Innpacked Ltd Reviews 348

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Innpacked helped us to get a late night premises license for our well known franchise business “Creams Cafe” in Bedford. Very fast, professional, helpful, understanding, friendly and caring. They hav... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience with this company from start to finish! Stephen was very attentive and helpful when booking, even offering to run a private session for us at no extra cost. All paperwork regardin... See more

Company replied

Rated 5 out of 5 stars

Great team that are really supportive. Was really easy to do the learning, supported all the way through the exam process and everything was very clear. Popped into the office to deliver all my p... See more

Company replied

Rated 5 out of 5 stars

Mis Emma Mr Stephen both are great Sarvice I’m so happy they make my both license very quick and fast

Company details

  1. #5 of 20 best companies in Consultant

Written by the company

Innpacked is one of the leading training providers to the licensed retail and hospitality industry. We also have a team of licensing consultant who can assist you in making applications for licensed premises as well as personal licenses. Our aim is to make everything we do, from training courses to full premises licence applications, a comfortable and enjoyable experience for our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

348 reviews

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Rated 5 out of 5 stars

It was a smooth and supportive process

It was a smooth process. Communication was effective through phone and email.
The support offered was great.

8 May 2024
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Reply from Innpacked Ltd

Hi Kehinde, thankyou for your feedback its much appreciated. We hope all goes well with your new premises. If you need any help in the future do not hesitate to contact us. Emma

Rated 5 out of 5 stars

Excellent service

Excellent service. They helping me for my premise license from beginning until granted. Very recommended.

2 May 2024
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Reply from Innpacked Ltd

Hi Saharat, thank you for the 5 star rating. We are happy to see how smoothly the service went for your premises licence and hope we can help in the future. Emma

Rated 5 out of 5 stars

Highly Recommend.

Incredibly simple and helpful advice. Everything was made very clear and assisted at every step of sorting out both Personal Licence and DPS.

22 April 2024
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Reply from Innpacked Ltd

Hi Ben, thank you so much for the review. Its lovely to hear that everything was easy for you. If we can help in anyway in the future please do not hesitate to contact us. Emma

Rated 5 out of 5 stars

Innpacked

Dear Innpacked,

I would like to extend my gratitude for the excellent support provided during the Personal and Premises Licenses process. The assistance from Stephen and your team was truly exceptional. I intend to return for our future licensing needs as the process was efficient and transparent.

Thank you once again.
Dileep Thomas

23 April 2024
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Reply from Innpacked Ltd

Hi Dileep, thank you so much for such a wonderful review. We look forward to helping you with any future plans. Do not hesitate to contact us. Regards Emma

Rated 5 out of 5 stars

GOOD CUSTOMER SERVICE.

GOOD CUSTOMER SERVICE.

22 April 2024
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Reply from Innpacked Ltd

Hi Aderare, thank you for the great feedback. It was a pleasure processing your premises license application. Please don't hesitate to contact us if you need anything in the future. Emma

Rated 5 out of 5 stars

Very efficient and professional people…

Very efficient and professional people especially Steve.
Thanks

22 April 2024
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Reply from Innpacked Ltd

Thank you Achille for the great feedback. We hope all is going well with the Salon, it was a pleasure processing your premises licence. Please do not hesitate to get in contact if you require any more assistance. Emma

Rated 5 out of 5 stars

Great service

9 April 2024
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Reply from Innpacked Ltd

Hi Qingshi, It was a pleasure processing your personal license, change of DPS and Licence transfer. Thank you for the great feedback, if we can help with anything else in the future do not hesitate to contact us. Emma

Rated 5 out of 5 stars

Top class!

Stephen and the team were extremely quick and held my hand while getting my premises licence. Their communication was top-class, and they always discussed the finer details over the phone whenever I had questions. I would wholeheartedly recommend them!

11 April 2024
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Reply from Innpacked Ltd

Hi Julia, wow what lovely feedback! Thank you so much. We have enjoyed processing your personal licence, premises licence and TENS. We hope to hear from you again soon. Emma

Rated 5 out of 5 stars

Innpacked has been extremely helpful…

Innpacked has been extremely helpful from the start to right till the end. Steven and his team were extremely professional and were able to help me through every step of obtaining a license. I will definitely use the again in the future and recommend them.

