Intelligensa: Positive Handling for Schools, PMVA, BILD RRN Reviews 1,630

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 283 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and supportive approach, making everyone feel at ease. People highlight the excellent service and user experience, noting clear instructions and engaging training sessions that are easy to follow. Reviewers particularly appreciate the knowledgeable and friendly trainers who provide practical advice and create a comfortable learning environment. The company's customer service is also frequently mentioned as professional and responsive, handling inquiries efficiently.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the trainers and instructors for... See more

User experience

Users describe positive interactions with user experience. Customers found the courses very helpful,... See more

Instructions

Customers consistently note positive experiences with instructions. Reviewers highlight clear guidance,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the training provided,... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently highlight the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

- Information was clear. - Updates about staff progress with online training were really helpful as it enabled me to chase people up. - Reminders re what to wear etc. were also helpful as I could j... See more

Company replied

Rated 5 out of 5 stars

Overall a good course with some great advice and strategies to cope with difficult situations. I do feel that the course seemed more at an older child/persons level as oppose to smaller, younger prima... See more

Company replied

Rated 5 out of 5 stars

The course was easy to follow. The instructor started off with the basics and gradually built up the different techniques step by step. This allowed trainees to feel at ease and confidence to test ou... See more

Company replied

Rated 5 out of 5 stars

Great instructors who were adaptable and good fun. They really put situations into real life for us and gave us some great ways of remembering the moves - which is always the hardest thing to do when... See more

Company replied


Company details

  1. #3 of 13 best companies in Coaching center
  2. #10 of 127 best companies in Educational institution
  3. #2 of 7 best companies in Emergency Training
  4. #2 of 6 best companies in Emergency training school
  5. #5 of 17 best companies in Occupational Safety and Health
  6. #8 of 40 best companies in Training school

Written by the company

Affordable and flexible trainers delivering certificated courses in: Positive Handling for Schools, Managing Challenging Behaviour, Breakaway Techniques, PMVA, Physical Intervention, Control & Restraint, Secure Patient Transport, Conflict Management, Ligature Removal and Safeguarding. We are BILD ACT Restraint Reduction Network (RRN) Certified Training providers. We come to your venue and our services are available both nationally and internationally. Visit our website for further information or call our office on 01707 654317


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Great training

Great training, delivered well. The trainers were good and made the course easy to complete and understand.

26 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your wonderful feedback! We're so pleased to hear that you found the training well delivered and easy to understand. It's great to know our trainers helped make the course accessible and straightforward to complete.

We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your kind feedback! We're delighted to hear that you found the instructor well-informed. It’s great to know their expertise made a positive impact on your experience.

We really appreciate you taking the time to share your thoughts!

Rated 5 out of 5 stars

Good training

16 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We're glad to hear you found the training good. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Brilliant training from extremely…

Brilliant training from extremely knowledgeable staff!

24 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your fantastic feedback! We're thrilled to hear that you found the training brilliant and the staff extremely knowledgeable. It’s wonderful to know their expertise made such a positive impact on your experience.

We really appreciate you taking the time to share your thoughts!

Rated 5 out of 5 stars

Fantastic trainer

The one day positive handling course was brilliant. It was run by an excellent trainer whose experience shone through. He was very knowledgeable about how to handle children with care and sensitivity when they are dis regulated and all aspects of the law. He provided a very safe and respectful environment for learning.

5 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your detailed and thoughtful feedback! We're delighted to hear that you found the one-day positive handling course brilliant and that the trainer’s experience and knowledge stood out. It's wonderful to know that the course provided a safe, respectful, and supportive environment while covering both practical Positive Handling techniques and legal considerations.

We really appreciate you taking the time to share your experience!

Rated 4 out of 5 stars

The teacher made me feel at ease and…

The teacher made me feel at ease and explained everything really well

9 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your kind feedback! We're glad to hear that the teacher made you feel at ease and explained everything clearly. Creating a comfortable and understandable learning environment is very important to us.

We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

We have been working with Intelligensa…

We have been working with Intelligensa for the last few years and they have always improved their services annually, and the more focus is the training analysis of the workforce.

