Excellent cover with some additions. My dog is four this year and I've had to change policies due to unreasonably high renewal prices. In those cases the cover was not great, so I'm learning I also ne... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Whilst it is too early to say whether or not Insure Your Paws will prove to be a reliable Insurer, what I can say without question, is that the cost of their premiums for a comparable degree of cover,... See more
Company replied
I've had insurance with them for over 5 years. Now that I've come to a claim, it's an extremely slow and frustrating process which has been ongoing for 3 months. They respond to my email... See more
Company replied
This is my first time owning a pet so took me a long time to research and choose an insurance company. My cat has had some issues with his eye and Insure Your Paws have been brilliant and have dealt w... See more
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Company details
- #21 of 32 best companies in Pet Insurance Company
About Insure Your Paws
Written by the company
Insure Your Paws is part of Cover-More Blue Insurance Services, which is part of the Zurich Insurance Group. But we’re not just insurance experts, we are pet owners too.
Our lifetime cover is rated 5 stars by Defaqto*, so you know you are in great hands when purchasing a pet insurance policy from Insure Your Paws.
You can choose from a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.
Access to our 24/7 Veterinary Careline, Assist Your Paws:
Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.
• General health advice
• Feeding and nutrition
• Parasites (including fleas and worms)
• Behavioural and training advice
• Vaccinations
• Pregnancy and birth
Online Claims:
You can register your claim online through your customer portal. Additionally, we can also pay vets directly.
*5 star rating applies to our £5,000 Lifetime Cover
Our lifetime cover is rated 5 stars by Defaqto*, so you know you are in great hands when purchasing a pet insurance policy from Insure Your Paws.
You can choose from a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.
Access to our 24/7 Veterinary Careline, Assist Your Paws:
Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.
• General health advice
• Feeding and nutrition
• Parasites (including fleas and worms)
• Behavioural and training advice
• Vaccinations
• Pregnancy and birth
Online Claims:
You can register your claim online through your customer portal. Additionally, we can also pay vets directly.
*5 star rating applies to our £5,000 Lifetime Cover
Contact info
Parkview, 82 Oxford Road, Uxbridge, UB8 1UX, London, United Kingdom
- 0344 273 2777
- info@insureyourpaws.co.uk
- insureyourpaws.co.uk
4.4
Excellent
2k reviews
Asks customers to review
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Easy from start to finish
1 December 2025
Reply from Insure Your Paws
Hi Richard,
We're happy to hear that everything was easy for you. Thank you for your positive feedback; we appreciate it.
Kind regards,
Dominik
Excellent cover for very competitive price.
Found on compare the market website, excellent quote for fantastic cover.
21 October 2025
Reply from Insure Your Paws
Hi Glenn,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind Regards,
Zainab.
Reply from Insure Your Paws
Dear Kerri,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Very prompt and efficient service provided
31 October 2025
Reply from Insure Your Paws
Hi Helen,
Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!
Kind regards,
Dean.
Reply from Insure Your Paws
Hi Susan,
This made our day—thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know truly means the world.
Kind regards,
Dean.
Simple ,easy to set up and easy to fill…
Simple ,easy to set up and easy to fill in the insurance forms.
25 November 2025
Reply from Insure Your Paws
Hi Helena,
We're smiling over here—thanks for your thoughtful review!
It’s feedback like this that lifts the whole team. We’re so glad we could make your experience a good one.
Kind Regards,
Victoria
Excellent cover for a fantastic price
Excellent cover for a fantastic price. Website very user friendly and easy to navigate. Very smooth transaction with no issues. 5 Stars!
25 November 2025
Reply from Insure Your Paws
Hi Mark,
Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.
Kimd Regards,
Victoria
Reply from Insure Your Paws
Hi Eirwyn,
We appreciate the encouragement—it goes a long way. Thanks! A little positivity makes a big impact on our team, and your words absolutely made a difference today.
Kind Regards,
Victoria
Very helpful staff when setting up this…
Very helpful staff when setting up this new policy
21 November 2025
Reply from Insure Your Paws
Hi Jan,
Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.
Kind Regards,
Victoria
Reply from Insure Your Paws
Dear Scott,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Needed to add another pet to have group…
Needed to add another pet to have group insured and found it pretty simple but page loads were pretty slow. Otherwise, great. And good price.
18 November 2025
Reply from Insure Your Paws
Hi Trevor
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards,
Zuzanna
Great price
Great price, which is important in todays' market .Easy to navigate through and straightforward.
15 November 2025
Reply from Insure Your Paws
Hi Shauna
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards,
Zuzanna
Reply from Insure Your Paws
Hi Michael,
Big thanks for your kind review. It’s customers like you who keep us going! Your support doesn’t just make us smile—it helps shape how we grow and improve. Thanks for being part of the journey.
Kind regards,
Dean.
Good price and easy to set up.
14 November 2025
Reply from Insure Your Paws
Hi Lucy,
We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.
Kind regards,
Dean.
Quality service
The call handler was really good explained everything really clearly and the price is very good
14 November 2025
Reply from Insure Your Paws
Hi Steven,
This made our day—thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know truly means the world.
Kind regards,
Dean.
Shit customer service/ communication with customer
Better customer service and better communication with their customers about what is going on with their policies
13 November 2025
Reply from Insure Your Paws
Hi Joshua,
Thank you for your feedback and we are sorry to learn that your expectations were not met. I can see your dissatisfaction has been raised in line with our complaints process and we will be in contact with you regarding this.
Kind regards,
Dean.
Amazing!!!
Amazing!!!! Really easy to set up insurance for my dog. Unfortunately the breed that she is not many companies will insure her so it was so nice to find a company that could and with a decent amount of cover and protection too. Thank you so much for providing this service and not discriminating her breed ❤️❤️❤️❤️
26 October 2025
Reply from Insure Your Paws
Hi Siobhan,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind regards,
Dean.
Reply from Insure Your Paws
Hi,
Thanks for the four stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!
Kind regards,
Temi.
Flexible policy options and great price…
Flexible policy options and great price compared to our renewal.
11 November 2025
Reply from Insure Your Paws
Hi Denys,
Thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know is very much appreciated.
Kind regards,
Temi.
it seems a very good policy
10 November 2025
Reply from Insure Your Paws
Hi Michael,
Thank you for the positive feedback! We're always working to make things better. We'll keep doing our best to make every experience just as positive.
Kind regards,
Temi.
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