SCAM SCAM SCAM and yet the ad on tik tok is still being shown albeit under a different company name same exact advert though fit to be a cosy Wizard? they certainly made £62 disappear from my... See more
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ordered on 27/3 , after 3 weeks I contacted and did recieve a generic email saying there were logistic issues so I gave them a week or so before contacting them again, I have tried 5 x and had no repl... See more
After ordering from them on March 3rd and never getting any updates or response to any correspondence I tried to give them some time. But after reading everyone else’s reviews here I understand that w... See more
Every order reads “ready to ship” for weeks with no tracking or delivery info. INDIO never responds to customer support emails, turns off comments for all social media posts, and has numerous customer... See more
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Scam didn’t get my order
Scam didn’t get my order. I ordered a purse from them. No confirmation sent customer support email is fake. A lot of purse ads are running on TikTok and some are from them don’t buy.
Unfortunately when I made the order it…
Unfortunately when I made the order it was to the wrong address. I contacted the company every day for over a month to try and change it, but no response at all. Now the product is completely gone thanks to the team over there not reaching back out. I did not receive the item but just letting you know not order through them if you expect a response.
complete scam
complete scam
Its a shell website for another scam site. They send you the standard "its already processes" even if you cancel it in a hour. they give you the standard 20% return offer or hold a restock fee if you want to send it back. these scammers will earn money from their Chinese crap no matter what you do
Scam
Scam. The cloak is neither lined nor weighted, what you get is a thin fleece barely in the ordered colour and the reviews on the website are all fake; email unanswered in spite of promises to reply in 3 hours.
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