We are delighted with our table and benches which were delivered on time and with great care. The delivery drivers assembled everything for us and placed them exactly where we wanted them. We would ha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There are not enough stars that can reflect the great folks at Indigo are. Another company had badly let me down. I spent an afternoon calling round companies in an attempt to source particular tabl... See more
Company replied
Christine Elliott received our two new sofas Rob and Andy were well within the time frame they unpacked put legs on and then the cushions they were polite and efficient. From my first visit to Indigo... See more
Company replied
Karen, the interior designer for Indigo, came to our home to discuss ideas. She was amazing and helped us so much! All the ideas she gave us were excellent and have worked well. Brilliant service... See more
Company replied
Company details
- #130 of 398 best companies in Home Furniture Shop
Written by the company
Indigo Home & Gift is a family owned furniture company, the largest independently owned on the Wirral. Selling high quality bespoke sofas, modern furniture and offering home interior designs, at affordable prices.
Contact info
UNIT 7/8 CROFT TRADE PARK, WELTON ROAD, CH62 3PQ, BROMBOROUGH, United Kingdom
- 01513340002
- mailbox@indigohomeandgift.co.uk
- indigohomeandgift.co.uk
4.8
Excellent
203 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From ordering to delivery was…
From ordering to delivery was excellent, delivery men were friendly and respectful. Definitely buy from this company again, furniture excellent quality. Thank you a happy customer.
4 November 2025
Excellent service.
4 November 2025
Prompt delivery fast and efficient…
Prompt delivery fast and efficient assembly and great product. Couldn’t fault the whole experience.
30 October 2025
Cushions ordered and txt message…
Cushions ordered and txt message received when in store, very pleasant and helpful staff, would shop there again.
16 October 2025
The delivery guys
The delivery guys, Rob and Andy, came on time, were courteous and efficient and even removed our old(heavy) settee into the garage . Well done fellers!
30 October 2025
Unprompted review
Superb quality and Lovely staff
Superb quality and Lovely staff! We have bought a variety of goods, all of which we are delighted with! Superb café too❣️
22 October 2025
Our delivery arrived as arranged the…
Our delivery arrived as arranged the drivers were very friendly and polite and checked which room my coffee table was to be delivered to. My piece of furniture was delivered in a very large box, I asked the driver where they not going to open the box so I could check my delivery. Which the driver assured me it had been packed very well and also told me if there where any problems I would need to call the store. They took a photograph of the box where it had been delivered in my living room.
I am so pleased with my coffee table it’s a beautiful piece of furniture and did’nt have to do very much at all to get it all together, I can’t stop looking at it it’s just perfect 🤩
23 October 2025
Unprompted review
Excellant customer service
We ordered three items of furniture which arrived today. Delivery was excellant. The guys were friendly, professional, efficient and completed the job in a tidy and timely manner. I would highly recommend this company.
22 October 2025
Unprompted review
Excellent
Jill on shop floor was amazing, she sorted all sizing and colour match , sorted the whole apartment out with her help , delivery guys fantastic
15 October 2025
The 2 guys who fitted all my furniture…
The 2 guys who fitted all my furniture were excellent bringing them in and up the stairs and and took there time to fit them correctly would certainly buy from them again
15 October 2025
Reply from Indigo Home and Gift
Thank you for your lovely review! We're delighted to hear that the delivery team took such great care bringing your furniture in and fitting everything perfectly. It’s wonderful to know their attention to detail made such a difference. We truly appreciate your kind words and look forward to helping you again in the future! 😊
Excellent customer service
Excellent customer service, absolutely beautiful products and friendly capable delivery guys. Couldn’t be more pleased.
16 October 2025
Unprompted review
Reply from Indigo Home and Gift
Thank you so much for your wonderful review! We’re thrilled to hear that you’re so pleased with your experience — from the excellent customer service and beautiful products to the friendly, capable delivery team. Your kind words mean a lot to us, and we look forward to welcoming you back again soon! 😊
Absolutely great shopping experience
Absolutely great shopping experience - store was great and help we were given was brilliant.
We bought a sofa and desk.
Delivered today - on time and delivery team did a great job as difficult to get sofa in .
Definitely recommend and will shop there again !
15 October 2025
Unprompted review
Reply from Indigo Home and Gift
Thank you for your fantastic review! We're so pleased to hear that you had such a great shopping experience and that our team were so helpful in-store. It’s wonderful to know your sofa and desk arrived on time and that the delivery team handled the tricky setup so well. We really appreciate your recommendation and look forward to welcoming you back soon! 😊
Excellent experience from Indigo
Christine Elliott received our two new sofas Rob and Andy were well within the time frame they unpacked put legs on and then the cushions they were polite and efficient. From my first visit to Indigo to delivery the staff were very good and new their business I wasn’t rushed to make a decision a really polished service from start to finish. Thank you all.
