My recent interaction with the company was to arrange shipping a replacement part for our Infento kit. It was easily taken care of through a couple short email exchanges. Overall, the kit has been a h... See more
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Remember the iconic toys Lego and Meccano? Well, this is bigger than that :-). Infento invented a modular kit that lets families build life-size rides together. Teach your kids 21st century skills while you construct amazing creations together! Infento is more than just a cool kit. It's about building bonds, sparking curiosity, and having endless fun. Together with your child, you'll craft rides that grow with them, ensuring playtime is both educational and entertaining. Dive into hands-on projects that are as much about quality time as they are about mechanics and engineering. With Infento, every creation is a new adventure, and the joy of play lasts throughout childhood.
Basisweg 54, 1043 AP, Amsterdam, Netherlands
Replied to 94% of negative reviews
Typically replies within 2 weeks
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Fun and customizable! We just adapted our wagon for the snow with the snow glides!

Reply from Infento
The only thing better than the product is the customer service.
My son received an Infento kit for Christmas and immediately went to work building and rebuilding rides. He’s an ADHD kiddo that takes every toy apart and creates new inventions out of the pieces. The Infento kit seemed like a perfect fit, and it was! The pieces are well built and obviously suited to handle multiple rebuilds.
Unfortunately, one of the wheels broke fairly quickly. I reached out to support and asked for a replacement and they sent one at no charge - plus a WHOLE GIANT BOX of expansion pieces and extras! It looks like an entire upgraded kit!
I’m not a person that customarily writes reviews or recommends products, but these folks deserve a round of applause. If you have a deconstructor/creator kiddo on your hands, splurge on an Infento kit. Quality product, quality company.
10 out of 5 stars.

Reply from Infento
Great quality parts that open up many creative possibilities. It’s a lot of fun to build and modify vehicles again and again.

Reply from Infento
Well, I just like the product itself. And you can create if have some spare time.
It is like a bit like - Lego.
Best luck!

Reply from Infento
I have a super happy son with the go-kart and also I’m happy that I’ve build something that actually works :)) everyone is proud :))

Reply from Infento
The kit is very well made. Many seriously engineered parts to give a very flexible platform that can grow with the child. I like that you will have to take things apart to make a new version. It reminds me of our tree-forts when I was little. We just took them apart and made a new version. The 4 year old is already looking forward to being big enough for new versions.

Reply from Infento
poor after-sales service, a defective part received and no exchange from customer service, my email went unanswered

Reply from Infento
Shipping as planned. Billing was a little surprise since there was an "international funds exchange fee". A bit odd since the box looked to ship from Chicago, IL, US.
It would have been nice to have a bit of a detailed inventory list since this was a xmas gift a few weeks after the box was rec'd. Would have been a bummer if parts had been missing on the day of the gift.
AND last, and the best surprise, we have been able to build more than 1 thing at a time. BUT a little added creativity is needed ... that's part of the fun though!!
Overall a big LIKE!

Reply from Infento

Reply from Infento
I am very happy with how the delivery went. Everything looks amazing.
It's a gift for my grandson, and I won't build it until then. I will come back to tell you if he will be delighted, as I was when I saw your products.
Congratulations for the idea!

Reply from Infento
Update:
Got it thank you so much for sending it. Hopefully back on track now 🙌
Good idea but our order for a Christmas gift stopped at Christmas when we where unwrapping and buiding it when we Discovered that a bag of missing parts was not there. We have been waiting for this bag ever since. That is not ok. And writing Them several mails without a clear respons on when they Will send it. It feels so exhausting and then it is to expensive toy and not a Great gift when its afterwards so difficult to get the missing parts and no discount at all for the inconvenience. Still havent got any info on when we Will get the bag 3 we are missing, but one little bit Will be send (another missing part) Its over 3 weeks now. I am tired

Reply from Infento
This stuff is so well made and cleverly designed, a joy to use with one's children and grandchildren, will last for years. Children love doing activities with their parents and this "toy" engages them and educates them then rewards them with the finished item. Over and over again. I put the word toy in quotation marks as it is beyond a toy, it is too well made to use that word for it.

Reply from Infento
We bought kits for each of our 3 grandsons - ages 5, 6, and 8. Each picked a different ride for their first build and each loved them! They couldn't wait to build them, then rode for hours. Very well engineered, beautifully packaged - everything is well thought out. Seem to be extremely durable. They take some time to build, but that's half the fun!

Reply from Infento
Terrible experience , ruined Christmas for my son as there were multiple missing parts.
Was missing:
EXP-01
SMA-04 box
Incomplete grey crate (3 wheels missing)
Wonder wheels free gift
Missing bags 101-108 (bolts)
Customer service has taken multiple days to respond to emails and refuse to call in order to quickly resolve. Meanwhile my son is without his Xmas gift

Reply from Infento
Great gift. Looks sturdy enough. Instruction are not perfect, screws are not marked properly, they are mixed in the bag.
But build quality is excellent. I can recommend it.

Reply from Infento
You can build what ever you dream!

Reply from Infento
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