Instant Offices Reviews 549

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

We recently worked with Taylah Vetere to find a new office for our team. We had a specific brief - mainly we needed a CBD location so we could ensure our staff had access to transport & a specific b... See more

Rated 5 out of 5 stars

We use Instant Group globally and absolutely love the team! Over the past (many) years, we've used them for new lease options, renewals, market check-ins, hard negotiations, etc. for all our global lo... See more

Rated 5 out of 5 stars

Instant Office's service is absolut great. I've worked together with Chris Burtle and I truly believe I couldn't have done it without him. We needed spontaneous move our office after nearly 15 years a... See more

Rated 1 out of 5 stars

Horrible experience. I called and emailed multiple times...and got no responses other than an automated email and an answering service. The worst customer service I've experienced in a very long time.... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

Instant Offices can help you search and compare over 10,000 flexible offices worldwide to find your business the ideal workspace.

Instant Offices - The Flexible Workspace Specialist

Written by the company

We listen closely to your needs and search the whole market to find the perfect workspace for your business.
Our service and advice is free, impartial and comes with no obligation. We consult with our clients on the perfect property solution to support their business strategy, based on our market expertise.

Contact info

4.2

Great

TrustScore 4 out of 5

549 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Barbara @ Instant Offices - highly recommended

Barbara @ Instant Offices was attentive to the specific requirements we had for an office space and expediently delivered a number of relevant solutions.
She kept in touch throughout the process and was instrumental in us finding the perfect office space for the next stage of our growth,
Highly recommended

21 November 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Service - Made it much easiert for us

Instant Office's service is absolut great. I've worked together with Chris Burtle and I truly believe I couldn't have done it without him. We needed spontaneous move our office after nearly 15 years and during all the challenges we've faced - Chris took care of everything relating the new office. The communication and service was great even due to our quite unusual situation and delays. Many thanks again!

14 November 2022
Unprompted review
Rated 5 out of 5 stars

Fast

Fast, pleasant and easy to deal with. Found us a great property

27 October 2022
Unprompted review
Rated 5 out of 5 stars

I got in touch with Barbara Roberto…

I got in touch with Barbara Roberto from Instant office, the moment we talked she understood our needs and she was able to come back with a full list of what is relevant to our needs, she had arranged for viewings and followed up with all relevant parties, her search was just tailored and she was able to narrow it down until we got our office.

27 September 2022
Unprompted review
Rated 5 out of 5 stars

Found the process really simple

Found the process really simple. Unlike others we spoke to prior to Instant, Jamie had no problem with meeting us and showing us around the various office spaces that were available. A lot of providers only do virtual viewings, which is not ideal when choosing a new office space. All in all a great service

30 September 2022
Unprompted review
Rated 5 out of 5 stars

Instant Offices - Chris Burtle

We approached Instant Offices to support our business by helping us locate and secure an office in central Manchester. Chris Burtle was our assigned Account Manager, he was thorough in understanding our requirements and developed a comprehensive viewing schedule of different serviced office spaces around the city, again being very considerate to our needs. We found the perfect office with Landmark and have since secured the space. I could not recommend Chris enough to anyone looking to secure office space!

3 October 2022
Unprompted review
Rated 5 out of 5 stars

Chris Burtle was amazing from start to…

Chris Burtle was amazing from start to finish.

Always in contact when needed and found me exactly what I was looking for.

Chris is a credit to your team and will definitely return to him if required in the future

24 August 2022
Unprompted review
Rated 5 out of 5 stars

Many thanks to both Barbara and Scott…

Many thanks to both Barbara and Scott for handling our search for an Office. It was all very simple and both were available when needed to accommodate our needs and questions. A as a result we found a perfect office for our needs at present.

19 August 2022
Unprompted review
Rated 1 out of 5 stars

Game my details out without my consent

I looked through their site and found a good match for me. I filled in the form to request that office to contact me. I didn't get a reply from them, instead had multiple different offices contact me. All of these I had seen on the Instant Offices website so knew they weren't viable.

Just an excuse for data mining.

18 August 2022
Unprompted review
Instant Offices logo

Reply from Instant Offices

Hi SN,

Instant Offices is part of a family of brands. We work across the different sites to provide broad coverage and the best service for those seeking spaces. We apologise for any confusion and hope this provides more clarity to your experience.

If you'd like to discuss anything further, please email us at trustpilot@instantoffices.com.

Thank you,
The Instant Offices Team

Rated 5 out of 5 stars

Very helpful

Very helpful. Barbara went out of her way to book our visits and follow up

Couldnt ask for a better service

10 August 2022
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience. I called and emailed multiple times...and got no responses other than an automated email and an answering service. The worst customer service I've experienced in a very long time. Tried another company and signed a lease w/in 24 hours. Try other companies before signing anything with this place. Not even sure they're a legit company and not some kind of scam.

9 August 2022
Unprompted review
Instant Offices logo

Reply from Instant Offices

Hi Teresa,

We aim to get office requirements to advisors as quickly as possible and sometimes this means we send your requirement direct to the office operator.

In this instance they have not made contact with you, but we accept this is our responsibility as you made the enquiry with us.

We are investigating this in order to improve our service and we are sorry that we have let you down in this instance.

Please do send us an email at trustpilot@instantoffices.com if you'd like to discuss this further.

Thank you,
The Instant Offices Team

Rated 5 out of 5 stars

Georgie was superb from start to finish…

Georgie was superb from start to finish of assisting us in securing our new office. Georgie called and spent a good hour or so understanding our drivers and growth plans. Within an hour so she had a shortlist of 3 relevant offices and we had viewings done within a week.
We secured our new office and had contracts signed within 14 days.

20 July 2022
Unprompted review

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