Instasmile Reviews 7,655

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its quality and perfect fit, noting that it effectively restores their smile and confidence. Many people highlight the excellent customer service, describing the team as helpful, understanding, and communicative throughout the process. The overall user experience is frequently described as seamless, easy, and efficient, with quick delivery and simple steps from start to finish. However, some customers reported issues with the product's durability, mentioning that their sets broke in the same place multiple times. A few other people also felt that the product appeared bulky or fake, and some experienced difficulties with the fitting, leading to discomfort or an inability to wear them.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the quality and... See more

Quality

Consumers generally express satisfaction with the quality of the product. Many reviewers are impressed by the... See more

Service

Reviewers mention positive feedback about service. Many customers praise the speedy and efficient service,... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

User experience

Customers consistently note positive experiences with user experience, often highlighting the ease and... See more

Based on these reviews

Rated 4 out of 5 stars

Although I had some difficulties with getting my molds done, (and customer service was extremely patient with me when clarifying everything i may have asked.) I thoroughly enjoyed the simplicity of th... See more

Company replied

Rated 4 out of 5 stars

My smile came back with a few rough edges and going up into my gums toi far on a few teeth but other than that they are perfect bright white just like I wanted I love them and they dont hurt the clip... See more

Company replied

Rated 4 out of 5 stars

Fantastic service. I've very bad ground down front teeth so took me while to get hang of moulds. However customer service was fantastic at guiding me through. I gave 4 star instead if 5 as I do fee... See more

Company replied

Rated 5 out of 5 stars

Years of smoking left my teeth discoloured and I felt people judged me. Instasmile’s team responded to my worried email within minutes and offered a video consultation. They were so understanding abou... See more

Company replied


Company details

  1. Dental Laboratory
  2. Beauty product supplier
  3. Cosmetic Products Manufacturer
  4. Health and beauty shop
  5. Wellness centre

About Instasmile

Written by the company

instasmile is proud to be a market leader in smile transformations, offering both clip-on veneers and clear aligners.

Our product range provides an affordable, non-invasive solution to many dental concerns. Instasmile Clip-On Veneers are trusted by dentists in the USA and UK, crafted using only FDA-approved materials. They’ve also been scientifically tested by a leading university for durability and stain resistance. Our new dental material means all of our products are now much more longer lasting.

For those looking to straighten their smile, Instasmile Aligners offer a discreet, comfortable, and effective way to achieve beautifully aligned teeth—without the need for in-office visits.

All orders include our patented reusable at-home impression system, making the process simple and convenient. No need to buy extra materials you can simply re-mould the material taking all the stress of the impression away.

Our dedicated team of smile consultants, based in both the US and UK, is here to support you every step of the way.

We also offer flexible payment options, allowing you to spread the cost with no hidden fees—shipping and taxes are included.

We look forward to helping you transform your smile and boost your confidence in just a matter of weeks!

Your instasmile Team

MARKET LEADERS in clip-on veneers

Written by the company

We believe everyone should have the confidence to smile.
instasmile offers both clip-on veneers and clear aligners, providing affordable and convenient solutions for a confident smile. Our patented clip-on veneers are ideal for missing, chipped, crooked, or discolored teeth—offering a modern alternative to dentures and expensive dental treatments. Plus, you can even eat and drink while wearing them! For those looking to straighten their teeth, our clear aligners provide a discreet and effective way to achieve a beautifully aligned smile without the need for in-office visits.

Instasmiles' Satisfaction Guarantee

Your satisfaction is important to us

Your satisfaction is important to us
We know investing in your smile can be a little daunting. As the market leader with over 10 years experience and a patented design, you are guaranteed a quality product from us.

All instasmile clip-on veneers are tested by a leading university for maximum stain resistance and durability, and we're also recommended by a leading cosmetic dentist.

We are not to be confused with some of the one size fits all products out there. All instasmile products are truly custom-made to your unique dental profile.

