Always great experience with Instabox…especially this last time. They put my package at a reasonable height for pickup. The previous time my package was put in one of the highest lockers and I had to... See more
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On time, fast and professional. Very satisfied. Living in the village now where squirrel supposed to bring mail. So this is luxury. 5 Stars from me always. All the best
You could be more specific or add a map to the box. There are 4 or 5 in the City2. I did spend 30 minutes running around just to get the message "Your package is in the other box" until I finally got... See more
Easy across with PIN code but could be outside like the other boxes so we could have access 24h
Company details
Written by the company
Instabox grundades i Sverige år 2015 och erbjuder blixtsnabba och okomplicerade leveranser där vi använder förnybar diesel och el, från några av de mest populära e-handlarna i Europa. Om du har frågor om en leverans, då kan du ringa till oss på 010-206 90 01 eller skicka ett sms till 71020, så kommer en av våra kollegor att hjälpa dig.
Contact info
Hälsingegatan 40, 113 43, Stockholm, Sweden
- 010-206 90 01
- info@instabox.se
- instabox.io
4.7
Excellent
183K reviews
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Quick easy and close by
8 May 2026
It worked well
8 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I was referred to another level - when same level existed
I was referred to a service box downstairs (I am 90 years old) - but there was one just close on the same level ?
8 May 2026
Reply from Instabox
Vi beklagar verkligen att du som 90-åring tvingades gå nerför trappor trots att samma service fanns tillgänglig på samma plan.
Nästa gång du gör en beställning ring in till oss på kundservice 010-206 90 01 så hjälper vi dig att hitta ett skåp som är tillgängligt på samma plan, så du slipper ta trapporna ner. Mvh Instabox
Rapid delivery
8 May 2026
Easy and fast
8 May 2026
You can take the parcel at your own…
You can take the parcel at your own convenience time. The mistake of giving the parcel to wrong person is minimal.
8 May 2026
It was great
It was great. A little problem was that the pack was so little that it was hard to get it out from where it was placed in the back
8 May 2026
Easy peasy to get the parcel.
8 May 2026
Wery easy!!
8 May 2026
On time
On time, fast and professional. Very satisfied. Living in the village now where squirrel supposed to bring mail. So this is luxury. 5 Stars from me always. All the best
7 May 2026
To long waiting
7 May 2026
Reply from Instabox
Hi, thanks for your review! I see that we received your package at our terminal first on 5/5, then it was delivered on 7/5 - a rocket speed delivery we think! Get in touch if you have any questions or concerns. Kind Regards, Instabox
Very convenient and efficient
7 May 2026
My experience was absolutely fantastic
My experience was absolutely fantastic. So I will not hesitate to give you a five star review 😊😊🤝
7 May 2026
Easy fast available 24/7
7 May 2026
Superfast!
7 May 2026
Not happy this time as the shipment was…
Not happy this time as the shipment was delayed several times.
7 May 2026
Reply from Instabox
Hello, thank you for your review! We’re sorry to hear that you had a negative experience with us; that’s certainly not how it should be. We always strive to provide the most accurate delivery time estimates possible, but as these are just estimates, they can always change due to traffic delays, unforeseen events or the locker being full, for example. We hope that everything worked out in the end and that we’ll be able to make more deliveries to you in the future! Kind regards, Instabox
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