Integro Medical Cannabis clinics Reviews 469

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff as brilliant, knowledgeable, and caring, often praising their professionalism and helpfulness. Many people appreciate the outstanding service, noting that the company puts patients first and provides excellent healthcare. The products offered are also well-received, with consumers finding them effective and life-changing, contributing to better health and well-being. However, some customers also noted issues with the ordering process, including communication breakdowns between pharmacy and clinic, and difficulties with repeat prescriptions due to stock availability. A few other people also felt that customer service could be problematic, mentioning slow responses, unhelpful staff, and even instances where they were left without medication or unable to return faulty products.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising the professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, helpful, and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the staff as... See more

Product

Users describe positive interactions with product, highlighting the quality and effectiveness of the products... See more

Order

Customers had ambiguous experiences with order, with many praising the ease and speed of the ordering system,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Intergro ~ brilliant what can I say, it's what I've been looking for for years. Main problem I have is being unable to get on repeat a strain that works. Armed with knowledge of terpenes and the selec... See more

Rated 5 out of 5 stars

I don’t often write reviews but for this I will make an exception. Integro should be your first port of call toward your medical cannabis journey. Great consultants, knowledgable nurses and friend... See more

Rated 5 out of 5 stars

Took exactly 1 week until 1st consultation on errors from my side so could have been quicker . Spoke to Dr Nora outstanding service never belittled or made me feel awkward when explaining my usage and... See more

Rated 5 out of 5 stars

This is my 2nd time rating this company had my fillow up call with dr Nora again now have a better understanding if terpines and strain type (indica ect ) always a pleasant happy call the ordering sys... See more


Company details

  1. Health consultant

Written by the company

We offer the UK’s leading cannabis-based therapy and care for patients suffering from chronic pain and psychiatric conditions. Our specialist Doctors provide expert advice through one-to-one video consultations and on-going support through our clinic nurse. Register with Integro Medical Cannabis clinics today for your free eligibility assessment.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

469 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

They prioritise your needs!

I had a follow up review with Nora who listened to my feedback regarding my original prescription and helped me to tailor the next prescription to suit my requirements more.
She was also very knowledgeable on alternative options to ensure I get the most benefits out of my prescription.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been a patient for a while and I…

I’ve been a patient for a while and I have nothing but praise for people like Riya who help people like me, access vital medicines which make my life much better than it used to be.
From the top down to whoever packages my medicines I really appreciate what you do.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

I have just received my first…

I have just received my first prescription and I am very happy with it. The staff are very friendly and helpful. I have already recommended them to my son as he is with another clinic, as I was, better quality here.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Putting paitents first

I've been with integro from the beginning of the year and couldn't be happier with the service so far. Had a recent consultation with Nora who like the rest of the team I've interacted with, couldn't have been happier to help. Great range of products too, highly recommend!

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Game changer

Very Good easy to use there service polite staff and easy to talk with definitely recommend 100%

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

I've spoken with Nora a couple of times and can't praise her highly enough. Very helpful, matter of fact and caring. Her recommendations have been spot on and my quality of life has improved a lot, very quickly. Thank-you so much 😊🙏🏼

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Great clinic.

Changed to this clinic, took no more than 3 days, and received my medication very promptly on Tuesday. The whole process has been fantastic, and I can't recommend integro enough.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Many thanks to Riya..

Many thanks to Riya... she couldn’t have been more helpful. Nothing but praise for the whole Integro team!

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Dr Riya is a legend, brilliant rep for Integro

Riya has been a fantastic doctor to speak with, she’s made me feel completely at ease, been open to discussion and hasn’t made me feel rushed or pressured. Integro have been fantastic overall and I’d highly recommend them as a clinic

23 October 2025
Unprompted review
Rated 5 out of 5 stars

The UK's Best Clinic #1

After experiencing some issues with my previous clinic, I was advised to move over to integro for a smoother experience.

My 28 day review, there are absolutely no cons I have experienced with this clinic. The pros have been exceptional, ive gone from 2-7 day delivery turnover to 24 hour delivery turnover.

My biggest concern was being able to medicate comfortably, regularly and without worry. This clinic offers all of those, along side with a high standard of human to human general care and empathy, which means alot to us patients as we just want to be treated as everyone else.

Overall i cannot recommend this clinic enough, if you are a business owner or self employed ive found this clinic has been absolutely ideal.

The clinician ive seen up to now has been exceptional and I hope she gets to see how much us patients appreciate their hard work.

I can live, I can laugh, I can work and for that I am eternally grateful.

Kind Regards, Alex Kinsey.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Can’t help but rave about this company…

Can’t help but rave about this company enough! Great team and great knowledge these guys get down to business quickly putting the patient first which is refreshing to see.
I spoke with Nora on a couple occasions and I couldn’t have been happier with the information and support she provided. All this before even receiving any product and let’s just say if they don’t have something to help your needs then I’d be massively surprised.

20 October 2025
Unprompted review

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