Contact info

4.1

Great

TrustScore 4 out of 5

8K reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Ordered from instasmile over 2 months…

Ordered from instasmile over 2 months ago, paid for express production, and they don't mention that they source the product from some where else so I'm thinking they make the teeth there and ship them back to me, but no, they send you impressions, receive the impressions, ship them elsewhere and have to wait for them to ship it back. they are telling me the teeth were made in the 15 day time frame even though they haven't even gotten the teeth shipped back to them. I ordered the teeth because I'm going out of the country tomorrow and I can't believe I have to go see my family with no front tooth. this is the most embarrassing thing that could have happened to me. they won't give me my money back either..

1 April 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Hi Chris
We're really sorry for the delay - the shipment from the manufacturer experienced severe delays (DHL), added to this we had the state holiday - but we have them ready to ship today and will provide your tracking information shortly.
We appreciate your patience.
The instasmile Team

Rated 5 out of 5 stars

Excellent Company & Product

Great bunch of people & nothing is to much for them if you require help. The product itself is amazing & I’ve just ordered another set as back up just incase ! 11/10

1 April 2026
Unprompted review
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Reply from Instasmile

Hi Ian,
Thank you so much for the amazing feedback! We’re really glad you’ve had a great experience with both our team and the product. It means a lot that you’ve come back for another set—your support is truly appreciated!
Kind Regards
David
Instasmile

Rated 5 out of 5 stars

Forgot they were on

wore my veneres properly for the 1st time at the weekend. Fitted really well, and went on smoothly. Soon forgot i had them on and enjoyed the night. Fitted so well, no movement at all. highly recommended

31 March 2026
Unprompted review
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Reply from Instasmile

Hi Mark,
“Thank you so much for your great feedback! We’re delighted to hear your Veneres fitted perfectly and stayed comfortable all night. It’s exactly the experience we aim for—thanks for recommending us!”
Kind Regards
David
Instasmile

Rated 5 out of 5 stars

Great service from start to finish.

Great service from start to finish.
The team supported me throughout and I’m so happy with my new smile.
It’s given me more confidence and my friends say they haven’t seen me smile so much in ages 😁

6 September 2025
Unprompted review
Rated 1 out of 5 stars

Told it was suitable, then refused a refund

I had a really disappointing experience with Instasmile.

Before purchasing, I contacted them to confirm whether their product would be suitable for my needs. Based on their response, I went ahead with the order.
After payment, they then confirmed in writing that the product would not actually achieve what I needed.

I immediately asked to cancel my order at this point, but they refused to help despite knowing the product would not be suitable.

The only item I received was an impression kit (listed as £0.00), and no actual product was ever made or delivered.
Despite this, the seller informed PayPal that the item had been delivered, which was misleading as I had not received the actual product I paid for.

I then had to go through a PayPal dispute to try and get my money back, and was even asked to return the impression kit (which was not the paid product) in order to receive a refund.

The whole process was unnecessarily stressful, confusing, and time-consuming.

I would advise others to be cautious, as even after confirming suitability in advance, the outcome did not match what was discussed.

1 April 2026
Unprompted review
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Reply from Instasmile

Hi Amy
We're sorry you're unhappy with your experience - all orders have a cooling off period where a refund can be given if you decide its not for you - its not necessary to raise a dispute at all. I cannot locate your order, and you did not provide more information when we asked so I cannot comment any more specifically.
The instasmile Team

Rated 5 out of 5 stars

I think they have made a big difference…

I think they have made a big difference to my confidence on being able to smile again without a big gap in my front teeth. They are comfortable to be worn all day without causing any discomfort. Thank you for restoring my smile.

1 April 2026
Unprompted review
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Reply from Instasmile

Thank you for sharing this. We’re really glad to hear your Instasmile has made such a positive difference to your confidence and that you’re comfortable wearing them throughout the day.

It means a lot to know you’re smiling again with confidence.

Rated 1 out of 5 stars

Bite on rears only, now binned.

