Was a bit worried at first, not receiving any news of my expansive delivery. I took contact with the support service, they answered me a few days later and just receveid the order today, a month late... See more
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Wonderful communication and great product
Wonderful communication with getting a print and it's a good price for the product! On top of that, another print was accidentally sent in and the experience of getting the original one I paid for sent was just amazing and the customer service representative, Adam was very kind and communicative :))
Overall, a wonderful experience and I would recommend! :)
I gave it a star because I couldn’t…
I gave it a star because I couldn’t gave 0. Terribly disappointed I just think this is scammy “ business ” more than 100 dollars spent and after more than 10 days delayed they don’t wanna cancel and refund. And the package is not even in the way still. DONT BUY FROM HERE.
Good communication and beautiful artwork
I placed an order at the end of November and had to wait a little while for the delivery.
The communication was very smooth. Every time I sent an email, I received a quick response.
I placed my order from Belgium, but the prints were shipped from the United Kingdom, which meant I had to pay taxes and customs duties.
I raised this issue, and they fully covered these costs. They also offered extra prints and a partial refund.
Eventually, our artwork arrived, and it is absolutely beautiful. The quality is truly excellent.
I greatly appreciate the clear and correct communication and the effort they made to ensure everything was resolved properly.
The fact that they covered the additional costs themselves is a very kind gesture and must have been quite an expense for them as well.
A company with its heart in the right place!
Great experience
I had a great experience !
They came back to me very quickly when I emailed them about my issue and they changed the shipping address for me without any added fees.
Great prints, proactive support
I had an issue with my order and the team went above and beyond to adjust my order and make the delivery happen in short time so I could enjoy and quickly decorate my new apartment in the Dolomites.
Walls look stunning
Thank you, I would highly recommend this company
Just Wow
The quality of the prints are phenomenal extremely high quality. Amazing friendly staff. 5 star all the way
SPENT 95€
SPENT 95€, WAIT 16 DAYS AND STILL NOT SHIPPED, CUSTMOER SERVICE ANSWER 1 EVERY 2 EMAILS IN A GENERAL WAY WITHOUT SAYING ANYTHING AND NOT TELLING YOU TIMINGS.
YOU CANT'T WRITE 2-6 SHIPPING DAYS AND THEN TELL EVERYONE YOU HAVE A HARD PERIOD AND MAKE IT IN 30 DAYS.
Outstanding Customer Service & Stunning Artwork
I wanted to leave a review to say how truly blown away I am by the level of customer service I have received from Inka Arthouse.
I had an issue with an order before Christmas which the owner Jarrah took ownership of and resolved quickly and efficiently.
Honestly, I have never experienced customer service like this!
The framed picture when it arrived was such high quality for a phenomenal price and my daughter was thrilled with her Christmas gift.
We were away over the last ten days however when we got home had emails from Jarrah checking in to make sure we were happy with everything, he has gone above and beyond.
The quality of the artwork received and the level of customer service means we will absolutely use Inka Arthouse again and would highly recommend them.
Thank you so much for a lovely start to the New Year!
The art took 9 weeks to arrive to…
The art took 9 weeks to arrive to Vancouver, Canada. For the price (approx $150 per print with frame), these quality feels low. Like others have mentioned, the glass is very cheap so has a horrible reflection which means you can barely see the image itself. If you are going to order from them, make sure to purchase the more expensive glass. The only upside was nice customer service and they do have a nice selection of prints. They need to improve delivery and quality of materials though.
I recently had dealings with Melbourne…
I recently had dealings with Melbourne branch of Inka Arthouse regarding a scam on my bank account that had used this business's credentials.
After making contact i was surprised at how helpfull the staff were, it was a pleasure the way the staff assisted my endeavour to sort out my problem.
Friendly and helpfull would be an understatement in regard to the assistance given.
Daniel O'Leary
Highly recommend just for the customer…
Highly recommend just for the customer service. Made an order in bed during probably a flu delirious moment. Realised straight away my mistake and I couldn’t believe that I got a quick response and they rectified my order straight away with the refund. Haven’t got my prints as yet but looking forward to reviewing them too.
It is Perspex
It is Perspex, not glass. Packaging was left at bottom of stairs on the street, appalling delivery. Returns are at cost of customer. Not worth the price
Brilliant range of prints to choose…
Brilliant range of prints to choose from. I ordered a smaller print and loved it so much I wanted a bigger one. I spoke with the team, specifically a lovely member of staff called Sandy and they were so helpful and quick in their response to my emails to organise a return. Excellent customer service. Will definitely be buying from this site again.
Great print quality and customer service
Friendly and helpful customer service
Friendly and helpful customer service
I ordered 6 prints
I ordered 6 prints. I needed to exchange one of them and customer service was very helpful. They got the replacement out to me in under a week.
I recently purchased two pieces of art…
I recently purchased two pieces of art from Inca Art House, and I’ve been absolutely amazed by both the customer service and the quality of the prints. They look even more beautiful in person than they do online. The craftsmanship and detail are outstanding, and the pieces have become a stunning addition to my home.
I would highly recommend Inca Art House to anyone looking for unique, high-quality artwork and a smooth, enjoyable purchasing experience.
Thank you
Thank you to the team at Inka Arthouse.
We purchased the A0 size The Swimmers in Ocean Print, framed and it looks incredible in our home.
Quick and very easy process. Fast delivery.
Highly recommended.
Abbie
I love my print
I love my print. Woman Diving (into a cup of coffee) . The colour is exactly as per the website and it looks beautiful framed. I live in New Zealand and delivery was really quick arriving beautifully packaged. I would definitely buy again from Inka Art House
Amazing prints and great communication
Bought a couple of prints which came out stunning and exactly what I was after. The company were also amazing to deal with when I had some questions which was an added bonus! Will definitely look to purchase from here again.
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