Instinct Insurance & Risk Management Services Reviews 12

TrustScore 4.5 out of 5

4.4

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Company details

  1. Business insurance company
  2. Personal Insurance Company

Written by the company

Business Insurance & Risk Management Specialists Based in Staffordshire


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent service and prices

Over the years, Instinct have not only obtained premiums at better prices than I can find elsewhere, they've also overcome various obstacles and combined efficiency with helpfulness. They're quick to reply when needed and do a very thorough job at renewal time.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

You are in safe hands with Tom at Instinct Insurance

I first met Tom when he employed my company's services for his business and I was immediately impressed by his knowledge and attention to detail, he is also a really lovely, genuine person. So when I needed to arrange a business insurance policy there was no one else I would consider to support me. As I knew he would be, he was thorough and fully explained everything to me and he got me a great deal. I wouldn't hesitate to recommend Instinct Insurance for your business insurance requirements.

11 March 2024
Unprompted review
Instinct Insurance & Risk Management Services logo

Reply from Instinct Insurance & Risk Management Services

Always a pleasure working with you Em and thanks for the kind words/feedback!

Rated 5 out of 5 stars

Highly recommended!

Tom helped me with a lengthy complex insurance issue with our business and he was so professional, his communication was great and his focus on achieving the best outcome for us was exceptional. Highly recommended!

16 November 2022
Unprompted review
Instinct Insurance & Risk Management Services logo

Reply from Instinct Insurance & Risk Management Services

Thanks Morag - it was a pleasure helping & working with you and we really appreciate the feedback. Hopefully we can continue working together for years to come.

Rated 5 out of 5 stars

Tom was so helpful and quick to respond…

Tom was so helpful and quick to respond when I was looking for insurance. He's knowledgeable and transparent with his pricing. The cover he found me was cheaper than the quote I had previously received and gave me the option of paying in installments. I'm really happy with his service.

19 July 2022
Unprompted review
Instinct Insurance & Risk Management Services logo

Reply from Instinct Insurance & Risk Management Services

Thank you for the feedback, Vanessa. We wish you every success with your business.

Rated 5 out of 5 stars

I had the pleasure of dealing with Tom…

I had the pleasure of dealing with Tom regarding my insurance. He took the time to really get to know my business and it's insurance requirements, by bringing new information to my attention and sharing his in depth knowledge. My insurance requirements were complicated and he went out of his way to find the best product for my business. His professional and courteous manner makes his business stand out from the rest. I can't recommend Instinct Insurance highly enough.

21 March 2022
Unprompted review
Instinct Insurance & Risk Management Services logo

Reply from Instinct Insurance & Risk Management Services

Thank you Vivi - it was a pleasure helping you and we really appreciate the feedback.

Rated 5 out of 5 stars

Tom was recommended to me this year

Tom was recommended to me this year, to help with my business insurance renewal.
I found Tom very knowledgeable and extremely helpful, he took care of everything, and clearly explained anything I needed to know, nothing was too much trouble for him.

I would not hesitate in recommending Tom, for any insurance requirements.

Gary Baker
Office Machine Services

22 September 2021
Unprompted review
Instinct Insurance & Risk Management Services logo

Reply from Instinct Insurance & Risk Management Services

Thank you for taking the time and leaving us a review Gary - we really appreciate the feedback!

Rated 5 out of 5 stars

Top quality service by Tom at instinct

Had my insurance renewal looked at by Tom last month, he was very professional and timely with his responses. I was very impressed with his wealth of knowledge. He took the time to go through the intricate detail of the policy to understand my needs. Overall 5 star service and will definitely be doing my renewals through Tom in the future.

8 May 2021
Unprompted review
Instinct Insurance & Risk Management Services logo

Reply from Instinct Insurance & Risk Management Services

Thank you for taking the time and leaving us a review Jake - we really appreciate the feedback!

Rated 5 out of 5 stars

Very helpful

Tom helped me get the insurance cover I needed to start my business. He was very helpful and knowledgeable, he explained things thoroughly for me. I would recommend! Fantastic service!

6 May 2021
Unprompted review
Instinct Insurance & Risk Management Services logo

Reply from Instinct Insurance & Risk Management Services

Thank you for taking the time and leaving us a review Bec - we really appreciate the feedback and glad we were able to help you. Good luck with your business!

Rated 5 out of 5 stars

House insurance renewal

House insurance was due and the current provider came with a very expensive offer. I contacted Tom from Instinct Insurance and he helped me to sort an extremely competitive price for exactly the same cover. The whole process was easy to follow , quick, professional and thorough . Very impressed and pleased with my saving.

21 February 2021
Unprompted review
Instinct Insurance & Risk Management Services logo

Reply from Instinct Insurance & Risk Management Services

Thank you for taking the time and leaving us a review Nik - we really appreciate the feedback and glad we were able to help you.

Rated 5 out of 5 stars

Switched My Insurance

I called Tom at Instinct Insurance for a quote on my manufacturing business. I haven’t shopped around for years as it was convenient to stay where I was.

Tom undertook a thorough review of my business and came back to me with some competitive quotes within a few days, which has saved me over £300!

He also took the time to explain the various terms and conditions on the policy. Brilliant service and glad I decided to give them a go.

Glen

12 February 2021
Unprompted review
Instinct Insurance & Risk Management Services logo

Reply from Instinct Insurance & Risk Management Services

Thank you for taking the time and leaving us a review Glen - we really appreciate the feedback and glad we were able to help you.

Rated 5 out of 5 stars

Brilliant Service

I was left without insurance for my properties after my previous broker failed to send me my renewal papers. A friend recommended I gave Tom at Instinct a call. Brilliant service and I was back on cover within the hour and with a cheaper premium than last year!

Highly recommend Instinct if you’re looking for business insurance.

11 February 2021
Unprompted review
Instinct Insurance & Risk Management Services logo

Reply from Instinct Insurance & Risk Management Services

Thank you for taking the time and leaving us a review Christopher - we really appreciate the feedback and glad we were able to help you.

Rated 5 out of 5 stars

Very professional and thorough service.

Asked Tom at Instinct to look at a policy for me that I hadn't previously had. He explained what different covers were available and helped me make an well informed choice. The service was very professional and extremely thorough. Nothing was too much trouble, I'd highly recommend!

11 February 2021
Unprompted review
Instinct Insurance & Risk Management Services logo

Reply from Instinct Insurance & Risk Management Services

Thank you for taking the time and leaving us a review Mr Hawkins - we really appreciate the feedback and glad we were able to help you.

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