They will steal your data and won't suppress it even tho you asked them multiple times to delete all your data and to remove your infos from their company. Then keep harassing you per mail to join bac... See more
Company replied
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They will steal your data and won't suppress it even tho you asked them multiple times to delete all your data and to remove your infos from their company. Then keep harassing you per mail to join bac... See more
Company replied
I purchased a package and forgot to use it, so it expired. When I contacted them, they not only extended the date, they gave me a free year subscription! Great customer service from Blaira! I have use... See more
What an incredible company!!! I've been with them for several years now and had purchased several tests as part of a package. I was spacing them out as part of my health journey and didn't realize tha... See more
Had a problem with expiring tests that had been purchased a while back. Didnt need to use them all recently due to other tests being done. Contacted the Inside Tracker team and they were very unders... See more
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What is InsideTracker? Established in 2009 by a team of seasoned experts specializing in aging, genetics, and biometric data, InsideTracker is your key to a healthier longer life. Through a meticulous analysis of your body's biomarkers, InsideTracker offers an objective assessment of your well-being. Powered by cutting-edge A.I., this platform harnesses insights from over ten billion biomarker data points and thousands of peer-reviewed scientific publications to craft a tailor-made guide for your journey towards improved health and longevity. All this knowledge is conveniently integrated into a user-friendly mobile app, unveiling your personalized path to inner well-being and lasting vitality. What plans are available?
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101 Main Street, 15th Floor, 02139, Cambridge, United States
Replied to 20% of negative reviews
Typically replies within 1 week
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I’ve been working with InsideTracker and couldn’t be more pleased with their service. The insights from my bloodwork and lifestyle data have been incredibly helpful, and their personalized recommendations feel spot-on. The platform is easy to use, the team is supportive, and I genuinely feel more empowered in managing my health. Highly recommend it to anyone looking to optimize their well-being in a smart, data-driven way!
I am a new user of InsideTracker. There is a lot of information here which I find VERY helpful and educational. The support staff were quick to answer my questions and the help was spot on. Looking forward to using this app and seeing the improvement in my health.
Very difficult to understand. I pay and I don’t know what to do next. Have no guide to help me with my blood results. I am los.
Ed, with Inside Tracker, was very responsive to my email. He even attached the links I needed and a slip that I was able to print out. I had been struggling at finding the correct avenue with scheduling a lab draw. After his help I had a lab draw scheduled for the next day. What a relief!!
Jaime at Inside Tracker is great to work with. Super responsive, professional, knowledgeable and caring. My regard for Inside Tracker was favorable, but after working with Jaime, I feel even better about my decision to work with this company.
Many good aspects, but the food tracker is horrible! Scans are usually wrong, and the worst is that You CAN’T ENTER YOUR OWN RECIPES!!! That makes the whole system useless for me.
I started with Inside tracker a couple of years ago. Despite the costs I felt knowing specifically where my health was in relation to my deficiencies was important to understand.
They also compare your genetic panel, if you had one done; 23and me or other testing.
I paid extra for the test that can determine your age in relation to your health.. "Inner age". This one really felt like cold splash in the face.. a wake up call so to speak. This really shows how healthy you are with physical vitality.. one could be 35 but the test reveals based on your blood work you are 45yrs. Yikes
But, fear not, they provide specific instructions with food options - vitamin recommendations for support and exercise tips!! So, if you really want to look and FEEL youthful then, follow the advice..
I did and more ; I retested and lost 1 year of life.. which was encouraging.
I need to take my health in my own hands and keep following the program.
Having good health and longevity is possible with Self Care... As a health coach myself, I promote this yet, it's very difficult to follow at times.
With this service you get a lot of information and evidence.. it's up to you to take it further.
This is why I gave 4 stars... plus, it's a bit pricey.
I have heard they are offering programs through Drs offices now that may be more affordable. Unsure.
Overall very satisfied with the process and the information provided since it is specific and actionable.
CHECK YOUR LOCATION BEFORE BUYING! This company has a really shady practice of selling you their bloodwork service but NOT telling you if they have a location to get your blood drawn near you. They didn't have one near me and now want to charge me an additional $120 to send someone to me. I reached out to customer service about this and all they did was give me a discount code.
Great insight into my overall health and practical suggestions to make an impact moving forward. The synthesis of information into an understandable path is amazingly helpful.

Reply from InsideTracker
uploaded tests kept getting changed by the system. It keeps adding things that I didn't even test for.

Reply from InsideTracker
It's interesting to get the results but then there is no support afterwards, so you pay a lot for the test and then need to go see a doctor anyway to help interpret the results. They have AI built in but it's not sufficient.
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Since I cant reply to Inside Tracker's message back to my initial post, Im writing here again. The "Learn" that they suggested is the generic AI info that is informative, but isn't that helpful, as you still have to figure out what do to / how to supplement. Also, I called a left messages three times and no one from their team returned my call (even though their voicemail says they will return within a day).

Reply from InsideTracker
I had the most stress free, easy friendly customer service experience with Inside tracker. I had scheduling issues with my blood draw and couldn’t make my appointment. I emailed InsideTracker and explained my situation. I thought I would get a response in a couple of days. I thought that they were going to give a hard time. I was wrong. I got a response literally in around 15min. They didn’t give me a hard time. I was very pleased they rescheduled my blood draw asap.

Reply from InsideTracker
We had an excellent experience with your on-line support person.

Reply from InsideTracker
Lower tiered suscriptions aren’t worth it. I have a friend who pays a lot ($3000+ per year) and he loves it, but I didn’t have the same experience. Customer service wasn’t helpful and the insights weren’t much more than I get from my primary care physician.
This was advertised as personalized health care with a plan to optimize health with respect to the blood work. Sadly, it's just a cookie cutter "plan" that is as basic as anything you could find on the internet. My personalized plan was basically the same for all the different categories, and it was almost identical to my husband's plan, and he is completely different than me. For the cost, we should be receiving at least 2 consultations with real doctors. Not just an AI-generated plan that anyone could come up with on their own.
I was charged a full renewal without amy prior notification or option to reconsider.
That's a terribly sneaky practice and I do not appreciate it at all.
Wouldn't recommend.
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