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Inerra Reviews 448

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TrustScore 5 out of 5

4.9

Wholesale Florist
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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like artificial flowers and grave pots are realistic, durable, and maintain their appearance even after extended periods and various weather conditions. The delivery service is frequently highlighted for its speed and efficiency, with orders arriving promptly and well-packaged, ensuring products are in perfect condition. Reviewers also appreciate the excellent customer service, the straightforward ordering process, and the wide selection of goods available at competitive prices. However, some customers reported issues with specific orders, such as receiving damaged or faulty items and experiencing a lack of response when attempting to resolve these problems.

What people talk about most

Product

Consumers consistently express satisfaction with the product quality, often highlighting the realistic... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Quality

Customers had positive experiences with quality, consistently praising the high standard of products,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being 200 miles away from my grandparents grave the options of keeping it looking loved were limited. Carefully read other reviews, spoke to an extremely helpful person at the company re size of pots... See more

Rated 5 out of 5 stars

I've ordered from Inerra on several occasions, mostly artificial plants for graves as fresh flowers aren't always feasible. They do a good range to suit all budgets. Items always arrive promptly and w... See more

Rated 5 out of 5 stars

Ordered a memorial vase and flowers. The weighted base was good quality and looked nice and sturdy, I wasn't sure I would like artificial flowers, but they looked more realistic than I ever expected... See more

Rated 5 out of 5 stars

Have ordered artificial flowers a few times now from this company and have always beeb very impressed with the quality. I order them for 2 graves I tend during winter to keep them still looking love... See more

Company details

  1. Wholesale Florist
  2. Craft shop
  3. Florist
  4. Packaging
  5. Party shop

Written by the company

View our range of quality Florist, Craft, Party and Packaging Supplies. Inerra is a trading name of Gem Supplies International Ltd

Contact info

4.9

Excellent

TrustScore 5 out of 5

448 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Received 5 bunches of artificial…

Received 5 bunches of artificial flowers for families graves. I was pleasantly surprised with the quality and they look realistic. Have ordered from this company before and always pleased. Would definitely recommend to anyone.

22 July 2024
Unprompted review
Rated 4 out of 5 stars

Nice quality

I was really pleased with the quality and appearance of the anemones, they were just what I waz looking for

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent range, excellent products, superb customer service, Daniel is a top man who seems to work all hours of the day. Delivery is exceptionally quick and always presented in excellent condition. Just new to this company but will certainly be sticking around !!

26 July 2024
Unprompted review
Rated 5 out of 5 stars

I made a mistake with my delivery…

I made a mistake with my delivery option. I emailed the company and MY error was corrected promptly and a refund was issued.
The actual product - some flower boxes are excellent quality, came superbly packed and were delivered on time.
I will definitely recommend both the excellent service and the equally excellent product!
Bravo!

14 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service.
I have now use this company several time, without problem.
Great customer service, every time.

15 June 2024
Unprompted review
Rated 5 out of 5 stars

So pleased

Good prices, good quality and options and quick delivery. Very happy

2 July 2024
Unprompted review

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