The delivery took a lot longer than expected, but I have to say the customer service assistant Hani was very helpful and did everything possible to speed up the process. The T shirts are really nice s... See more
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Company details
Written by the company
Sustainably sourced cotton tees with print-magazine inspired graphics.
Contact info
Manufactory House, W1J8LQ, London, United Kingdom
- hello@inprintwetrust.co
- inprintwetrust.co
No recent history of asking for reviews
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Replied to 97% of negative reviews
Typically replies within 1 week
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A t-shirt I ordered became out of stock…
A t-shirt I ordered became out of stock and Hani was very helpful when resolving the issue. The rest of my order is being shipped to me now.
Edit 21/9: My order arrived on the 19th and I have very happy with it. Thanks again to Hani for all the help.
Really great and amazing communication…
Really great and amazing communication and customer service .Thank you Hani for giving me update and feedback it’s my first time ordering online and she really rassures me!!!
:):):)
Great customer service
Great customer service. I would definitely order again.
My great niece loves this brand of…
My great niece loves this brand of tshirt. I have ordered 2 for her birthday. A very easy web site to order and order from. I am sure she will be thrilled, Great price too.
Shocking customer principles. Taking £86 and hiding behind a robot.
Hiding behind an automated robot to deny basic customer support is a terrible business principle. I spent a considerable amount of money (£86)on 4 Classic Tees, but they are completely unwearable and fit much longer than a standard baggy fit. Two are still completely unopened.The automated system instantly rejected my email and tried to get me to spend more money with a discount code. It is wrong to expect a customer to absorb an £80 loss just because of a "printed to order" policy when the sizing of the Classic Tees is this far off.I do not want a refund, and I refuse to spend more money even when the automated response offered me a 25% discount to spend more money!Out of principle after this bulk order,I would appreciate an exchange for these in the baby tee size.
Order #1379977

Reply from In Print We Trust
I had one of the best customer service…
I had one of the best customer service experiences ever!! My mailroom sent my package back, so I reached out to get a replacement and they responded day of. Jonah was super helpful and made sure i was taken care of!!! Will be buying from here again
Great website easy to use
Best T-shirt brand ever!!
Best T-shirt brand ever!!! The quality is so nice and soft and beautiful, unique designs. Definitely a must buy!!! More importantly is the staff. Jonah, who I was connected to with help for an order was so incredibly helpful, efficient and friendly! One of the best customer service experiences I have ever had and thanks so,so much Jonah!!!
Great customer service!
We received our order really fast, even though we live in Germany!
Upon opening the package, I was at first a bit disappointed. One of the hoodies was missing it's backprint. The other looks really good and is of great quality. We even received a little goodie with the order, a really cute baby T.
Pretty nice touch.
I contacted the customer service, which responded rapidly.
An d within three E-Mails, We are getting a replacement, at no extra cost.
Great customer service!!!
I like it but wish they weren’t so ext
I was sent the wrong size shirt and the…
I was sent the wrong size shirt and the customer service robot wasn’t very helpful. But once I was transferred over to Jonah my problem was solved instantly! They were so nice and helpful, and they got me sent a replacement in the correct size<3
I reached out to In Print after…unsatisfactory print
I reached out to In Print after receiving a hoodie where the print wasn’t up to my satisfaction. I received an immediate response asking for pictures. Jonah from In Print reached right back out to me agreeing that the print wasn’t up to standard. My communication with Jonah was direct and timely and a replacement was shipped right out. I was dreading having to defend why I didn’t think the hoodie was satisfactory but was pleasantly surprised when I didn’t have to jump through hoops and deal with multiple people to get a replacement.
Excellent service
Excellent service and
T shirt fantastic quality
Definitely highly recommended
Great customer service!
My order did arrive with an ink stain but Jonah was able to quickly resolve the issue and replace my shirt with no issues! :)
Good service!
My t-shirt had some problems with colours being out of stock, but Hani contacted me and sorted it all, and my t-shirt was put out for delivery really quickly! Thank you Hani! X
Great
The was 1 tshirt that wasnt in stock and they fixed it imedeatly and where very nice and helpful and Everything got fixed imidietly
The quality is very underwhelming
Unlike for other customers, my order came very quick. The issue however is the quality of the product. There’s a store with similar products based in New Zealand called boo&co and I would recommend you to shop there since the quality is so much better and the prices are basically the same.

Reply from In Print We Trust
Amazing shirt designs
Amazing shirt designs, quality is great, and sizing fits perfectly, also customer service is amazing.
AMAZING!!! (read)
i love these baby tees!! so comfortable and good quality, but pleaaseeee restock the grey baby tees because i can never get one!! will 100% be ordering again.
Really helpful team that sorted out my…
Really helpful team that sorted out my order for me in really good time!
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