Krista was amazing !! She explained everything so well, made me feel very comfortable and confident about using the APAP machine. From the minute I walked in the door and was met by a lovely recept... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are a locally owned and operated respiratory home care company dedicated to helping you breathe easier and sleep well. Whether you need home oxygen therapy, treatment for sleep apnea or, if you are a patient or referring physician, our goal is to always provide you with outstanding professional, prompt and courteous service. InspiAIR is licensed by the Ontario Ministry of Health to provide home respiratory care under the Home Oxygen Program (HOP) and the Assistive Devices Program (ADP). Our main services are home oxygen therapy initiation and follow-up and PAP therapy initiation and follow-up. We also carry a variety of PAP therapy supplies and accessories from all major manufacturers. For referring physicians home oxygen assessments, overnight oximetry testing and PAP therapy download reports are available via referral and on request. At InspiAIR we believe that the need to be on oxygen doesn’t have to set limits on your lifestyle. We’ve set out to provide the best portable oxygen concentrators (POCs) on the market to give patients the confidence that they’ll have a 24/7 oxygen supply while at home or away. We use the latest technology available to deliver prescribed therapies however our best service is always provided live and in person. We are available 7 days a week. Call 1-866-626-8697 today to arrange a courtesy consultation to discuss your specific therapy needs.
Contact info
615 Davis Drive, L3Y 2R2, Newmarket, Canada
- 1-866-626-8697
- info@inspiair.ca
- inspiair.ca
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Krista was amazing !
Krista was amazing !! She explained everything so well, made me feel very comfortable and confident about using the APAP machine.
From the minute I walked in the door and was met by a lovely receptionist, my visit was great.
Thank you to both ladies for a wonderful experience at the Whitby location.
Cindy took her time to answer all my…
Cindy took her time to answer all my questions and help me decide the best options for me. Thank you!
My wife and I had an appointment with…
My wife and I had an appointment with Janice Plumadore. Janice was very patient and knowledgeable with all of our questions. We were extremely happy with our experience.
The people there fantastic very helpful
The people there fantastic very helpful
Very helpful and knowledgeable stuff
Very helpful and knowledgeable stuff. I highly recommend working with the folks at InspiAIR.
I have been a customer for 3 years
I have been a customer for 3 years. I have experienced the best customer service ever. Kim, Michelle, Sonna and Wendy are extremely knowledgeable and offer many different options. They are so easy to talk to and explain everything about their products and services. I know I can contact them with any questions and they are always eager to help. They truly care about my health and well-being. I highly recommend the Newmarket office. They are a huge part towards InspiAIR's success.
Gary Nakashima
Great service as usual.
Customer service at it's best!!
From the moment we entered... We were greeted warmly, sincerely with a big smile !
Nurse Cathy is superb, professional with a great sense of humor. She made me feel, much less anxious about wearing a masque. Encouraged me to ease into the new experience! Could not be happier!!!! A ++++ thank YOU all so very much!
The session was very informative and…
The session was very informative and she was great at explaining everything.
The staff was intent on getting my…
The staff was intent on getting my problem resolved in short order and did exactly that.
I am really glad that kingston has a Napanee location.
I am really glad that kingston has a napanee office which saved us a busy day. there was no pressure on getting a apap machine . Our (wife) and I had friendly ,knowledgable and caring RN Alecia G. that didnt just take over abut my sleep appnea but helped with my anexity about the facts that where bothering me and my issues . the machine is going to take time and i pray that i keep moving forward . thanks Peter S.
Went everything in full detail from the…
Went everything in full detail from the use of machine, cleaning it and operating it . Very easy instructions and of the payment process thank u so much
Excellent Service!
Staff (Kim) was extremely helpful and assisted me getting what I needed as well as looked into what information may be needed for my doctor.
We had excellent service
We had excellent service. She explained everything, answered all questions and concerns.
Happy
after lots of frustration from other suppliers in newmarket I walked into InspiAir on davis dr and had to wait a few minutes. A young lady approached and asked how can I help, I told her I needed a strap for my nasel mask. I got one and then she suggested I buy the complete mask it would be cheeper going through my insurance. She told me it should be changed twice a year because of bacteria build up even with washing. I have been having sinus problems and this was the cause.No other business had taking the time to tell me this.It was a great experince and made my day Thanks to Kim. God Bless (ps I will be a permanent customer With InspriAir ).
Accommodating and knowledgeable staff.
Friendly and very accommodating staff in Leslie location.
In-Home, Bedside Service.
I have been using your oxygen machine device for a year (both in home and the portable pack. Your service is absolutely great.
I am bed bound at the moment. I needed a new c-pap machine. They were able to fulfill my request for my prescription, and have the new machine and mask delivered and fitted at my bedside.
This was all accomplished within a few days.
I will be recommending I know needing oxygen/breathing equipment.
Instructions
Clear instructions on machine setup and good follow-ups available
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








