InspiAIR Inc.Reviews 

574
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their welcoming, friendly, and knowledgeable approach, making interactions pleasant and comfortable. Many people highlight the exceptional customer service, noting that employees are patient, caring, and take the time to explain everything in detail, ensuring a clear understanding of products and processes. The overall service is frequently described as excellent, with consumers appreciating the efficiency and ease of their experience, from setting up machines to receiving ongoing support. Reviewers are particularly impressed with the comprehensive product knowledge and the helpfulness in addressing concerns and providing suitable options, even assisting with government funding processes.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as friendly, knowledgeable, and... See more

Service

Customers had positive experiences with service, often describing it as excellent, friendly, and prompt.... See more

Product

Customers consistently note positive experiences with product, highlighting the ease of understanding and the... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and knowledge of the... See more

User experience

Clients share positive opinions on user experience, with many reviewers describing their visits as great and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Krista was amazing !! She explained everything so well, made me feel very comfortable and confident about using the APAP machine. From the minute I walked in the door and was met by a lovely recept... See more

Rated 5 out of 5 stars

I felt the explanation of the asap machine and my condition were calm, and expertly presented. The telling will be tonight of course when I try it out but I had no trouble setting up the machine thi... See more

Rated 5 out of 5 stars

Everything was great. A very warm welcome by Heather. Very friendly and relaxing atmosphere. Pricilla in InspiAIR on Ogilvie Road, Gloucester, was a perfect consultant with a very clear explanation, p... See more

Rated 5 out of 5 stars

The team at InspiAir Belleville is absolutely amazing! They showed nothing but kindess from the moment I entered the building. As someone who has been struggling to sleep for months, I have felt defea... See more


Company details

  1. Medical supply store

Written by the company

We are a locally owned and operated respiratory home care company dedicated to helping you breathe easier and sleep well. Whether you need home oxygen therapy, treatment for sleep apnea or, if you are a patient or referring physician, our goal is to always provide you with outstanding professional, prompt and courteous service. InspiAIR is licensed by the Ontario Ministry of Health to provide home respiratory care under the Home Oxygen Program (HOP) and the Assistive Devices Program (ADP). Our main services are home oxygen therapy initiation and follow-up and PAP therapy initiation and follow-up. We also carry a variety of PAP therapy supplies and accessories from all major manufacturers. For referring physicians home oxygen assessments, overnight oximetry testing and PAP therapy download reports are available via referral and on request. At InspiAIR we believe that the need to be on oxygen doesn’t have to set limits on your lifestyle. We’ve set out to provide the best portable oxygen concentrators (POCs) on the market to give patients the confidence that they’ll have a 24/7 oxygen supply while at home or away. We use the latest technology available to deliver prescribed therapies however our best service is always provided live and in person. We are available 7 days a week. Call 1-866-626-8697 today to arrange a courtesy consultation to discuss your specific therapy needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

574 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(574)

72 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff are so welcoming and…

The staff are so welcoming and friendly.
Tamara - Sharon & Jackie make the whole experience relaxed and comfortable.
They were able to answer all my questions with confidence and obviously know exactly the products and give you a choice with informed information to make the choice that you are comfortable with - no pressure.
I feel that I could contact them at any time for support with any concern I had & they would be there for me. This is the place to go for any c-pap support.
I can't believe the difference I feel since starting my c-pap device.

Kathy Donaldson

2 September 2025
Unprompted review
Rated 5 out of 5 stars

The team at InspiAir Belleville is…

The team at InspiAir Belleville is absolutely amazing! They showed nothing but kindess from the moment I entered the building. As someone who has been struggling to sleep for months, I have felt defeated. Prior to InspiAir I dealt with Medigas - they would not return phone calls, purposely would avoid me, and did not show kindness in times I was struggling. The difference between InspiAir and Medigas is night and day. Check them out if you are someone who needs sleep therapy, they are 10/10 people.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Tamara is a wonderful person do deal…

Tamara is a wonderful person do deal with she is very polite and courteous,I always leave very satisfied with all the help she gives me /I would reccomend Inspair to people they really look after you .Thankyou
Inspair and Tamara.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Everything was great

Everything was great. A very warm welcome by Heather. Very friendly and relaxing atmosphere. Pricilla in InspiAIR on Ogilvie Road, Gloucester, was a perfect consultant with a very clear explanation, patiently, no rush, kind, caring person. Thank you 🙏

22 October 2025
Unprompted review
Rated 5 out of 5 stars

My first CPAP machine.

When I needed a C PAP machine InspiAIR helped me through the process of obtaining Government funding. They had all necessary paperwork completed and ready for my signature. They spent time explaining the features and operating features of the CPAP unit until I was comfortable using it myself. I would recommend InspiAIR to anyone needing a CPAP machine.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Great care!

The staff were very friendly, knowledgeable and welcoming. Stephanie thoroughly explained all my choices and options. She took to the time to make sure I understood my new machine and the purchase process. Overall great experience.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Wendy

The support worker, Wendy, was extremely knowledgeable. She explained in depth, answered all questions, completed set up and expressed available for future inquiries. She made me feel supported and ready to begin treatment!

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Knowledge and Kindness

My experience has been amazing. Both Cathy and Jade are kind and deal right away with any problems. They have an extensive knowledge base and are always there to help. They are the best place to go if you have a c pap machine. I recently had dental surgery and had a molar removed which is making it difficult to wear the c pap mask they have adjusted the EPR a few times to help me. They are always kind!

26 September 2025
Unprompted review
Rated 5 out of 5 stars

So Glad I chose InspiAIR…

Finding out you have sleep apnea and then starting a Cpap can be intimidating. You know you have to make it work for your health and future. It IS possible to be successful with this therapy but the key is to get the support you need every step of the way.
I was connected with Alecia and I am so grateful. She provided knowledgable, patient and friendly advice whenever I needed help, answering emails promptly, offering advice and making tweaks on equipment settings. Its difficult to get it right the first time you use the machine. There are adjustments that need to be made along the way and when you find the right settings you can be comfortable and make your therapy a success! All it takes is a support person who really is available when you need them and that is certainly what I got with Alecia.
Go with InspiAir and get the confidence you need to be successful by getting the support you need.
Thanks so much Alecia!

11 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look