Inkeurope Reviews 

5,972
TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

Products work great. But since you told the freight company that the 2 toner packages just weighted 0,2 kg in total (and didn't give them any other measurements of the package), they failed to fit it... See more

Company replied

Rated 5 out of 5 stars

Good website and easy to find my printer model although it is discontinued since a few years back.. Creds to you for stockings laser toner casettes for my printer Xerox 6130. I will continue buying... See more

Rated 5 out of 5 stars

Det var supernemt at bestille og der var et fint udvalg; både enkelte blækpatroner med også forskellige sæt afhængig af behov. Og så ankom min pakke allerede dagen efter bestilling.

Company details

  1. Toner cartridge supplier
  2. Mobile Phone Accessory Shop
  3. Computer & Accessories store

About Inkeurope

Written by the company

InkEurope drivs av ett ungt och dynamisk team vars mission är att erbjuda bläckpatroner och toner av toppkvalitet till de absolut lägsta priserna! Vid at minska på antalet mellanhänder från producent till kund, har vi möjlighet att sälja dessa högkvalitativa bläckpatroner för endast en bråkdel av normalt butikspris. Hög kvalitet, låga priser, bra service och snabb leverans är våra nyckelord. Välkommen till InkEurope som en av våra många uppskattade kunder.

Contact info

4.1

Great

TrustScore 4 out of 5

6k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.1

All reviews

(5,972)

99 reviews in the last 12 months

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Rated 1 out of 5 stars

I did not receive products

I did not receive products. I emailed and called to enquire but did not receive a reply and phone number does not work. Avoid.

24 April 2024
Inkeurope logo

Reply from Inkeurope

Dear Jacqui

I'm sorry you haven't received your order yet. I can see on the tracking link that your package is listed as damaged and has been sent for inspection.

I have just written to DAO to find out what the status is, and will contact you as soon as we have heard from DAO

Unfortunately, we have not heard from you in customer service, so we have not been able to do anything until now. So I hope you will delete your review again and wait to review us until we have helped you

We apologize for the matter many times, on behalf of DAO

Rigtig god dag til dig / Have a nice day ☀️☀️

Bedste hilsner / Kindly regards
Lonni – Kundeservice

Rated 2 out of 5 stars

hp 3310 ink code 363

i use hp photo smart 3310 ink, I also ordered this ink from your site.But my printer did not accept the ink because it was not original.you said on your site that you have a refund guarantee on this issue.Could you please send the refund

6 April 2024
Inkeurope logo

Reply from Inkeurope

Kære Sedat
Vi er kede af at høre at du har problemer med dine blækpatroner
Vi har desværre ikke hørt fra dig før her på trustpilot, så jeg har lige sendt dig en mail, så vi kan få løst din sag

Og så håber jeg at du vil slette din anmeldelse igen og vente med at anmelde os, til vi har fået en reel chance for at hjælpe dig ;-) 

Rigtig god dag til dig 

Bedste hilsner
Lonni – Kundeservice

Rated 5 out of 5 stars

Hurtiglevering

25 March 2024
Inkeurope logo

Reply from Inkeurope

Hej Christian,

Mange tak for din anmeldelse - dejligt, at du har modtaget dine varer hurtigt!

Du ønskes en god dag

Bedste hilsner Malene, InkEurope

Rated 1 out of 5 stars

WARNING

WARNING! This is a scam business. They delivered a non functioning ink cartridge and they are doing nothing to correct the problem. All they do is send replies like "we have sent this to our support", " our customer service department is investigating", "we have contacted our supplier".

14 February 2024
Inkeurope logo

Reply from Inkeurope

Hey igen. Vi har sendt dig en mail med løsning. Venligst besvar ende mail. Beklager det har taget lidt tid at finde fejlen på din printer. med venlig hilsen Ole

Rated 3 out of 5 stars

After having gotten four emails to…

After having gotten four emails to write this review I give you 3 starts. Nothing wrong with the order but dial that nagging down.

8 February 2024
Inkeurope logo

Reply from Inkeurope

Hej igen.

Vi beklager hvis du har modtaget 4 mails. Vores system sender kun 2 mails ud.
Vil du ikke sende de mails du har modtaget, så vi kan finde den fejl.

Håber du vil hjælpe.

Rated 1 out of 5 stars

First they sent me wrong toner and that…

First they sent me wrong toner and then secondly replied too late to my mail and then I received the correct toner too late when I already bought it from some other place. Thanks

29 January 2024
Inkeurope logo

Reply from Inkeurope

Hey there.

I just you a mail on how we can handle this, as we send the new toner just after your first mail. Please note. BR Ole

Rated 4 out of 5 stars

read fine print about arrival date

The ink worked perfectly, but despite the website saying 'arrives in 3 days' on the order form it did say it would take 10 days. Which I found out when I was going to complain that it still hadn't arrived after a week. Alls well that ends well, but I really wanted to get back to printing earlier.

20 November 2023
Rated 5 out of 5 stars

Jeg er super glad for at handle ved…

Jeg er super glad for at handle ved Inkeurope der er altid hurtig levering

2 October 2023
Inkeurope logo

Reply from Inkeurope

Kære Joan

Tusind tak for din anmeldelse, vi er så glade for at du er glade for at handle hos os
God dag til dig, bedste hilsner Lonni, kundeservice

Rated 1 out of 5 stars

InkEurope Bad after sales service and negative dealing

InkEurope is the worst toner supplier in Europe especially after sales, I am their customer since 2 years bought several items from them, many were not computable to my printer they have replaced it freely, but when it comes to returning any item for any reason they found snaky way to not refunding your money back.

Last transaction which drove me to write this review was wrong selected laser toner set, I bought the correct one from them and returned the wrong one, but because the post office delivered it to nearest office to them they refuse to send someone to receive it and let it returned to me after I have paid same cost of the toner for transpiration.

That is very very bad service and be careful if your item is wrong you will lose your money.

10 August 2023
Unprompted review
Inkeurope logo

Reply from Inkeurope

Dear Sabah

Unfortunately, we are unable to receive packages that have been sent to a parcel shop. And there are 2 reasons for that.
1) We are a webshop and do not have the option of being able to drive to parcel shops and pick up parcels, there are no companies that do that
2) IF we could drive to a parcel shop, then we have no possibility of getting a parcel delivered. You need a code and a different number to be able to get parcels delivered, and as a company you can't get one sent from the shipping company either, precisely because it's not an option.

So it is therefore very important that you send your return package as a business package to our business address.

I'm sorry I can't help you, but as long as we haven't received a return package, we can't move forward.

Good day to you, best regards Lonni, customer service

Rated 5 out of 5 stars

Meets expectations

The ink arrived swiftly and worked in my printer.

11 July 2023
Inkeurope logo

Reply from Inkeurope

Hej, kunde.

Tusind tak for din anmeldelse, den er vi meget glade for.

Venlig hilsen, Mathilde

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