I've just taken out GAP Insurance with Ingeni Services and am extremely pleased with the excellent service provided by Ashraf Miah. I'd already exchanged a couple of emails with him and finalised all... See more
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With thanks especially to Oscar who was very helpful in what was a very traumatic time. It took a while for me to acquire all of the paperwork for my claim, but once that was done I received the claim amount within a week. The claims form was a little complicated but necessary information was required.

Reply from Ingeni Services Group Limited
I wasnt sure about taking out this policy on my new Kia, but I am glad I did, 2 new tyres due to pot hold damage and a alloy refurb in the first 18 months. Ingeni have been really easy to deal with, quick to respond and have paid the cost in full without any quibble in good time. I would highly recomend.

Reply from Ingeni Services Group Limited
From the Start to the Finish especially Oscar Fletcher very helpful and guided me step by step excellent service very professional

Reply from Ingeni Services Group Limited
Excellent communication and prompt claim agreed. Not the quickest to pay out though up to 30 days seems a bit of a long wait!!

Reply from Ingeni Services Group Limited
Ash was very helpful and friendly when setting up gap insurance for my car. I didn’t quite understand some of it and he was very patient and explained it a lot better for me :)

Reply from Ingeni Services Group Limited
Spoke to Ash via email while on holiday and arranged a conveniently arranged time to discuss GAP insurance for my new car. Ash was polite, witty and explained the process thoroughly. Excellent customer service.Thankyou.

Reply from Ingeni Services Group Limited
Ashraf Miah made the whole process of setting up GAP insurance for my new car very pleasant and explained everything very clearly to help me make my decision to use Ingeni Services to set this cover up.

Reply from Ingeni Services Group Limited
Ashraf was really helpful and professional. Great customer service!

Reply from Ingeni Services Group Limited
Clear well explained process. Ash kept the call on a friendly fun basis, which made the process effortless.

Reply from Ingeni Services Group Limited
I've just taken out GAP Insurance with Ingeni Services and am extremely pleased with the excellent service provided by Ashraf Miah. I'd already exchanged a couple of emails with him and finalised all policy details by phone. Ash was professional, efficient and helpful throughout the whole process. It was also good to hold a short conversation on other topics other than insurance. This is a guy who is a credit to Ingeni Services.

Reply from Ingeni Services Group Limited
I was dealing with Ash he was efficient patient and very clear. I would not hesitate to contact him again if I needed to

Reply from Ingeni Services Group Limited
This is my 2nd GAP insurance policy with Ingeni.
Excellent customer service from Ashraf who was very friendly and professional and took the time to explain the policy in detail. I thoroughly recommend Ingeni to anyone wishing to purchase a policy!It was so lovely to speak to Ash and I ended my call feeling confident that I had made the right decision to buy another policy..😃

Reply from Ingeni Services Group Limited
I found Roxanne at Ingeni to be helpful, informative and prompt with all correspondence which made interacting and getting the job done a breeze.

Reply from Ingeni Services Group Limited
Ash was very helpful explained everything and was very patient when I didn't understand something

Reply from Ingeni Services Group Limited
Ash was incredibly helpful in setting up my GAP insurance for my new car. He was friendly, informative, and made the whole process feel straightforward and stress-free. He took the time to explain everything clearly and ensured I understood all my options. I really appreciated his professionalism and would highly recommend him to anyone looking to arrange GAP insurance.

Reply from Ingeni Services Group Limited
I cannot be more happy to have Ingeni as my care car insurance! Excellent service as body car paint, tires and wheels!! Sophie brings you an excellent service and Neil Spaulding of Revive technical excellence bring back my car like new, 1000% highly recommended

Reply from Ingeni Services Group Limited
Very quick to respond to my claim which was approved without question and also I was able to get the repair done at a location and time to suit me. Very happy with the process and helpful staff.

Reply from Ingeni Services Group Limited
I found Ashraf very helpful and informative, he gave me sound advice and was never pushy trying to persuade me to get something I didn’t want.

Reply from Ingeni Services Group Limited
Swift and efficient communications, polite and friendly on the phone. Easy to complete claim form and a swift approval of my claim.

Reply from Ingeni Services Group Limited
Very efficient service. Filled out the form, got a reply back and also had contact from the company who will be repairing the damaged wheel

Reply from Ingeni Services Group Limited
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