InspiAIR Inc.Reviews 

574
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their welcoming, friendly, and knowledgeable approach, making interactions pleasant and comfortable. Many people highlight the exceptional customer service, noting that employees are patient, caring, and take the time to explain everything in detail, ensuring a clear understanding of products and processes. The overall service is frequently described as excellent, with consumers appreciating the efficiency and ease of their experience, from setting up machines to receiving ongoing support. Reviewers are particularly impressed with the comprehensive product knowledge and the helpfulness in addressing concerns and providing suitable options, even assisting with government funding processes.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as friendly, knowledgeable, and... See more

Service

Customers had positive experiences with service, often describing it as excellent, friendly, and prompt.... See more

Product

Customers consistently note positive experiences with product, highlighting the ease of understanding and the... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and knowledge of the... See more

User experience

Clients share positive opinions on user experience, with many reviewers describing their visits as great and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Krista was amazing !! She explained everything so well, made me feel very comfortable and confident about using the APAP machine. From the minute I walked in the door and was met by a lovely recept... See more

Rated 5 out of 5 stars

I felt the explanation of the asap machine and my condition were calm, and expertly presented. The telling will be tonight of course when I try it out but I had no trouble setting up the machine thi... See more

Rated 5 out of 5 stars

Everything was great. A very warm welcome by Heather. Very friendly and relaxing atmosphere. Pricilla in InspiAIR on Ogilvie Road, Gloucester, was a perfect consultant with a very clear explanation, p... See more

Rated 5 out of 5 stars

The team at InspiAir Belleville is absolutely amazing! They showed nothing but kindess from the moment I entered the building. As someone who has been struggling to sleep for months, I have felt defea... See more


Company details

  1. Medical supply store

Written by the company

We are a locally owned and operated respiratory home care company dedicated to helping you breathe easier and sleep well. Whether you need home oxygen therapy, treatment for sleep apnea or, if you are a patient or referring physician, our goal is to always provide you with outstanding professional, prompt and courteous service. InspiAIR is licensed by the Ontario Ministry of Health to provide home respiratory care under the Home Oxygen Program (HOP) and the Assistive Devices Program (ADP). Our main services are home oxygen therapy initiation and follow-up and PAP therapy initiation and follow-up. We also carry a variety of PAP therapy supplies and accessories from all major manufacturers. For referring physicians home oxygen assessments, overnight oximetry testing and PAP therapy download reports are available via referral and on request. At InspiAIR we believe that the need to be on oxygen doesn’t have to set limits on your lifestyle. We’ve set out to provide the best portable oxygen concentrators (POCs) on the market to give patients the confidence that they’ll have a 24/7 oxygen supply while at home or away. We use the latest technology available to deliver prescribed therapies however our best service is always provided live and in person. We are available 7 days a week. Call 1-866-626-8697 today to arrange a courtesy consultation to discuss your specific therapy needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

574 reviews

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1-star

No recent history of asking for reviews

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5.0

All reviews

(574)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

my experience

Renee is the my therapist. She is always helpful and approachable. She deals with my problems professionally and with good attitude.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Learning the ropes!

I felt the explanation of the asap machine and my condition were calm, and expertly presented. The telling will be tonight of course when I try it out but I had no trouble setting up the machine this afternoon
. Only hard bit was opening the distilled water bottle from Loblaws.
.Alicia could not have been better in her delivery.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

New to the city & new to InspiAir

New to the city & new to InspiAir.
Talk about sticking in your thumb & pulling out a plumb!! We chose this business blind.
The Ladies were professional & patient.
The product selection was great & explained honestly by dealing with the pros & cons of the different types.
I highly recommend them. By the way, they were very friendly too but that was just the icing.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly

Very friendly, informative and helped me very quickly. Received everything I needed and instructions were clear. I attended Kingston but was referred to Napanee location due to being able to get seen sooner. Very much appreciated!

7 August 2025
Unprompted review
Rated 5 out of 5 stars

I had fabulous service !

I had great service and I was a little shy about trying different kinds of masks. There was no pressure Also I forget her name but she checked immediately to see if I could use a magnetic mask. I had no idea I couldn’t use one. I did choose a different mask and I am looking forward to using this.
Also I bought the travel c pap machine and I was away for 3 weeks and it was fabulous. I did what they suggested and tried it for a few days at home. What a great convenience to have such a small compact machine to move around to several places.
I have been with this company for several years and I would never go to another agency. If you have a problem they will try to figure out what they can do for you. You are important to this company.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful CPAP care.

I wanted to share my wonderful experience with the professionals of the InspiAir office on Greenbank Rd. Their exceptional flexibility in accommodating me was truly outstanding. I very much appreciated their dedication and professionalism in helping me select the right CPAP equipment and explaining how to use it. The equipment has already made a positive impact on my sleep quality. I look forward to returning for all my future CPAP needs. I highly recommend InspiAir to anyone in need of CPAP equipment. Thank you so much for your help.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Professional,Caring Staff

I was pleased to find those who work at InspirAir are healthcare professionals. This is important to me when it comes to my health. I felt supported by our nurse who provided a thorough and in-depth discussion. The amount of info seems daunting at the time but once you get home and start using the equipment and the app it makes sense. I found it very helpful to remember what the nurse said to me, “Don’t over think it.”

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Very welcoming and knowledgeable and the visit was comforting as we face this new addition to our senior years.
The instruction was clear and each step was fully explained and demonstrated. The session was not rushed with assurance to call whenever the need arose.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

exellent and helpful

exellent and helpful, as first time user pressure machine, I had some fear how to use to it, but after how they introduce and explaine by details it was ease way to use it and I am so satisfied, I feel lucky and thaks for every details you showme to make it smooth and plesure.

7 July 2025
Unprompted review

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