In Print We Trust Reviews 

Jonah was such a brilliant help with organising my reorder and was so efficient it getting it sorted. Thank you so much.

I initially ordered a top for a concert from IPWT, and it just wasn’t what I expected when I received it, and didn’t resemble the picture on the website. I queried this, and Hani got back to me straight away, actively listened to my concerns, and talked to the printing team. As IPWT don’t do refunds, she offered to send me a new top at no extra cost. My concern was dealt with quickly, and I really appreciated it. Thank you Hani!

I ordered a t-shirt as a birthday present for a friend. After opening the package, I decided that I could not give it to anyone as it would sure be the worst gift they received.

The sale made it seem like it was a great deal, however I have still paid too much for what I have received. The Cotton is stiff and reminiscent of Fruit of the Loom t-shirts, that can be bought for £5. On the website the print looks to be of high quality, which does not translate to the grainy, lopsided print actually found on the t-shirt. I also ordered a baby tee which was just as bad.

On top of all this, I was under the impression that I could return my purchase within 30 days by contacting customer service, as suggested in the shipping and returns box on each product page. However, their real refund policy, is hard to find and hidden under legal terms. They claim everything is made to order, which allows them to escape the EU Cool- off period law.

I can assure you these t-shirts are mass produced and are not worth your time or money.

I want my £42 back.

Jonah was absolutely brilliant in locating my parcel and sending it out again due to an address mistake on my end. Very helpful and friendly. Received my parcel and absolutely love it. Thank you, Jonah!

As one of my items I ordered hasn’t arrived, I got so much help and support from one of the employees named Jonah. He helped me and supported me so much.

When i emailed about an update on my order, Jonah was so helpful and accommodating to me! Thank you

Jonah helped us with a missing order and he was genuinely a lovely human to deal with. My daughter loves her tshirts and the quality is great.

Sadly the shirt I ordered was out of stock, but in print we trust helped out immediately. Hani was very kind and helpful in finding a solution I was comfortable with.

I had an issue regarding an item missing from my order- now usually companies would not care about this and would just dismiss the issue. I spoke with Jonah and had the best customer service support I have ever received. Utterly fantastic. Thanks Jonah !

Jonah rocks! Super helpful, very quick reply

customer service and communication was great, responded to me in 1 day

Jonah was super responsive and helpful getting my package out!

Jonah was extremely helpful, replied quick and got me a replacement shirt within a couple days just in time for my concert. Very good customer service and help! :)

Costomer service was great from Hani. My package got lost in the mail. Hani made sure that I got my package and was alot of help throughtout the whole process. She got back to my email very quickly and the customer service was great.

Jonah is amazing! He has been so supportive and helpful. I needed to change my shipping address and he promptly answered my email requesting the change and made the switch for me without issue. He also went above and beyond by emailing me to tell me my items were on their way and sent me my tracking info. He's the best!

Unfortunately our initial order was lost in transit, which was a shame as it was a Birthday present. However on contacting the company they organised a replacement quickly. Great customer service from Jonah.

Although the website showed a shirt in stock when it wasn't, Hani's customer service was amazing and did everything to rectify the issue!

My daughter bought a shirt in her normal size and it came in way to small. They have a no return policy, so I wrote a negative review here. But after contact they sent a free new, right one. Good, friendly communication and service. Therefor I update this review!

Terrible !!! It says world wide shipping and i ordered it in november 2025 expecting it to not take longer than a month. it’s not 2026 june still nothing. i’ve tried to contact customer service many times, and i’m mostly met with automated responses and the few times i had a real person reach out to me i asked for a refund and they said they could only offer partial refund with no guarantee i still would get my package ? barely made an effort to find my package or bother giving me more than 50% refund when a lot of money was spent

So my package got lost in transit and they had to send out another one. Despite my package taking a long time to deliver, Jonah was very helpful in giving me updates on my tracking information until I received my package. The shirts are pretty good quality and the colours are way more vibrant than I expected. The shirts a bit short so I wouldn’t put them in the dryer unless you’re going for that shorter cropped look. I ordered a size small and they fit very nicely. Not a tight fit but a loose comfy fit that is good for everyday casual wear and sleeping. 6/10 experience.