Lighting was never shipped
Lighting was never shipped. My client has to do a chargeback since they are not responding by email or phone. Seems to be out of business while still accepting orders.

Reply from Indochina Light
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
IndochinaLight, owned by IndochinaHomeDecor LLC, is a distinguished home decor brand specializing in exquisitely handcrafted pendant lights with a Wabi-Sabi aesthetic. Our Vietnamese artisans use bamboo and rattan materials and weave them meticulously, creating timeless woven masterpieces that infuse spaces with natural elegance and rustic charm.
30 N Gould St ste n, 82801-6317, Sheridan, United States
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Lighting was never shipped. My client has to do a chargeback since they are not responding by email or phone. Seems to be out of business while still accepting orders.

Reply from Indochina Light
I was thoroughly impressed by the exceptional customer service provided by Indochinalight. The delivery staff assisted me with installing my pendant light.

Reply from Indochina Light
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