It took a while to figure how to open the door to the premises, you have to press the switch and hold it down to open the door rather than press once and release, the locker itself opened ok with the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I reached out to Joaquin Saez as a last resort while trying to resolve a complex shipment issue that standard customer support channels could not help with. My package was lost and customer suppor... See more
Overall good experience. One thing i could think would benefit from improvement is the clarity and design of the popup window for non Spanish customers.
They deliver very quick with secure pincodes. They also notify you of your parcel with clear instructions.
Company details
- Courier and Delivery Service
- Circular distribution service
- Courier service
- Delivery Service
- Ecommerce solution provider
- Package locker
Written by the company
Prepara tu paquete, elige un PuntoPack o Locker cercano y entrégalo. ¡Nosotros nos encargamos del resto! Sin esperas, fácil, económico, conveniente, seguro y sostenible
Contact info
Camí de les Oliveres, 1, 08800, Vilanova i la Geltrú (Barcelona), Spain
- 900 900 137
- serviciocomercial@inpost.es
- inpost.es
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Change of pickup point without informing before, package damaged
I specifically picked a pick up point for trust, and they delivered it a different place withoutany contact. Needless to say the package was damaged, half open, I can only hope noone tempered with the product.
It is always in time
It is always in time. You get noticed where your package is and following everywhere, very accurate. Locations everywhere!
So fast and packaging good
Quick and easy.
Good service from inpost in general
Good service from inpost in general but not so nice people working at the pickup point
Super easy to use
Super easy to use, great bargains and seamless transactions from start to finish.
My shoes were with the distribution…
My shoes were with the distribution agency for 10 days. I had to email many times before finally I received them, in post were useless.
Looks like they played football with my…
Looks like they played football with my box - it’s totally smashed. And my electronic totally destroyed
It was so easy to pick up my package
It was so easy to pick up my package. I just showed them my code, they verified my name and promptly got my package. Very friendly too!
woman was very sweet and helpful
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








