The delivery took a lot longer than expected, but I have to say the customer service assistant Hani was very helpful and did everything possible to speed up the process. The T shirts are really nice s... See more
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Company details
Written by the company
Sustainably sourced cotton tees with print-magazine inspired graphics.
Contact info
Manufactory House, W1J8LQ, London, United Kingdom
- hello@inprintwetrust.co
- inprintwetrust.co
No recent history of asking for reviews
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Replied to 97% of negative reviews
Typically replies within 1 week
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Great custom services and care for…
Great custom services and care for customers
I can’t even figure out how to leave a…
I can’t even figure out how to leave a review under the shirt I purchased in the website. Needless to say, this is the worst quality shirt I paid more than $20 for. It is SHEIN quality and deceptive marketing. The order took 3 weeks to be delivered. Do not fall for this brand.

Reply from In Print We Trust
Jonah was great help
Jonah was great help with quick responses.
I was only sent one top out of the two that i ordered. I got in touch with the company and was emailed back by Jonah. Who kept me updated with the progress in sorting out my issue.
I'm satisfied with the reply I received
I'm satisfied with the reply I received - it was quick and professional, definitely would recommend !
Jonah to the rescue!!
My package did get a little lost and took a couple extra days to arrive. But while I was waiting for the updates Jonah was answering all my questions and helping with the order. He is truly the best!
Jonah was really helpful
Jonah was really helpful when I realised I ordered the wrong size in two t shirts. I thought all hope was lost but he managed to catch the order before it was made. Thanks!
Unacceptable
This was a horrible decision to buy from here. My top got lost so I re ordered and it ended up getting returned to sender. Shocking service and so expensive for one top . Unacceptable :(

Reply from In Print We Trust
Jonah was extremely helpful with…
Jonah was extremely helpful with assisting me with a missing item, got the whole thing sorted out!
Great customer service
I ordered a shirt in a color that unfortunately turned out to be out of stock. Customer service contacted me and we found a solution that I’m happy with. Jonah helped me out and his service is really great! Very kind and they respond quickly!
Do not trust - not baby tees - way too long
Advertises baby tees. They ARE NOT baby tees so total waste of money and disappointment. They do not accept returns, claiming they print to order so are exempt from the 14 day return consumer rights for online purchases. Sounds like they’re exploiting a loophole. Really angry. Quality is good so awarded 2 stars. If you want a baby tee go elsewhere. Do not believe the hype on TikTok.

Reply from In Print We Trust
Helpful staff
I had an issue with a shirt I bought on the website and didn’t have any tracking code. I proceeded to send an email to the company and got a response from a person who works there named Hani, this person was really kind and attentive, making sure everything went right in the process and replying really fast, providing me all the info I needed! Really recommend it! :)
No refund for misprint
My t-shirt arrived misprinted with the print being much larger than advertised on the website. When I emailed to request an exchange for a correct t-shirt I was given an automated reply telling me they could not provide exchanges for misprints as t-shirts are printed to order. I was offered 25% off my next order which I do not think is satisfactory as my order came completely different than was advertised.

Reply from In Print We Trust
Jonah’s customer service was amazing
Jonah’s customer service was amazing! So kind and helpful. Quick replies as well! Thanks so much!
Super helpful customer support!!!
Good customer service
There was a problem with one of my t-shirts and Hani was very helpful and was able to give me a solution that worked for me!
Jonah is Amazing!
I had a really unfortunate experience with this company however after I reached out to customer service, I was contracted with Jonah. He went above and beyond what I was expecting from the company and I could not be more thankful for him!
Great customer service
I received the order within the week. When i discovered a hole in one of the shirts, the automated customer service was quick to respond to me and connected me to the service team after figuring out my problem. All in all i like the quality of the print and the fabric :)
Jonah was such a brilliant help with…
Jonah was such a brilliant help with organising my reorder and was so efficient it getting it sorted. Thank you so much.
Great customer service!
I initially ordered a top for a concert from IPWT, and it just wasn’t what I expected when I received it, and didn’t resemble the picture on the website. I queried this, and Hani got back to me straight away, actively listened to my concerns, and talked to the printing team. As IPWT don’t do refunds, she offered to send me a new top at no extra cost. My concern was dealt with quickly, and I really appreciated it. Thank you Hani!
Awful quality
I ordered a t-shirt as a birthday present for a friend. After opening the package, I decided that I could not give it to anyone as it would sure be the worst gift they received.
The sale made it seem like it was a great deal, however I have still paid too much for what I have received. The Cotton is stiff and reminiscent of Fruit of the Loom t-shirts, that can be bought for £5. On the website the print looks to be of high quality, which does not translate to the grainy, lopsided print actually found on the t-shirt. I also ordered a baby tee which was just as bad.
On top of all this, I was under the impression that I could return my purchase within 30 days by contacting customer service, as suggested in the shipping and returns box on each product page. However, their real refund policy, is hard to find and hidden under legal terms. They claim everything is made to order, which allows them to escape the EU Cool- off period law.
I can assure you these t-shirts are mass produced and are not worth your time or money.
I want my £42 back.

Reply from In Print We Trust
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