15 October 2025
Unprompted review
Reply from Indigo Home and Gift
Thank you so much for your lovely review, Christine! We're delighted to hear that you’re happy with your new sofas and that Rob and Andy provided such polite and efficient service. It’s great to know that your whole experience—from visiting the store to delivery—was smooth and unhurried. We truly appreciate your kind words and are so glad you felt well looked after from start to finish. Thank you for choosing Indigo! 😊
I’ve just bought the most gorgeous…
I’ve just bought the most gorgeous corner couch from indigo and I’m honestly over the moon with it! It’s super comfy, fits the space perfectly, and just makes my living room feel so cosy.
A huge thank you to Karen, the interior designer who came to my home to help me choose the right size and fabric. She was absolutely lovely! So patient, friendly, and full of fab ideas. She really took her time to understand what I wanted.
I can’t recommend indigo and Karen enough. The whole experience was a pleasure from start to finish! ☺️❤️
14 October 2025
Unprompted review
Reply from Indigo Home and Gift
Thank you so much for your wonderful review! We’re absolutely thrilled to hear how much you love your new corner couch — it sounds like the perfect fit for your home. It’s lovely to know that Karen was able to help you find just the right size and fabric, and that her friendly and thoughtful approach made the experience so enjoyable. We’ll be sure to pass on your kind words to her! Thank you again for your recommendation and for choosing Indigo — we hope you enjoy your gorgeous new sofa for many years to come! ☺️❤️
There are not enough stars that can…
There are not enough stars that can reflect the great folks at Indigo are. Another company had badly let me down. I spent an afternoon calling round companies in an attempt to source particular tables. Indigo were a long shot as they were in a different part of the country, but they came though. I cannot thank them enough.
17 September 2025
Reply from Indigo Home and Gift
Thank you so much for your heartfelt review! We’re truly delighted that we could help after you’d been let down elsewhere. It means a great deal to hear that our team was able to come through for you and make things right. Your kind words and appreciation really do mean the world to us. Thank you for taking the time to share your experience — we’re so glad you found us, and we hope to assist you again in the future! ⭐
Excellent choice if goods
Excellent choice if goods, easy to order on line and delivery as planned. Packing of cabinets was excellent.
2 October 2025
Unprompted review
Reply from Indigo Home and Gift
Thank you for your lovely review! We're so pleased to hear that you found our range of goods excellent and that your online ordering experience was smooth and straightforward. It’s great to know the delivery went as planned and that your cabinets arrived well-packaged. We really appreciate your feedback and hope to serve you again soon! 😊
Great selection of furniture for every…
Great selection of furniture for every room. The layout is perfect for walking around and a delightful cafe with nice choices for lunches or a coffee.Lovely store to visit. The staff are helpful
15 September 2025
Reply from Indigo Home and Gift
Thank you for your wonderful review! We’re so pleased to hear that you enjoyed our wide selection of furniture and found the store layout easy to browse. It’s great to know you also enjoyed visiting our café — it’s the perfect spot for a coffee or lunch break! We really appreciate your kind words about our helpful staff and hope to welcome you back again soon. 😊
First class service and advice
First class service and advice. Kept us informed regarding up and coming stock.
19 September 2025
Reply from Indigo Home and Gift
Thank you for your kind review! We're delighted to hear that you received first-class service and advice, and that our team kept you well informed about incoming stock. We really appreciate your feedback and look forward to helping you again soon! 😊
Helpful, polite and focused staff
Helpful staff in store and as part of the delivery team. Professional attitudes from all.
Delivery team work attentively to what is required and are polite and focused.
10 September 2025
Reply from Indigo Home and Gift
Thank you for your thoughtful review! We're so pleased to hear that both our in-store and delivery teams provided helpful, professional service. It’s great to know the delivery team were attentive, polite, and focused on ensuring everything was just right. We truly appreciate your kind words and look forward to assisting you again soon! 😊
Staff were very polite snd
Staff were very polite snd
Most helpful
Delivery date arranged and told i was in the afternoon slot
16 September 2025
Reply from Indigo Home and Gift
Thank you for your lovely feedback! We're so glad to hear that our staff were polite and helpful, and that your delivery was well organised with clear communication. We really appreciate your support and look forward to assisting you again soon! 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.