InsureLearnerDriver Reviews 3,846

TrustScore 4.5 out of 5

4.3

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Rated 2 out of 5 stars

The address system displays too short a list for one of our addresses so you can't enter it. I was trying to pay for my daughter to be insured but the payment process assumes the insuree is the one pa... See more

Rated 5 out of 5 stars

Seems pretty straightforward, cost effective way of getting my son more experience in driving. Never made a claim (yet - touch wood), do can't comment on s claims process. This my second time of using... See more

Rated 5 out of 5 stars

Purchased insurance for my son to drive my car as my insurance company wanted an arm and a leg to put him on my policy. A couple of problems.wouldnt accept the last 6 characters on his licence numb... See more

Rated 5 out of 5 stars

The process of setting up the learner driver insurance is simple and the pricing is competitive. The incremental cost of a longer insurance period is very low so you may as well go for weeks rather... See more

Company replied

Company details

  1. Insurance agency

Written by the company

Short Term & Annual Learner Driver Insurance on a borrowed car or your own. You can select your own policy period from 1 day up to a year. Online Quotes in 30 seconds.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4k reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Cheapest around

Cheapest around, simple to arrange

13 March 2024
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Reply from InsureLearnerDriver

Thank you for your kind words! We’re thrilled to hear that our services are the cheapest around and simple to arrange. Your feedback means a lot to us 😊

- InsureLearnerDriver Customer Support

Rated 4 out of 5 stars

Cheapest

Straight forward

2 March 2024
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Reply from InsureLearnerDriver

Thanks for taking the time to leave the positive feedback - we're glad you could find a good price for your insurance with us :)

- InsureLearnerDriver Customer Support

Rated 5 out of 5 stars

easy and quick

easy and quick experience

24 February 2024
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Reply from InsureLearnerDriver

Thanks for the feedback - we're glad you had a seamless and easy experience! :)

- InsureLearnerDriver Customer Support

Rated 4 out of 5 stars

Easy to use

Easy to use and helpful detail provided through the process.

7 February 2024
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Reply from InsureLearnerDriver

Thanks for the positive feedback!

- InsureLearnerDriver Customer Support

Rated 5 out of 5 stars

VERY GOOD PRICE

Quick and easy, and VERY REASONABLE PRICE

2 February 2024
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Reply from InsureLearnerDriver

Thanks so much for taking the time to leave the positive feedback! We're glad you had a good experience with us (and found a good price!)

- InsureLearnerDriver Customer Support

Rated 5 out of 5 stars

it was good

it was a greate one

29 January 2023
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Reply from InsureLearnerDriver

Thanks so much for the positive feedback! We're glad you had a great experience with us :)

- InsureLearnerDriver Customer Support

Rated 5 out of 5 stars

insurance

easy, quick, good service

29 January 2024
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Reply from InsureLearnerDriver

Thanks for the positive feedback Louise :)

- InsureLearnerDriver Customer Support

Rated 5 out of 5 stars
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Reply from InsureLearnerDriver

Thanks for the 5 star review - we're glad you had a simple and positive experience :)

- InsureLearnerDriver Customer Support

Rated 5 out of 5 stars

decent price and reasonably straight forward…

4decent price and reasonably straight forward application. Though I wish they offered more than 28 days like they used to. Or at least could save your details for next time.

27 January 2024
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Reply from InsureLearnerDriver

Thanks for taking the time to leave a review Tim - we appreciate the feedback and will take it on board :)

- InsureLearnerDriver Customer Support

Rated 5 out of 5 stars

I am very pleased with the service that…

I am very pleased with the service that I have recieved from the Learner Driver Insurance company. Thank you :)

17 January 2024
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Reply from InsureLearnerDriver

Thanks for taking the the time to leave a five star review Paul - we're glad you had a good experience :)

- InsureLearnerDriver Customer Support

Rated 5 out of 5 stars

easy

lot of things to answer but not too bad

14 January 2024
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Reply from InsureLearnerDriver

Thanks for your 5 star review Georgia - happy to be of service :)

- InsureLearnerDriver Customer Support

Rated 2 out of 5 stars

I could not enter my full middle names…

I could not enter my full middle names on the system.

6 January 2024
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Reply from InsureLearnerDriver

Hi Oliver,

Sorry to hear you had difficulty with the system.