Unfortunately, cannot eat with them, as bite is on rear of them only. The solution a video, showing details that means opening both sides of mouth, using 2 fingers, showing different details.. Unfortunately, living alone, no neighbours within several miles, nearest family 600 miles away, I cannot open mouth fully, as need both hands to open mouth, and another hand to take video, impossible for an 95 year oldI was going to get bottom set as well, but bite would be even further apart.I imagine veneers that just clip on the front would work fine, not veneers that clip over back and front of teeth. for me, the solution would be be to look for veneers, that clip on front of teeth only. THEIR SUGGESTION?. Stand phone in front of me, use both hands to take video. Sensible suggestion. Tried for over an hour, have now given up, and thrown them in the bin. If you have any doubt, do not buy.

1 April 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Hi Arthur,

We have requested some information, images, and a short video so we can assess your product and check for any fit issues. This is the only way we can properly investigate.

We’ve suggested using a reverse camera on your mobile phone to make this easier to do independently, and we hope to receive the materials from you soon.

The Instasmile Team

Rated 5 out of 5 stars

Fantastic pleased with my new smile and…

Fantastic pleased with my new smile and the staff are brilliant

27 March 2026
Unprompted review
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Reply from Instasmile

Hi Dale,
"Thank you so much for your kind words! We’re thrilled you’re happy with your new smile and that our team made your experience brilliant."
Kind Regards
David
Instasmile

Rated 5 out of 5 stars

Great Option when your Crown Dr Fails…

Great Option when your Crown Dr Fails and Crown Cracks ...this was a great option to do ...Fits great looks great and I love it. . . For Temporary fix ...its been great. Thank you

31 March 2026
Unprompted review
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Reply from Instasmile

Hi TC,
Thank you so much for your feedback! We’re really glad to hear that Instasmile has been a great temporary solution for you and that you’re happy with the fit and appearance. It’s wonderful to know it’s helped in a difficult situation — we truly appreciate you sharing your experience. 😊
Kind Regards
David
Instasmile

Rated 5 out of 5 stars

Such a fantastic experience

Such a fantastic experience. A top service with regular updates on order progress with very supportive staff and great assistance with doing the impressions. They handled any concerns promptly and efficiently. Very happy customer.

31 March 2026
Unprompted review
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Reply from Instasmile

Hi Helen,
Thank you for your wonderful feedback! We’re so pleased to hear you had such a fantastic experience and felt supported throughout the whole process. It’s great to know our team kept you well informed and helped make everything as smooth as possible. We truly appreciate your kind words and are delighted you’re a happy customer! 😊
Kind Regards
David
Instasmile

Rated 5 out of 5 stars

Great product and service

Having had crowns for nearly 50 years wear and tear had left me with gaps and a very poorly fitting fakse teeth plate.

Before investing in turkey teeth i thought lete try instasmile clip ons and see. Im amazed. Yes they take time to get used too but they are amazing.

Okay i still have the mess underneath but there not painfull and instasmile have given me back alot of my self confidence that id started to lose.

Even if i do go for turkey teeth in a years time . This is a good investment

23 March 2026
Unprompted review
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Reply from Instasmile

Hi Tim,
Thank you so much for sharing your experience with us. We’re truly delighted to hear how much your Instasmile has helped restore your confidence — that means everything to us. It’s great to know you found them comfortable and worthwhile, even as you consider future options. We really appreciate your honest and thoughtful feedback, and we’re so glad we could be part of your journey to feeling like yourself again. 😊
Kind Regards
David
Instasmile

Rated 5 out of 5 stars

From start to finish..

From start to finish, Instasmile has a great support, staff, and good results. Nothing bad to say!

24 March 2026
Unprompted review
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Reply from Instasmile

Hi Cameron,
Thank you so much for your kind words! We’re delighted to hear that you had a great experience from start to finish and that you’re happy with both our team and your results. Your feedback means a lot to us! 😊
Kind Regards
David
Instasmile

Rated 5 out of 5 stars

Really really happy with my instasmile

Really really happy with my instasmile. The process was painless. My only slight regret is that I went for the natural white. Because I thought Hollywood white would be too white. And in fact turns out even the natural white is abit too out there. So I should have gone with ivory instead. But all in all AMAZING!!!!!

