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Inerra Reviews 448

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TrustScore 5 out of 5

4.9

Wholesale Florist
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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like artificial flowers and grave pots are realistic, durable, and maintain their appearance even after extended periods and various weather conditions. The delivery service is frequently highlighted for its speed and efficiency, with orders arriving promptly and well-packaged, ensuring products are in perfect condition. Reviewers also appreciate the excellent customer service, the straightforward ordering process, and the wide selection of goods available at competitive prices. However, some customers reported issues with specific orders, such as receiving damaged or faulty items and experiencing a lack of response when attempting to resolve these problems.

What people talk about most

Product

Consumers consistently express satisfaction with the product quality, often highlighting the realistic... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Quality

Customers had positive experiences with quality, consistently praising the high standard of products,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being 200 miles away from my grandparents grave the options of keeping it looking loved were limited. Carefully read other reviews, spoke to an extremely helpful person at the company re size of pots... See more

Rated 5 out of 5 stars

I've ordered from Inerra on several occasions, mostly artificial plants for graves as fresh flowers aren't always feasible. They do a good range to suit all budgets. Items always arrive promptly and w... See more

Rated 5 out of 5 stars

Ordered a memorial vase and flowers. The weighted base was good quality and looked nice and sturdy, I wasn't sure I would like artificial flowers, but they looked more realistic than I ever expected... See more

Rated 5 out of 5 stars

Have ordered artificial flowers a few times now from this company and have always beeb very impressed with the quality. I order them for 2 graves I tend during winter to keep them still looking love... See more

Company details

  1. Wholesale Florist
  2. Craft shop
  3. Florist
  4. Packaging
  5. Party shop

Written by the company

View our range of quality Florist, Craft, Party and Packaging Supplies. Inerra is a trading name of Gem Supplies International Ltd

Contact info

4.9

Excellent

TrustScore 5 out of 5

448 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent company

I have ordered lots of different items from inerra mostly artificial flowers .
Always great prices great service customer service is excellent. Would recommend to my friends and family and will continue to use in the future

1 October 2025
Unprompted review
Rated 5 out of 5 stars

I've used Gem supplies on several…

I've used Gem supplies on several occasions and I've had 1st class service everytime, 1st class products, very good website and great delivery service wether it's a large or small order nothing is to much trouble, I would recommend them to everyone 100%. Jono

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Always excellent service from Inerra

Always excellent service from Inerra. Website is well set out making it so easy to order what you need. Delivery is always swift. It's great to have confidence they have your business at heart, not just their own. Highly recommended.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

well worth the money

Ordered flowers they came quick and well packaged, the flowers are so nice. I put them on my parents grave as I got fed up with the rabbits eating fresh ones, so now they always have a lovely display.There is a florist near wherei live and their flowers are not as good and are more expensive.

17 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, received my order very quickly and had regular updates. The artficial carnation picks I bought were very good quality.

1 August 2025
Unprompted review

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