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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like artificial flowers and grave pots are realistic, durable, and maintain their appearance even after extended periods and various weather conditions. The delivery service is frequently highlighted for its speed and efficiency, with orders arriving promptly and well-packaged, ensuring products are in perfect condition. Reviewers also appreciate the excellent customer service, the straightforward ordering process, and the wide selection of goods available at competitive prices. However, some customers reported issues with specific orders, such as receiving damaged or faulty items and experiencing a lack of response when attempting to resolve these problems.

What people talk about most

Product

Consumers consistently express satisfaction with the product quality, often highlighting the realistic... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Quality

Customers had positive experiences with quality, consistently praising the high standard of products,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being 200 miles away from my grandparents grave the options of keeping it looking loved were limited. Carefully read other reviews, spoke to an extremely helpful person at the company re size of pots... See more

Rated 5 out of 5 stars

I've ordered from Inerra on several occasions, mostly artificial plants for graves as fresh flowers aren't always feasible. They do a good range to suit all budgets. Items always arrive promptly and w... See more

Rated 5 out of 5 stars

Ordered a memorial vase and flowers. The weighted base was good quality and looked nice and sturdy, I wasn't sure I would like artificial flowers, but they looked more realistic than I ever expected... See more

Rated 5 out of 5 stars

Have ordered artificial flowers a few times now from this company and have always beeb very impressed with the quality. I order them for 2 graves I tend during winter to keep them still looking love... See more


Company details

  1. Wholesale Florist
  2. Craft shop
  3. Florist
  4. Packaging
  5. Party shop

Written by the company

View our range of quality Florist, Craft, Party and Packaging Supplies. Inerra is a trading name of Gem Supplies International Ltd


Contact info

4.9

Excellent

TrustScore 5 out of 5

448 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

FaIntastic range of products very…

Fantastic range of products very reasonable prices customer service is fabulous they have rang us on more than one occasion to save us money on delivery charges and if products have been discounted wouldn't go any ware else DASHER FLORAL CREATIONS WEM
SHROPSHIRE

10 July 2024
Unprompted review
Rated 5 out of 5 stars

We are so so happy with the flowers we…

We are so so happy with the flowers we bought for family grave stones. In all honesty we weren’t expecting them to be as nice as they were as they were so reasonably priced. But we are over the moon with them all. Thank you x

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful, great value purchase…

Received my artificial flowers with grave pots today. They are absolutely beautiful I'm very pleased with them and would definitely recommend to any one who looking for these. Great value and super delivery time.
Will be purchasing from here again in the future. Thank you Inerra

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous customer service

Fabulous customer service, really helpful when called. Speedy delivery and great products, really pleased and will definitely use again.

5 February 2024
Unprompted review
Rated 5 out of 5 stars

Great company to buy from

Great company to buy from. I have used them now a few times. And have everything i need for my hobbying. Also super fast delivery..

10 January 2024
Unprompted review
Rated 5 out of 5 stars

I recently purchased a grave vase &…

I recently purchased a grave vase & base from Inerra online, it is the first time I had used them or indeed heard of them but from start to finish (only 3 days in total from placing the order to receipt) I had no problems at all. I only had cause to speak to one member of staff (just a general query) but the man was very friendly, professional & helpful. Now that the item has been received I am very pleasantly surprised as I didn't expect it to be as nice as it is for the price, larger & much heavier than I was expecting. I can also safely say that Inerra's goods are extremely competively priced, I had searched many sites online & found them to be much more expensive for the exact same item. As I say, I am a new customer but will use them again & will not hesitate to recommend them

7 December 2023
Unprompted review
Rated 5 out of 5 stars

All good …

Had a few issues with my delivery but not the company’s fault it was Royal Mail, customer service was brilliant and the issue was sorted quickly, good received, good value and good service

16 November 2023
Unprompted review
Rated 5 out of 5 stars

Always great product at good prices

Always great product at good prices
Been ordering all of my grace pots for years. There was a slight delay in delivery and the customer service was excellent, keeping me up to date and full of apologies. I received my order today and the pots are lovely. So just wanted show my appreciation by posting this review!

25 October 2023
Unprompted review

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