest for the extra mile. We are always on hand to help and being able to help is what it is all about. Here whenever you need us as ever, Regards, Hayley @ IMS

Rated 5 out of 5 stars

Not all heros wear capes. . .

I've used this sort of company for years and always found it frustrating and arduous, until a chance encounter with Terry Walsh lead me to IMS. I started with them - and Terry - about 18 months ago and its been crusey ever since. Terry's a legend, often taken the time to explain things to me (and I'm as dumb as a bag of bricks when it comes to this stuff). Will be staying with Terry for certain!

Sometimes I look up at the night sky and wonder how the stars could have aligned so perfectly to make my life so much easer and my tax returns so much greater.

24 May 2019
Unprompted review
Workr Accounting Limited logo

Reply from Workr Accounting Limited

Thanks for the feedback Rickie!

Rated 5 out of 5 stars

Would highly recommend.

Dealt with IMS for 2 years before leaving the UK.
Would highly recommend. Helpful, and knowledgable staff across all departments and always efficient replies and resolutions.
Competitive weekly rates

24 May 2019
Unprompted review
Workr Accounting Limited logo

Reply from Workr Accounting Limited

Hi Sophie, Thanks for the amazing feedback. We really appreciate this and are glad you got the best out of the service we have been able to provide. Good luck for the future and if you need us just give us a shout, Regards, IMS Customer Care

Rated 5 out of 5 stars

5 stars

I was originally introduced to Adam through a recruiter and ended up dealing with Sam.
He met up with me before getting my contract and advised me on the best way of paying myself
Getting the bank account was going to be the hardest thing but the team at IMS sorted it
The process was easy
Would recommend

23 May 2019
Unprompted review
Workr Accounting Limited logo

Reply from Workr Accounting Limited

Hi Laura, Thanks for leaving such a lovely review. Really glad we have managed to get things going in the right direction for you and long may this continue. Wishing you all the best, The IMS customer team

Rated 5 out of 5 stars

Friendly team with standout service!

I don't often submit reviews online, however I felt compelled in this instance. I would like to mention that as a company IMS have been extremely helpful and productive in assisting me with my Business' accounting, going on for a third year now.
As an expat, with quite limited knowledge to accounting methodology for contractors in the UK, IMS have serviced me greatly, and made me feel absolutely comfortable in my accounting decisions on behalf of the business.
Every time I contact IMS, the team are always willing to not only assist me, but educate me on various items. And for that I am very grateful.
A special shout-out to both Stephen Mollica, and Sarah Williamson, who always go above and beyond in aiding me with the questions that I do pose forward to them. Both are bright superstars who are perfect examples of team-members that make IMS the absolute go-to company for your business accountancy requirements. I would thoroughly recommend.

23 May 2019
Unprompted review
Workr Accounting Limited logo

Reply from Workr Accounting Limited

Hi Will, We wanted to get in touch to say thanks for such an amazing review. It makes us proud to be able to deliver for you and make the process as quick and simple as possible whilst being effective and adding value. We are very lucky to have our superstars, Stephen and Sarah on hand, to help our clients and the whole of the customer team have something to aspire to in replicating such a rewarding service. Wishing you all the very best and if you need anything please be sure to let us know. Cheers, The IMS Customer Team

Rated 5 out of 5 stars

Terry Walsh has been fantastic from the…

Terry Walsh has been fantastic from the start. Has done everything to go above and beyond to make the process as easy as possible. Would recommend to anyone 100%.

23 May 2019
Unprompted review
Workr Accounting Limited logo

Reply from Workr Accounting Limited

Hi Sam, great to hear this feedback and long may the great service continue. It is always a pleasure to help, Regards, Terry @ IMS

Rated 5 out of 5 stars

Great service, very detailed and personal

Sam F from IMS has been a great help in in setting up my company and other admin. He is a great support in London

23 May 2019
Unprompted review
Workr Accounting Limited logo

Reply from Workr Accounting Limited

Hi Justine, This is amazing feedback. Thanks very much for taking the time to leave such a lovely review. All the best, Sam and the team @ IMS

Rated 5 out of 5 stars

Professional Accounting Service

I have used IMS services for many years. They are professional and always very helpful. Adam Mommsen is my go to man. Very helpful and knowledgeable! Can not recommend them enough.

23 May 2019
Unprompted review
Workr Accounting Limited logo

Reply from Workr Accounting Limited

Hi Adam, Thanks for leaving this lovely review. Great to see we are getting things right for you and if you need anything at all don't hesitate to get in touch with us. All the best, The IMS customer team

Rated 5 out of 5 stars

Outstanding Customer Care

I have recently set up a limited company and honestly, I didn't have much of an idea about the financial side of this.

Samuel Forrest has been reassuring, honest and never tired of my questions. Even when up and running with my business, I still receive messages checking in which is above and beyond my expectations.

Thank you Sam!

23 May 2019
Unprompted review
Workr Accounting Limited logo

Reply from Workr Accounting Limited

Hey Paris, Thanks for the amazing feedback. We love seeing this :-)

So glad Sam has been able to deliver for you and we look forward to maintaining and building on our great start and helping you whenever you need us.

