Instawork Reviews 303

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 257 reviews, reviewers had a great experience with this company. Customers consistently praise the user-friendly experience and the overall service, finding the app easy to navigate and the onboarding process simple. Many appreciate the flexibility to choose their own schedules and jobs, the competitive pay rates, and the quick payment processing, often highlighting the "InstaPay" option for same-day earnings. However, some people were dissatisfied with the staff and payment processes. A few reviewers mentioned issues with getting paid on time or experiencing delays in payment. There were also occasional complaints about the app's infrastructure, leading to difficulties with clocking in or issues affecting account status.

What people talk about most

Staff

Users describe ambiguous interactions with staff. While many customers praise the professionalism,... See more

User experience

People report positive experiences with the user experience. Many reviewers find the app easy to use,... See more

Application

Reviewers highlight ambiguous aspects of the app. Many customers praise it as a great tool for finding... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers express dissatisfaction with delayed payments,... See more

Service

Reviewers mention positive feedback about service. Many customers find Instawork to be a reliable source of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far the experience has been good. There hasn’t been a ton of availability and it’s difficult to get a business to remember to rate you as a worker. It does hurt when businesses cancel shifts 24 hou... See more

Rated 4 out of 5 stars

Most jobs were seemless to complete. After doing this close to a year, I ponder on how funny it is that I’m being walked through employment like it was kindergarten, with less information than needed... See more

Rated 4 out of 5 stars

This app is pretty great as far as the jobs they find and pay rate on most but the one thing they did is a better support besides AI and having to wait 3 days on a very vague response to things. To so... See more

Rated 4 out of 5 stars

I’ve been with Instawork for about 3 yrs and it has changed quite a bit. Some positive changes are with the app, which has gotten more user friendly, for the most part. There are also quite a bit mor... See more


Company details

  1. Temp agency
  2. Recruiter
  3. Recruitment
  4. Software company

Written by the company

Instawork helps you find work that fits your schedule. We’re taking the pain out of finding flexible shifts, or full time positions. Set your own schedule and see exactly how much you’ll make before you even book a shift.


Contact info

3.9

Great

TrustScore 4 out of 5

303 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Dress code

Had a great time working with the team all good people, but dress code required needs to be adjusted business casual isn't for that environment. Jeans with no holes and shirts with no profanity. Would fit the best

26 March 2026
Unprompted review
Rated 3 out of 5 stars

EERIE

The location services demand wastes the battery. The location is incorrect in Franklin, MA, so we need to go to the parking lot to check in.
It’s eerie not speaking with real people. Also, I can’t select the number of days I’d like to work when it’s all 20 days or nothing. What if I can to 16 of them?

26 March 2026
Unprompted review
Rated 4 out of 5 stars

The location feature in the app is…

The location feature in the app is iffy. It malfunctioned for me on a 4 day assignment. This then caused me to be paid a week later than I would’ve because I had to wait for the partner’s approval.

Getting assistance from your CS terrible and typically frustrating. They close out tickets prematurely, causing multiple tickets to be submitted for a singular issue.

Working through the app is great. Dealing with the app and your infrastructure issues is terrible.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

“Absolutely amazing experience with AFR…

“Absolutely amazing experience with AFR Furniture Rental! From start to finish, everything was smooth, professional, and stress-free. The furniture arrived on time, was clean, stylish, and in excellent condition. The delivery team was fast, respectful, and handled everything perfectly. Customer service was outstanding and made the entire process easy with clear communication and great support. AFR truly exceeded my expectations, and I highly recommend them to anyone looking for quality furniture rental and top-tier service. Definitely a 5-star experience!”

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Instawork is great!

Instawork has shifts all around the area, what I really like is the verity of jobs if you didn't like the past job or would like to try something new you could just book a different job you don't have to commit to one job. Also if you really need cash you can chose instapay to get paid the same day. You get to meet different cool people, I totally recommend hope to see you on my next shift:)

19 March 2026
Unprompted review
Rated 5 out of 5 stars

It’s nice

It’s nice, the only thing, I have problems with the notifications, must of time I’m sleeping at night when I get them so to start 6 am not easy. Or only 3 hours before the shift starts.

18 March 2026
Unprompted review
Rated 3 out of 5 stars

I would give it 5 stars if there were…

I would give it 5 stars if there were more well paying shifts available . I have been a professional chef for the last 25 years of my life and find most of the work on here unchallenging. As far as the app and the company are concerned I think they do a fantastic job of managing a lot of people and am grateful for their continued hard work

19 March 2026
Unprompted review

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