It took a while to figure how to open the door to the premises, you have to press the switch and hold it down to open the door rather than press once and release, the locker itself opened ok with the... See more
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I reached out to Joaquin Saez as a last resort while trying to resolve a complex shipment issue that standard customer support channels could not help with. My package was lost and customer suppor... See more
Overall good experience. One thing i could think would benefit from improvement is the clarity and design of the popup window for non Spanish customers.
They deliver very quick with secure pincodes. They also notify you of your parcel with clear instructions.
Company details
- Courier and Delivery Service
- Circular distribution service
- Courier service
- Delivery Service
- Ecommerce solution provider
- Package locker
Written by the company
Prepara tu paquete, elige un PuntoPack o Locker cercano y entrégalo. ¡Nosotros nos encargamos del resto! Sin esperas, fácil, económico, conveniente, seguro y sostenible
Contact info
Camí de les Oliveres, 1, 08800, Vilanova i la Geltrú (Barcelona), Spain
- 900 900 137
- serviciocomercial@inpost.es
- inpost.es
4.4
Excellent
571K reviews
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Everything was bad
4 May 2026
No problem!
4 May 2026
Delivery was timely and proper
Delivery was timely and properly done in a locker. Parcel arrived in nest condition and contents were ok. All good. 👍🏻
4 May 2026
Very impressed by the rapid delivery of…
Very impressed by the rapid delivery of my item from vinted very impressed
4 May 2026
Too long to receive the parcel
It took too long to receive the parcel. After more than a week waiting for it I was even informed it was lost. Finally it arrived but the box was pretty damage. The merchandise was no damage I must say, but it took 2 weeks. Too long.
4 May 2026
Easy fast and friendly service
4 May 2026
Excellent service …
I was thoroughly impressed with the expediency of the shipping. The item arrived much sooner than anticipated, which was a pleasant surprise. This level of service significantly enhances the overall customer experience. It is truly commendable when a business prioritizes efficient logistics. I would highly recommend this service based on my positive interaction.
4 May 2026
Oh my God..
Oh my God... what a chaos ! The delivery was suffering a delay, which happens and is ok if the tracking would mention it, but of course it didn't. From 23rd April - 29th April no updates in the tracking so I called the seller, and send emails, absolutely unnecessarily. Then the pack arrived the day after but I received the notification that it arrived ... at 2 different places. Of course it was delivered at a different delivery point that I initially chose. I chose Point A when I ordered and it was delivered at Point B. It's a very small town, so it shouldn't have been a disaster but when I googled the place it mentioned closing at 20h00, and it closes at 18h00... InPost should mention the opening hours of their delivery points, especially considering the fact that they changed the conditions of the delivery without even asking the consentment of the customer or even notifying them. Normally a customer in that case could be entitled to receive a discount...
2 May 2026
Could not be easier !
3 May 2026
Different location
The package was delivered to a totally different town 15km from what I requested. Without any explanation
2 May 2026
Delivered even before expected delivery…
Delivered even before expected delivery date.Communicate effectively throughout the process.
30 April 2026
The only deliveries I get in Spain that…
The only deliveries I get in Spain that never have an issue
30 April 2026
Lockers are not easy to locate and are…
Lockers are not easy to locate and are not where they state to be on Google maps.
1 May 2026
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