The address system displays too short a list for one of our addresses so you can't enter it. I was trying to pay for my daughter to be insured but the payment process assumes the insuree is the one pa... See more
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Seems pretty straightforward, cost effective way of getting my son more experience in driving. Never made a claim (yet - touch wood), do can't comment on s claims process. This my second time of using... See more
Purchased insurance for my son to drive my car as my insurance company wanted an arm and a leg to put him on my policy. A couple of problems.wouldnt accept the last 6 characters on his licence numb... See more
The process of setting up the learner driver insurance is simple and the pricing is competitive. The incremental cost of a longer insurance period is very low so you may as well go for weeks rather... See more
Company replied
Company details
Written by the company
Short Term & Annual Learner Driver Insurance on a borrowed car or your own. You can select your own policy period from 1 day up to a year. Online Quotes in 30 seconds.
Contact info
28 Station Close, Potters Bar, EN6 1TL, Hertfordshire, United Kingdom
- 01707 624 785
- info@insurelearnerdriver.co.uk
- insurelearnerdriver.co.uk
4.3
Excellent
4k reviews
Hasn’t replied to negative reviews
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Easy to use website.
Easy to use website.
Could do with AMEX payment option, otherwise 5 star
19 November 2023
Reply from InsureLearnerDriver
Thank you for your positive feedback, and we're thrilled to hear that you found our website easy to use! Your suggestion about the AMEX payment option is noted, and we'll consider it for future enhancements. If you have any more insights or if there's anything else we can assist you with, please feel free to let us know :)
- InsureLearnerDriver Customer Services
Reply from InsureLearnerDriver
We’re so glad to hear that you found our service easy to use! Your positive feedback is greatly appreciated.
- InsureLearnerDriver Customer Services
Reply from InsureLearnerDriver
Thank you for sharing your feedback and for choosing us for your needs. We understand that you felt the process was a bit repetitive and lengthy. Please know that these questions are necessary for us to deliver the most suitable service to you. Your understanding and patience are greatly appreciated.
We value your business and look forward to serving you again, aiming to make your next experience even better.
- InsureLearnerDriver Customer Services
Easy and clear to understand
11 August 2023
Reply from InsureLearnerDriver
Thank you for your positive feedback on the clarity and ease of our insurance process. We strive to make our services user-friendly and comprehensible for our clients, and your feedback confirms that we are on the right track.
- InsureLearnerDriver Customer Services
Reply from InsureLearnerDriver
Thanks for your 5 star review. We appreciate your kind words and are delighted to have been of assistance. Thank you for choosing our services.
- InsureLearnerDriver Customer Services
Very straightforward and quick
23 October 2023
Reply from InsureLearnerDriver
Thanks for your awesome 5-star review! We love hearing that our insurance process was straightforward and quick. We're committed to making it as easy and efficient as possible for our customers to get the coverage they need, so we're glad we delivered.
- InsureLearnerDriver Customer Services
Easy to use and decent price too.
23 October 2023
Reply from InsureLearnerDriver
Thank you so much for your 5-star review! We're thrilled to hear that you found our insurance to be easy to use and that you got a decent price.
- InsureLearnerDriver Customer Services
very easy and very quick at a good price
20 October 2023
Reply from InsureLearnerDriver
Thanks for your glowing 5-star review! We're thrilled to hear that you found our insurance to be very easy, very quick, and at a good price. We're committed to providing our customers with the best possible experience, so your feedback is incredibly valuable to us.
- InsureLearnerDriver Customer Services
Reply from InsureLearnerDriver
Thank you so much for your 5-star review! We're thrilled to hear that you found our insurance to be good value and easy to get a quote for. We're committed to providing our customers with the best possible value and experience, so your feedback is incredibly valuable to us.
We appreciate your business and look forward to hopefully serving you again in the future.
- InsureLeanerDriver Customer Services
Reply from InsureLearnerDriver
Thank you for your kind words and 5-star review. We are pleased to hear that you found our insurance to be easy to complete and affordable. We strive to provide our customers with the best possible experience, and your feedback is very important to us.
- InsureLearnerDriver Customer Support
Reasonable price and easy to do
8 October 2023
Reply from InsureLearnerDriver
Thank you for your great review! We're glad to hear that you found our insurance to be reasonably priced and easy to purchase. We appreciate your business and wish you all the best in your driving journey.
- InsureLearnerDriver Customer Services
Very clear.
6 October 2023
Reply from InsureLearnerDriver
Thank you so much for your kind words and 5-star review! We're so glad to hear that you found our website to be clear and easy to use. We appreciate your business and look forward to serving you again in the future.
- InsureLearnerDriver Customer Services
Only renewing the cover but had to go…
Only renewing the cover but had to go through the same filling in of boxes. Can't extend the cover beyond 28 days which is frustrating.
5 October 2023
Reply from InsureLearnerDriver
Thank you for your feedback. We appreciate you taking the time to share your experience with us.
We understand that it can be frustrating to have to fill in the same boxes when renewing your cover, especially if you are not making any changes. Regarding your second point, we are unable to extend cover beyond 28 days due to the nature of our short-term insurance product.
We appreciate your business and look forward to serving you again in the future.
-InsureLearnerDriver Customer Services
Website too slow had to re enter…
Website too slow had to re enter details five times!!!
30 September 2023
Reply from InsureLearnerDriver
I am sorry to hear that you had a slow experience with our website and had to re-enter your details five times, and I sincerely apologise for the inconvenience this may have caused you.
I have spoken to our developers about this issue, and they are working hard to identify and resolve the root cause. We are committed to providing our customers with the best possible experience, and we appreciate your feedback in helping us to improve.
Thank you for your patience and understanding.
- InsureLearnerDriver Customer Services
the website worked well
28 September 2023
Reply from InsureLearnerDriver
Thanks for the great review! We're glad to hear that you found our website to be easy to use and effective. We're always working to improve the user experience, so your feedback is very valuable to us.
- InsureLearnerDriver Customer Services
Straight forward
Straight forward, easy to understand and affordable learner driver insurance.
18 September 2023
Reply from InsureLearnerDriver
Thanks for the great review! We're glad to hear that you found our learner driver insurance to be straightforward, easy to understand, and affordable.
We appreciate your business and wish you all the best in your driving journey.
- InsureLearnerDriver Customer Services
It's not worded brilliantly
It's not worded brilliantly - it needs to be made more clear in some places if you're talking about the car owner or the learner driver. There's one place where it asks for the address of the owner and there is a tick box saying tick if it's the same as the driver. But it doesn't mean the address - this is confusing. Also if you want to renew you shouldn't have to fill it all in again. Also the first time we had the choice of up to 140 days but since renewing it's only a month at a time, This is a pain
11 September 2023
Reply from InsureLearnerDriver
Thanks for the feedback. We will look into these things mentioned and look to see how we can improve this part of the journey going forwards.
Many thanks,
InsureLearnerDriver Customer Service
www.insurelearnerdriver.co.uk
Reply from InsureLearnerDriver
Thanks for the great review! We're glad to hear that you found our website easy to navigate and that our prices are competitive. We're always working to make our customer experience as seamless as possible, so your feedback is very valuable to us.
- InsureLearnerDriver Customer Services
quick & simple process of obtaining…
quick & simple process of obtaining learner driver insurance cover.
9 September 2023
Reply from InsureLearnerDriver
Thanks for the great review! We're glad to hear that you found our process of obtaining learner driver insurance cover to be quick and simple. We're committed to making it as easy as possible for our customers to get the insurance they need, so we're happy to hear that we were able to meet your expectations.
- InsureLearnerDriver Customer Services
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