All the best.

IMS Customer Care

Rated 5 out of 5 stars

Great customer service

I signed up with IMS before arriving in the country; referred by a recruitment agency. Ryan Coombes from IMS accounting has been so great in helping me set up my limited company and I feel like I can really trust IMS to help me with my finances. Even had a drink with Ryan and his boss which was a lovely touch! They clearly care about their clients and this shows.

22 May 2019
Unprompted review
Workr Accounting Limited logo

Reply from Workr Accounting Limited

Hi Chelsea, Thanks for the great review. It's amazing to see that you have had a great experience in joining us and that the guys have been able to deliver for you. I love how we have been able to deliver a personal touch too. I can't tell you how hard it is for the Customer Care team to get a drink out of Ryan and his boss. You must have done something very special :-) hehehe

We will keep trying but the most important thing is that you are looked after :-)

Wishing you all the best,
The IMS customer care team

Rated 5 out of 5 stars

Great service

5 stars and well deserved!!! - IMS has always supplied me with constant great service! The support team is very helpful and always willing to go over and beyond. I would really recommend this company for taxes and opening accounts if your an independent small business like myself!

22 May 2019
Unprompted review
Workr Accounting Limited logo

Reply from Workr Accounting Limited

Hi Cheryl, Thanks for taking the time to review our service. it is an absolute pleasure to be able to help you and we are very happy that you have had a great experience. Going above and beyond is something that we will always strive for and if there is anything you need you can call on us at any time. We want to do the hard work so you don't have to.
All the best, Customer Care

Rated 5 out of 5 stars

I was contacted by IMS while in NZ

I was contacted by IMS while in NZ. Before I even landed here and before there was even a guarantee that I would become a client, Sam Forrest was super helpful and since landing in London, he has helped me though and answered 101 questions. Cheers Sam!

15 May 2019
Unprompted review
Workr Accounting Limited logo

Reply from Workr Accounting Limited

Hi, Just wanted to get in touch to say a big thanks for the lovely feedback. Both Sam and the team are super proud that they have been able to help you since you landed in the UK and as our resident Kiwi Sam is absolutely keen on making sure you have the best of times with us.
Thanks for the review, Regards, The IMS team

Rated 5 out of 5 stars

I have used IMS Accounting while…

I have used IMS Accounting while working as a subcontractor. They filed my annual returns each year efficiently and accurately and were always happy to answer any questions I had about the process. I moved back to New Zealand in 2016 and have recently received a penalty notice from HMRC. My accountant at IMS Accounting sorted this very quickly and efficiently.

13 May 2019
Unprompted review
Workr Accounting Limited logo

Reply from Workr Accounting Limited

Hi Mrs Reed, This is exactly what we stand for and want to achieve. You may be a thousand miles away but your are always close to our hearts. So glad we have been able to resolve this for you and if you need anything please let us know. All the best, IMS CC :-)

Rated 4 out of 5 stars

Good and on time services

9 May 2019
Unprompted review
Workr Accounting Limited logo

Reply from Workr Accounting Limited

Hi Rashi, thanks for taking the time to leave a review. We greatly appreciate it and value your feedback. Wishing you all the best, The IMS team...............Ps: - if there is anything we can do to turn those 4 stars into 5 and leave a lasting impression please contact us. We want to do our very best for you :-)

Rated 5 out of 5 stars

Helpful and Professional

Tracey Sansom was very helpful and professional by informing me of all the services offered by IMS.
She went above and beyond by ensuring I was put in contact with all the correct and necessary personal needed to complete my personal tax return.

9 May 2019
Unprompted review
Workr Accounting Limited logo

Reply from Workr Accounting Limited

Hi Nicci, Thanks for the feedback. Tracey and the team are absolutely ecstatic and over the moon that we have been able to help. We are so glad we have been able to help you. All the best,
The IMS team

Rated 5 out of 5 stars

Excellent company

I have worked with IMS since the end of 2016. They have been very professional throughout that time and have always gone above and beyond to help with limited company matters. Their reply time is very efficient. I highly recommend IMS!

9 May 2019
Unprompted review
Workr Accounting Limited logo

Reply from Workr Accounting Limited

Gina, Thank you so much. Your feedback is amazing and has put a smile on all our faces. Delivering for our clients is all we want to do. Our Customer Care team have just been christened the Postmen. Because we always deliver :-) all the best, The IMS Team :-)

Rated 5 out of 5 stars

Dees Govender and Stephen Mollica from…

Dees Govender and Stephen Mollica from IMS have untangled my messy accounts and helped move forward clearly with a greater understanding. Forever thankful.

8 May 2019
Unprompted review
Workr Accounting Limited logo

Reply from Workr Accounting Limited

Hi Dac, Thanks for the great review and for recognising the contribution of Dees and Stephen. It is always nice to know that the guys are on hand to help and turn a tangle into a solution that works. I must take these guys fishing with me the next time I go :-)

All the best, The IMS customer team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look