The name & D.O.B validate against the licence number entered, as the first part of the licence number is the surname, the numbers are the date of birth then the characters immediately after that are the forename/middle name.

Initially you missed out your middle name so the licence could not be validated.

Once you entered your middle name the system was able to validate the details, enabling you to purchase the policy.

Hopefully this clears things up! Don't hesitate to reach out if you have any further questions.

- InsureLearnerDriver Customer Services

Rated 4 out of 5 stars

Hasn't fully thought through person buying the insurance being parent to the insured

I had to go away to find out the car insurance policy number and it was able to pick up even though it had been left for over an hour while waiting for my husband to come out of a meeting.
I've bought this for my son - he is at uni so will hopefully be driving on his return. Car belongs to my husband but I'm also a named driver on the insurance. I'm getting the insurance from a link you sent my so after he used your product over the summer, so it has some details in but very few and nowhere in the process did it ask for my details which I would have expected as I was paying! It would have been good to have had to put my details in 1 - to get a receipt and to see that the payment went through correctly, and 2 - to ensure that when the cover runs out after this holiday, I am warned and that there's a link to buy another similar policy should it be needed (hopefully not for this son!) But for younger child and for other friends that might need similar cover.
Plus it would be nice to be able to print out the policy to put in the car. It's also not clear if the policy covers a specific person supervising (eg my husband, the owner of the car) or more than one (either me, wife/mother and registered insured on the car, or another person given permission to drive and/or supervise my son in the car...).

12 December 2023
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Reply from InsureLearnerDriver

Thank you for taking the time to leave us a review on TrustPilot. We appreciate your feedback and are always looking for ways to improve our service.

We understand that you had some concerns about the purchasing process, particularly about the need for your husband's car insurance policy number. We apologise for any inconvenience this caused. As you noted, the policy number is required to verify that the insured vehicle is covered by appropriate insurance.

Regarding your point about your details not being requested, we would like to clarify that we only require the details of the person we are insuring, in this case, your son. The payment information is solely for us to process the transaction and issue the insurance policy.

With regards to receiving a receipt and policy documents via email; we currently do this as our standard practice, and you should receive the documents shortly after completing the purchase. If you wish to print these documents out for a physical copy to keep in the vehicle, you are welcome to do so.

Regarding your question about who can supervise, details of who can supervise are advised & confirmed when applying, and also stated within the policy documents. The accompanying driver does not need to be named on the policy; the supervising driver must be a UK resident with a valid driving licence and at least three years of driving experience - although you can always check the policy terms and conditions if you are unsure.

We value your feedback and will take it on board to further improve our service. Thank you again for choosing us, and don't hesitate to let us know if you need any more assistance :)

- InsureLearnerDriver Customer Services

Rated 2 out of 5 stars

No "documents to download!!!" Blocked by satisfaction survey!…

Can't find out how to download documents, blocked by this survey!!!

5 December 2023
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Reply from InsureLearnerDriver

Hi - we understand that the survey might have caused some inconvenience in accessing your policy documents, and we apologise for any disruption caused.

We can assure you however that your policy documents are readily available. After completing your purchase, you will have received an email with a link to access your documents along with clear instructions and a secure password.

Thanks for your understanding.

- InsureLearnerDriver Customer Support

Rated 5 out of 5 stars

VERY EASY TO SET UP

4 December 2023
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Reply from InsureLearnerDriver

Thanks for the positive feedback - we pride ourselves on the ease of our insurance process, so it's always good to hear we're achieving our goals.

Rated 5 out of 5 stars

great company

Always easy experience

2 December 2023
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Reply from InsureLearnerDriver

Thanks for the positive feedback Levi! Much appreciated.

- InsureLearnerDriver Customer Services

Rated 5 out of 5 stars

quick learner motor insurance

excellent!!!!!!!

28 November 2023
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Reply from InsureLearnerDriver

Great to hear that you found our learner motor insurance quick and excellent. Thanks for the 5-star review!

-InsureLearnerDriver Customer Services

Rated 5 out of 5 stars

very good and quick.

23 November 2023
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Reply from InsureLearnerDriver

Thanks for your five star review - we pride ourselves on the speed and efficiency of our service, and we really appreciate the positive feedback!

- InsureLearnerDriver Customer Services

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