Insure My Van Reviews 

77
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's exceptional helpfulness, professionalism, and friendly demeanor, making interactions pleasant and efficient. Many people appreciate the ease and speed of the service, noting how quickly and smoothly processes like insurance transfers are handled. Reviewers also often mention finding affordable rates, indicating good value for money. However, some customers also noted issues with customer service, describing agents as rude, interrupting, or showing a lack of interest. Additionally, a few people experienced problems like receiving incorrect information, quotes that excluded fees, or difficulties transferring insurance, leading to frustration and extra effort.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service, often highlighting the promptness and professionalism of the... See more

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness and... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that the company offers fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I didn't have to wait 5 million years for a human being to answer the phone. The quote I got was substantially better than the competition, which leads me to believe that the last crowd ripped me off... See more

Rated 5 out of 5 stars

Insure my van is a very reputable company when looking for affordable motor insurance. Robert guided me through all the processes and couldn't have been more efficient and helpful.

Rated 5 out of 5 stars

The speed and efficiency of the service especially Lauren Moloney professionalism. Keep up the good work well done. Will be a repeat customer. Many thanks Brendan Keenan

Rated 5 out of 5 stars

What made my experience great was dealing with Lauren Moloney, she was very helpful from start to finish while dealing with her, she was so polite and explained everything clearly to me and there was... See more


Company details

  1. Commercial Insurance Company
  2. Business insurance company
  3. Insurance agency
  4. Insurance broker
  5. Insurance company
  6. Liability Insurance Company

Written by the company

Insure My Van delivers low-cost, high-quality cheap van insurance, commercial vehicle insurance, fleet insurance and public liability insurance for your trade or business. As Ireland’s leading van insurance broker, we have negotiated exceptional rates with underwriters and we pass those van insurance savings onto YOU. Getting a quote is quick & easy and can save you money. Whether you drive just one van, operate a whole fleet, or need public liability insurance, contact Insure My Van today and get the best commercial insurance on the market.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

77 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(77)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top class

Very professional and helpful people to deal with, saved me a lot of time comparing insurance companies and quite a bit on price as well

3 July 2026
Unprompted review
Rated 1 out of 5 stars

It's a waste of time very good in…

It's a waste of time very good in talking about it & give u the wrong information about the insurance u purchased by paying for it straight away.Then rolls over like a football.at the if we have to sort it out have to purchase another policy from more experience companies.Its a waste of time dealing with this crowd wasting your time money and stress with it it's the bonus of it dealing with this crowd

25 April 2026
Unprompted review
Rated 1 out of 5 stars

absolutely worst company ever

absolutely worst company ever , won't transfer my van insurance onto a hire vehicle , simple things that everywhere else in the world are no problem .
Ireland's insurance monopoly at it's worst .
disgusted with it'service , will be lodging an official complaint to the ombudsman.

what a racket!!!!

18 June 2026
Unprompted review
Rated 5 out of 5 stars

After many years insuring my van with…

After many years insuring my van with this company, I decided to change to small car to save money as van was no longer needed.
I took out a new insurance with another company for my new old car. I could not get insurance disc sent out to me because of a small technical hiccup, most likely caused by use of AI.
This took almost two weeks to rectify. If it wasn't for Lauren Moloney of insuremyvan,who bent over backwards to accommodate me, I think it never would have been sorted. Pity more companies don't employ people like this.
Good company with great people. I'd do business with the. Again if needed. 5 stars
Ken

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely 5 stars.

Absolutely 5 stars.
This morning after putting this call off since January I rang and spoke to a lovely gentleman called Robert Mulligan. From the get go he immediately put ne at ease. On medical grounds I was cancelling my husbands policy. A difficult situation made very easy & pleasant by Robert. Within a few minutes everything was explained and taken care of. This was a van insurance but I now see they also do car insurance. When my car insurance comes up for renewal they will definitely get the first opportunity to quote me. In the age of technology its always scary when you hear to go on line, but to speak to a friendly helpful voice like Robert's was a pleasure. Thanks again Robert

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Insure my van is a very reputable …

Insure my van is a very reputable company when looking for affordable motor insurance. Robert guided me through all the processes and couldn't have been more efficient and helpful.

24 March 2026
Unprompted review

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