24 March 2026
Unprompted review
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Reply from Instasmile

Hi Kevin,
Thank you so much for your amazing feedback! We’re thrilled to hear you found the process painless and that you’re loving your Instasmile. We really appreciate your honest thoughts on the shade too — it’s great insight for others choosing their perfect smile. If you ever need any advice or support, we’re always here to help. 😊
Kind Regards
David
Instasmile

Rated 1 out of 5 stars

DO NOT ORDER FROM HERE !!!!

DO NOT ORDER FROM HERE !! I PAID £75 EXTRA TO HAVE MY VENEERS SHIPPED WITHIN 15 DAYS AS I HAD AN IMPORTANT OCCASION I NEEDED THEM FOR THEY ARE NOW 6 DAYS LATE! I HAVE HEARD NOTHING WHEN I CALLED I WAS TOLD IT WAS DUE TO THE WAR ??!! WHY I HADN’T RECEIVED THEM WHAT A LOAD OF RUBBISH! NEARLY £500 DOWN THE DRAIN I WANT A FULL REFUND IMMEDIATELY! SCAMMERS!!!

31 March 2026
Unprompted review
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Reply from Instasmile

Hi,

We're sorry to hear that your order was delayed. While we completed manufacturing on time, some couriers are currently experiencing shipping delays which are unfortunately outside of our control. The recent Easter weekend has also contributed to slower transit times.

Your product was ready to ship today; however, we were informed that a chargeback had been raised with your bank. As a result, the shipment has now been cancelled. We will continue to work with the bank to resolve this matter in line with the standard chargeback process.

We understand that delays can be frustrating and we're sorry you opted for the chargeback route.

The instasmile Team

Rated 5 out of 5 stars

Spare Uppers

I ordered a spare set of uppers. Easy process. Updated via email every step of the way. Great quality and perfect fit.

30 March 2026
Unprompted review
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Reply from Instasmile

Thank you for your feedback. We’re glad to hear the process was easy and that you were kept updated throughout. It’s great to know your spare set fits perfectly and meets your expectations.

Rated 5 out of 5 stars

I’m on my 4th set of uppers over 6…

I’m on my 4th set of uppers over 6 years, daily drivers!! Top notch service and top notch quality!! Now I have a new set of uppers and lowers, fit is perfect everytime!! I’m not sure what I would have done without these!!

23 March 2026
Unprompted review
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Reply from Instasmile

Hi Jeremy
Thank you so much for your amazing review! It’s incredible to hear that you’ve been with us for 6 years and that our trays continue to meet your needs perfectly. We’re thrilled that your new set of uppers and lowers fit so well and that our service has consistently been top-notch. Knowing we’ve made a difference in your daily life means the world to us!
The instasmile Team

Rated 5 out of 5 stars

Great company and experience

From start to finish i found the whole experience very easy, simple instructions to follow and delivery of my new smile was quicker than expected.
I love the new teeth I can now smile in photos.
Overall I highly recommend this company to people who are self conscious about their teeth

19 March 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Hi Grant

Thank you so much for your wonderful feedback! 😊 We’re really pleased to hear that you found the whole process easy to follow and that your new smile arrived quicker than expected.

It’s fantastic to know that you’re loving your new teeth and feel confident smiling in photos again — that’s exactly why we do what we do! Your recommendation means a lot to our team, and we’re so happy we could help you feel more confident in your smile.

Thank you for choosing us! 😁

Rated 5 out of 5 stars

Great product speedy service value for…

Great product speedy service value for money and now have a great smile

25 March 2026
Unprompted review
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Reply from Instasmile

Hi Sharon

We’re thrilled to hear that! It’s wonderful that you’re enjoying your new smile and found the service fast, valuable, and worth it

The instasmile Team

Rated 5 out of 5 stars

Seamlessly easy .

Seamlessly easy .

6 March 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Hi Patrick

We’re thrilled to hear that! It’s great to know your experience with Instasmile was seamlessly easy

The instasmile Team

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