Always a fair price and easy to arrange cover. As we navigate maturing, occasionally a new medical problem presents. Insure and Go make it seamless to add these medical situations to any policy and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy straight forward application. Coverage good with great optional extras. Price very reasonable and insure older people without extra payment. Choose your excess is a great feature. Never made a... See more
Stress free experience with sensible step by step process and reasonable premiums. We feel the risk assessment they do for seniors is in line with today’s wellness & capabilities for older folks. Ot... See more
I like to feel as free and comfortable when I travel as when I'm home and riding my motorbike is one of those freedoms I enjoy. There are not that many motorbikers who travel the world and run in... See more
Company details
Written by the company
Award-winning travel insurance provider with over 2 million Aussie travellers covered so far. Quick Online Purchase — 3 Tiers Of Cover Available, Quick & Easy Online Claims Process, 24 hr Emergency Assistance. 3 Cover Levels Available. Cover up to Age of 100. Easy Claims Process!
Contact info
Level 9/35 Clarence Street, 2000, Sydney, Australia
- info@insureandgo.com.au
- insureandgo.com.au
4.6
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s travel insurance…You don’t know…
It’s travel insurance…You don’t know how good it is until you have to use it. Hopefully I never have to find out
20 April 2026
Price & User Friendly Website
19 April 2026
Took a last minute trip and booked…
Took a last minute trip and booked insurance last minute.
Simple and easy.
Can't comment on the claims process as I didn't use it. they have a 3 days minimum which was a bit annoying as my trip was 48 hours worth
18 April 2026
Travel Insurance search stops here
After searching many different Travel Insurance sites, I found Insure&Go to give the best value for money. It was all so easy to get a quote and subsequent purchase. I feel very comfortable with my choice.
18 April 2026
I always get insure through…
I always get insure through InsureandGo. Fast, efficient, and easy to purchase.
17 April 2026
Clear and simple insurance policy.
Easy website to navigate; a number of options. Clear about coverage. Good price, and again options for excess. My second policy, different trip. Recommended by a friend whose claim was paid without question.
17 April 2026
The call insurance operator was very…
The call insurance operator was very nice and helpful in all aspects of obtaining travel insurance.
What made it difficult was that the system your company uses appears to shut down or reset too quickly therefore the operator had to at least 3 times re enter information already given. She was very professional about it but it was frustrating and it could lead to customers not continuing the call. I maintained and finished but it’s something that should be looked at seriously.
Cheers
Derek O’Donnell
17 April 2026
You were quick and your responses timely
16 April 2026
So easy to deal with
I have had to amend my holiday plans twice and insure and Go have been so helpful. As easy as buying a new policy and within days i've had my original refund processed and in my account. So easy!
16 April 2026
travel insurance…
We have never had travel insurance before and the amount of providers was a bit overwhelming with a vast array of prices. Online form was fairly quick and easy to follow, and the cost was very reasonable
17 April 2026
Great customer service
Great customer service, competitive insurance premiums. Strealined claiming process. Claim approved in just 2 days.
15 April 2026
Good experience used multiple times
I’ve used Insure and Go for a number of trips, prices are good, had to claim once for a trip to the hospital, no issues, fast service and helped when needed. Highly recommended
15 April 2026
The site was very easy to use
The site was very easy to use and did not invade my privacy
15 April 2026
Was very easy to fill out on line & great value
Was very easy to fill out on line & prices where a lot cheaper than other Insurance companies .
8 April 2026
Easy to complete and reasonable price
15 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.