Integro Medical Cannabis clinics Reviews 469

I just had a follow up appointment with Nora - she was lovely to speak with, knowledgeable, well informed and empathetic.

Every interaction I have had with Integro has been nothing but positive! Honestly can't say a bad word about them.

Excellent service was easy to apply and once accepted I received my medication within 3 days. Finally I can use the medication that's right for me legally without the constant worry! Nora was very helpful with my queries and put my mind at rest about ordering and being able to top up during the month to help my budget.

Im very happy with the service provided by INTEGRO CLINICS, the staff are happy and helpful and the quality of there products are excellent. Thank you

overall experience from start to now has been amazing and smooth. very helpful staff and consultants who always go above and beyond to help the patients. I've been a patient with integro for nearly 2 years and not had a problem, the appointments are very relaxed so you can feel comfy talking about your issues and prescription. plenty of product to choose from once prescribed at very affordable prices in my opinion compared to other clinics. Would highly recommend these guys for anyone wanting to get better help and medication that helps increase the value of life instead of taking it away.

Becoming a patient at integro has been a life changing experience for me, it has given me my life back ! Less pain , more , sleep , productivity sky rocketing , I feel like myself again ! Amazing staff , great app wich makes everything so easy , cant commend integro enough , thanks to Nora and the team for such a pleasant service .

Mervin was very friendly and helpful throughout the process and even speaking to the DR on the phone she was friendly and non-judgemental.

Couldn't be more happy and satisfied
GREAT service lovely Dr to,so helpfull and listened to me totally amongst giving me great advice and help with my needs for my ADHD
HIGHLY recommend Integro 🙌🌿
Many thanks to Nora the Dr that held my video call appointment I was so nervouse about,she made it all nice and simple for me 🙏

Haven’t had a problem with any orders and all been quality flower, very good customer service and consultations very simple and short, would recommend to be with this company if you want quality, fast delivery and easy portal access.

Been with Integro many years now. I am loving the new portal enabling me to do all I need so far. Fantastic help and responsive staff. Been seeing the same consultant for a few years which helps with continuity. They have supplied me letters for travel and other situations.
Integro for me are a patient priority clinic which is important.
The important thing is my health and well being is better and I keep seeing improvements. Integro have played a huge role in that along with my other health service providers.
I wouldn’t change clinics simply because there is no need to when Everything works so well for me.
I’m glad I have been with this clinic for a long time and can’t see me ever changing.
Just a huge thank you to all the staff at Integro for what they do. Thank you.

Been with Integro for about 6 weeks. Their customer service is excellent. All of the staff are very friendly and helpful. The overall experience has been amazing. Would recommend anyone who is thinking about medical cannabis to give Integro a try.

My experience with Integro has been extremely poor. After an adverse reaction, the clinician agreed to change my prescription and assured me there would be no extra fee apart from a possible £10 admin charge. Despite this, my prescription was delayed for over a week until I chased, and I was then told to pay £88.

Communication was inconsistent and at times accusatory — one email even implied I was asking for free cannabis, which I never did. Phone contact felt rude and dismissive.

The website is clunky, with no visible complaints policy or clear process for follow-up. I also discovered that my personal health email about side effects was forwarded directly to their partner pharmacy, a separate business, which raised concerns about confidentiality and privacy.

Overall, I experienced unsafe treatment gaps, poor communication, contradictory billing, and a lack of governance. I have made a formal complaint and reported these concerns to the CQC.

Just the most easiest way to get the help needed for non chemical drugs like morphine etc best move I've ever made

As per normal a very positive experience
Spoke with JOANNE and shes a real credit to INTEGRO she is very professional friendly warm hearted and polite and customer/patient interaction is 110% positive
A very big thanks Joanne
(Ps) she needs a promotion! Lol

Used to highly rate Integro as a clinic but they’ve gone downhill in so many ways. Their portal is shockingly bad. Their patient communication skills are awful, the staff are rude and unhelpful. All in all, not what it used to be. Have happily moved away from them now.

Signing up was simple telephone support instant answer, prescriptions easy to manage, portal easy to use and the prescriptions actually work for what medical problems you may have feel fresh the next day I’m absolutely amazed at how effective medical cannabis actually is, with for me no side affects just trying different strengths at the moment to see what better suits my lifestyle better 👍

This app has made a massive difference to the way you can order your medication. So much easier and less chaotic. Ive been with integro for about 6 months and its been a pleasure to be one of their patients

I’ve been with Integro since June 2024, and can honestly say in that year I have consistently had excellent service from all those at Integro that I’ve interacted with. The new app just makes things even easier than they were before (which was pretty easy!). Thank you so much, and keep up the great work 😊

I’ve had nothing but a brilliant experience since joining maybe four months ago, customer service are brilliant any time I’ve asked questions they’ve had the answers the prescription and ordering is so simple now is unbelievable The website allows you to order the prescription if you pay before 4 pm you will get your prescription 1 pm the next day which is absolutely brilliant. They’ve not let me down once not even on a Saturday it’s delivered. They have a brilliant knowledge and they also have a brilliant range of different products, life is a lot easier and an and a lot less stressful. I’ve noticed a big difference with using medical marijuana and I just wanna thank you guys for supporting me and helping me live a better life. I can’t thank you enough. I would suggest if anyone’s thinking about joining the clinic, this is the best clinic. I’ve checked all the clinics out. This is the best one that I’ve found anyway for me and I’m pretty sure every other patient that is with them would say the same thing as me it is so simple and easy to order to get advice hardly any waiting times and polite staff.

Moved to Integro from another clinic best thing I ever did. At Integro they listen and work with you , understanding your own experiences already. The new portal ordering service is 5* eg. Order Monday lunchtime, arrived Tuesday morning . New tracking with DpD was superb I could see where the delivery driver was and they arrived early, which for me was brilliant service. Thank you all for guiding me on my cannabis therapy.

Has to be the worst setup process Ive ever came across. I was a member of this farce two years ago. So I try to log back in it asks me to input a code Ive to go back into my email to retrieve this. Im logged out I start all over again it asks me to complete consent form. Logged back out I then have to write out my Clincs email address as its very long total nightmare I just left it These clowns are at this God knows how many years and this is a Laughing stock.