5 April 2024
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Reply from Innpacked Ltd

Hi Rohel, thank you for the great feedback. We are glad you were happy with how we processed your premises licence. If we can help in the future please do not hesitate to contact us. Emma

Rated 5 out of 5 stars

Can’t recommend enough.

5🌟
Stephen could not be more helpful, polite & knowledgeable throughout everything. An absolute pleasure to have dealt with. He is extremely professional and I would 💯 recommend Stephen to anyone. A man at the top of his game. Thanks Stephen.

15 March 2024
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Reply from Innpacked Ltd

Hi Thomas, hope you are well. Thankyou for the great feedback on the service you received with your premises licence application. Stephen does indeed work really hard with our clients to deliver impeccable service with premises licences and I'm glad to see it hasn't gone unnoticed. Emma

Rated 5 out of 5 stars

very help full team highly recommended

very help full team highly recommended

8 March 2024
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Reply from Innpacked Ltd

Hi Jonathan, thank you for using Innpacked for your personal licence application. We appreciate your great feedback. Anything we can help with in the future please do not hesitate to contact us.

Rated 5 out of 5 stars

EXPERIENCED

The wealth of experience in the Licencing game has been invaluable.

1 March 2024
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Reply from Innpacked Ltd

Hi Damon, thankyou for your great feedback. If you need any more help in the future please do not hesitate to get in contact. Emma

Rated 5 out of 5 stars

Excellent service .prompt action.

Excellent service .prompt action.
Excellent throughout application.

27 February 2024
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Reply from Innpacked Ltd

Hi Jason, thankyou for your great feedback in regards to your premises licence application. Good luck with the opening which i believe is looming. If you need any help in the future please do not hesitate to get in contact with the team here at Innpacked. Emma

Rated 5 out of 5 stars
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Reply from Innpacked Ltd

Hi Marisa, thank you for your great feedback in regards to your Scottish personal licence certification. If we can help with anything else in the future please do not hesitate to get in contact. Emma

Rated 5 out of 5 stars

Great service

Great service. Very fast and helpful obtaining my premise license. Would definitely recommend to anyone looking at getting a premise license.

21 February 2024
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Reply from Innpacked Ltd

Hi, thanks for the great feedback. It was a pleasure processing your premises licence. Wishing you all the best. Steve

Rated 5 out of 5 stars

Nightclub application

I have applied for a major variation to operate till 5am for a night club. There was only one objection and Steve and his magic with just one email reply made the objection withdrawn. The best part was to speak to him whenever you want during office hours. Highly recommended. Thank you Steve.

9 February 2024
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Reply from Innpacked Ltd

Thankyou Aron for such great feedback on your Premises licence application we did for you. If you need any help in the future please do not hesitate to contact us here at Innpacked. Emma

Rated 5 out of 5 stars

OUTSTANDING SERVICE

OUTSTANDING SERVICE.
5 stars are not enough.
Innpacked have made getting a premises licence so easy.
From the very begging i have been kept well informed and was helped every step of the way to get the planning permission in place.
Stephen is amazing. Top class company

15 February 2024
Unprompted review
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Reply from Innpacked Ltd

Thankyou Joyce for such fantastic feedback in regards to your premises licence application with us. We are glad you are happy with the service you received, its great to hear. Emma

Rated 5 out of 5 stars

Very professional

Very professional. Make the whole process very easy!

9 February 2024
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Reply from Innpacked Ltd

Thankyou Kerryann for your feedback we are glad we made the process easy for you.

Rated 5 out of 5 stars

Innpacked Ltd was so helpful whilst…

Innpacked Ltd was so helpful whilst helping me attain me license. They were well experienced, professional and direct and friendly whilst responding to any queries I had. Thank you for helping me Innpacked Ltd!

2 February 2024
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Reply from Innpacked Ltd

Hi Binu, Glad to hear the process went smoothly for you in regards to your Premises licence. If you need any help in the future please do not hesitate to contact the team here at Innpacked. Emma

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