Couldn't ask for a better service or product, all the team are really helpful and have been so quick to help with any issues, they really do go above and beyond. We have been a customer for around 5... See more
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We've now installed Inspire Automation thermostats in our two main halls connected to our Hallmaster Booking System. This means that we don't have to worry about forgetting to heat the rooms for... See more
Great product, but one of my units failed after 4 years and cost me the price of a new unit plus 2 x callouts and a heating system that became non-functional. I'm not blaming the company as th... See more
Company replied
We have a holiday let on the Yorkshire coast and fitted our thermostat a couple of years ago. It is very easy to monitor and set from our own home via a PC and allows us to switch to cooler settings w... See more
Company replied
Company details
- #97 of 119 best companies in Heating service
Written by the company
Inspire Home automation develop a range of Smart Thermostats for various markets such as Private homes, Landlords and Holiday lets / Village Halls. We believe you should be able to keep your home comfortable, without wasting energy. Smart technology has a big role to play in reducing wasted energy. And finally we are proud of our use of British Manufacturing! Inspire Home Automation’s latest generation of stylish Smart Thermostats definitely look the part and put you in control. Offering smart, money saving features, which can be customised by the user, we can offer a system that works for everyone. We are very proud to support the British economy. Our products are designed at our head office in Ferndown, Dorset. How this benefits you - real people - like you and me - Made in Britain means something very important indeed: Ethical production, fair wages and decent working conditions Taking responsibility for the environmental impact of our own consumption Pride of ownership and pride in British capabilities The dignity of self reliance Inspire Home Automation, founded in 2012, is now run by 2 directors. Matthew Smith is our Software Engineer and specialises his responsibility for Website, Phone Apps, and Servers. Gavin Smith is our Electronics Engineer and has developed the circuits and embedded software on the Thermostats
Contact info
G3A, 6 Whittle Road, BH21 7RU, Wimborne, United Kingdom
- 01202 798390
- helpdesk@inspirehomeautomation.co.uk
- inspirehomeautomation.co.uk
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Replied to 100% of negative reviews
Typically replies within 1 month
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Great job by Jessica
Great job by Jessica sorting out our account access after one of our employees left us. Patient, thorough but at the same time sensible and pragmatic!
We are loving the transparency the…
We are loving the transparency the thermostat has brought. We can set programs remotely based on guests habits and whilst guest only has access to boost for one hour. Hoping to see drop in our gas bills.
Topnotch Thermostat and Excellent…
Topnotch Thermostat and Excellent Assistance. Highly recommended for HMOs.
Great Support
In the last few months, I have had to ask for support about different issues with some of inspire receivers we have installed because the original engineer has creased trading. The support I have received via chat and on call back by Mathew, Amy and Jessica has been amazing.
Inspire were very thorough at helping…
Inspire were very thorough at helping us understand their products. We had a complicated delivery and the sales staff supported the situation. They were extremely helpful and patient. Thank you.
Such helpful staff
I needed to try and fine a solution to our heating across the 7 houses our charity PCC run.
I was so impressed with the Inspire landlord thermostats. The staff from inspire were incredibly helpful in getting me to understand what product we needed. They also came to our rescue when we gave the wrong delivery address ensuring a 15hr turn around!!! Very grateful to you all👍👍👍
Excellent product
Excellent product, great service at point of purchase and thereafter! Have these thermostats in all of my holiday lets and they’ve never let me down.
If you want to stop waste in your rental property read on
My recent experience was a slight problem with my system promptly and expertly resolved in double quick time. The system was simple to install and set up, and the big bonus? A refund of over £800 from my energy provider in less than one year, in a holiday let property this system in my opinion is not just desirable, it is essential.
Amy has been great today helping me…
Amy has been great today helping me sort out a technical hitch with our internet and the thermostat. She was so patient with me. Thanks Amy. I love the control over the heating system. Wish we had put them in ages ago. They are making sure our properties are warm but not too warm.
Great help desk support to help get the…
Great help desk support to help get the system set up. Thanks.
Great products and a great service.
Customer service is very good.
The product so far is great
The product so far is great. It was easy to install and set up. I'm a bit of a "technophobe" so was concerned about how to use all the settings...but the on-line chat was very responsive ...and the 10 min call from technical support was very useful, they were very patient with me ! It was really quite simple....I need'nt of worried. Its our first Airbnb property ..we plan to develop more so will definately install more as we go along.
Fitted 3 love them bought another 6
Easy to purchase with fast delivery
Easy to install
Easily get your money back in savings
Easy to control and monitor
Good product let down by customer service
The product is good and seems to be working as it’s supposed to. My big problem was with the customer service prior to purchase. Extremely difficult to contact and never got back to me when they said they would. Took over 2 weeks to sort out. Very complicated system to get to speak to someone who actually knew about the various products on offer to enable me to order the right one and I had the electrician booked to come well in advance while the property was empty, so time critical. Almost gave up. I am dreading something going wrong with it and having to go through the customer service ordeal again, so 🤞they get more staff.
Great Service from Georgia and the team
Good and bad
The product is excellent. The customer service is the opposite. Trying to get any response is almost impossible.

Reply from Inspire Home Automation
An excellent product
An excellent product. An easy fit as a replacement for the older, now discontinued model

Reply from Inspire Home Automation
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