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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the artificial flowers, noting their realistic appearance, vibrant colors, and durability even in harsh weather conditions. Many reviewers also highlight the excellent value for money and competitive pricing. People frequently commend the efficient delivery service, with orders arriving quickly and well-packaged, ensuring items are in perfect condition. The ordering process is often described as easy and straightforward, with good communication regarding order updates. However, some customers reported receiving damaged or faulty items and experienced a lack of response when seeking a replacement or refund.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Customers consistently praise the realistic... See more

Delivery service

Customers consistently note positive experiences with delivery services. Reviewers frequently praise the... See more

Order

Customers had positive experiences with order. Many reviewers praised the easy ordering process, quick... See more

Quality

Users describe positive interactions with quality, consistently praising the realistic appearance and... See more

Price

Consumers find prices to be very competitive and reasonable. Many reviewers highlight the great value, good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being 200 miles away from my grandparents grave the options of keeping it looking loved were limited. Carefully read other reviews, spoke to an extremely helpful person at the company re size of pots... See more

Rated 5 out of 5 stars

Always buy my artificial flowers and accessories from Inerra for family graves. Flowers are such vibrant colours and very good quality. They hold up in winter conditions and look good even after six m... See more

Rated 5 out of 5 stars

Ordered a memorial vase and flowers. The weighted base was good quality and looked nice and sturdy, I wasn't sure I would like artificial flowers, but they looked more realistic than I ever expected... See more

Rated 5 out of 5 stars

Have ordered artificial flowers a few times now from this company and have always beeb very impressed with the quality. I order them for 2 graves I tend during winter to keep them still looking love... See more


Company details

  1. Wholesale Florist
  2. Craft shop
  3. Florist
  4. Packaging
  5. Party shop

Written by the company

View our range of quality Florist, Craft, Party and Packaging Supplies. Inerra is a trading name of Gem Supplies International Ltd


Contact info

4.9

Excellent

TrustScore 5 out of 5

448 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent artificial flowers

I've ordered artificial grave flowers & pots from Inerra on several occasions. They are always very good quality & last a long time in all weather conditions unlike other artificial flowers I have bought from shops etc. Always a large selection to choose from & delivered quickly. I would highly recommend this company.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service 5 🌟

I have used Inerra for a long time now and everything is always perfect with Very quick delivery and they sometimes go out there way if I need something and leave it in a secure place for me.t9 collect. 5 star 🌟

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Affordable items and good customer service.

I've ordered from Inerra on several occasions, mostly artificial plants for graves as fresh flowers aren't always feasible. They do a good range to suit all budgets. Items always arrive promptly and well packaged and are of a good quality. I did have an issue with a recent order, but it was quickly and satisfactorily dealt with by Daniel in customer services. I would recommend them.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Cemetery Flowers & Vases

I have ordered several items from Inerra for my late wife & parents graves which have always been excellent quality, exactly as advertised & delivered to me in the advised time scale. The order process is very straight forward & they keep you fully updated on the progress of your order. The artificial flowers are really lovely & the choice of colours, sizes & variety of items on offer great. Would definitely not hesitate in using again.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

I’m not a fan of silk but ….

Being 200 miles away from my grandparents grave the options of keeping it looking loved were limited. Carefully read other reviews, spoke to an extremely helpful person at the company re size of pots and pressed order. Truly delighted, placed flowers on their grave yesterday and their headstone once again looks cared for. Thank you.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

A great service

From placing my order to receiving the parcel the whole service was very efficient. I have used Inerra many times and can only praise the service they provide. The quality of goods are brilliant.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

I was delighted with the flowers I…

I was delighted with the flowers I ordered. They looked beautiful, they were packaged well and they were delivered promptly. I will definitely use this company again, I was very impressed with their products and service.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Good quality product

Good quality product.
Very good communication & fast delivery.
I’ve been ordering my craft supplies from Inerra for years and will be back form more definitely.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Good service

I have used this company a few times, I have ordered flowers and they have always look good. The service is very good I cannot fault it.

6 May 2025
Unprompted review

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