22 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your wonderful feedback and our Bild ACT RRN certified secure patient transport course! We're thrilled to hear that you’ve noticed continuous improvements in our services over the years. It's great to know that our focus on training and workforce analysis has made a positive impact.

We really appreciate your ongoing support and partnership!

Rated 5 out of 5 stars

Clear advice and straight forward

Clear advice and straight forward, practical guidance.

10 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback on our Positive Handling for Schools course! We're glad to hear you found the advice clear and the guidance practical and straightforward. Providing actionable and easy-to-follow guidance is very important to us.

We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Clear information

Clear information, time to practice, answered all questions.

10 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We're delighted to hear that the information was clear, you had time to practice, and all your questions were answered. Ensuring a thorough and hands-on learning experience is very important to us.

We really appreciate you taking the time to share your experience of our Positive Handling Training course!

Rated 4 out of 5 stars

It was a very good training very…

It was a very good training very informative.

18 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We're glad to hear that you found the training very good and informative. It's great to know the course met your expectations.

We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Newhouse

Practitioner (James) had great knowledge - all information delivered clearly and concisely, made relevant to school setting.
Engaging delivery as always and all staff clear of learning points by the end - thank you!

16 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your fantastic feedback! We're delighted to hear that James delivered the information clearly, concisely, and in a way that was relevant to your school setting. It’s wonderful to know the session was engaging and that all school staff left with a clear understanding of the key learning points.

We really appreciate you taking the time to share your experience!

Rated 4 out of 5 stars

Personable and effective

The practical element of this course was ideal for my needs.

16 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We're glad to hear that the practical element of the course suited your needs perfectly. Hands-on learning is a key part of our approach, and it's great to know it made a difference for you.

We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Riddo the instructor knew his stuff

Riddo the instructor knew his stuff , he was clear and explained everything, went over everything asking questions. Really enjoyed the lesson to riddo went above and beyond 10/10

9 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your wonderful feedback! We're thrilled to hear that Riddo delivered such a clear and thorough lesson, went above and beyond, and made the session enjoyable. It’s fantastic to know that his approach, including asking questions and covering everything in detail, made a strong impression.

We really appreciate you taking the time to share your experience of our Bild ACT RRN certified Secure Patient Transport course!

Rated 5 out of 5 stars

Positive handling

Great informative course

10 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We're glad to hear you found the course great and informative. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

great demos

3 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We’re glad you enjoyed the demos during the Positive Handling course, and appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

Excellent

Instructor very positive and gave good training, enjoyed and learnt a lot thanks

9 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your kind review! We’re delighted to hear that you enjoyed the training and found it valuable. Our instructors aim to make every session positive and engaging, so it’s great to know this made a difference. We really appreciate your feedback and hope to welcome you to future courses!

Rated 5 out of 5 stars

Brilliant Training by Chris!

Chris, who delivered the training was brilliant! It was a very interactive session and my colleagues and I feel well equipped to do positive handling in school. I would highly recommend the training.

10 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you so much for your wonderful feedback! We’re thrilled to hear that Chris delivered an interactive and engaging session and that you and your colleagues feel confident in applying positive handling in school.

Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Positive Handling Experience

Brilliant training - thank you so much. Informative, practical and so helpful. Excellent opportunity with the Q and A.

10 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for this amazing feedback! We’re so pleased you found the training informative, practical, and helpful, and that you enjoyed the Q&A session. We really appreciate you taking the time to leave feedback!

Rated 5 out of 5 stars

Positive handling

Clear guidance, instructions & demonstrations - delivered in a calm manner at our pace.
Very informative & helpful scenarios handled by an experienced instructor.

3 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thank you for your feedback! We’re delighted you found the guidance clear and the scenarios helpful. It’s great to hear the session was delivered at a comfortable pace and made a positive impact. Thank you again!

Rated 5 out of 5 stars

Trainer was great

Trainer was great, really engaging and knowedgeable.

3 March 2026
Intelligensa: Positive Handling for Schools, PMVA, BILD RRN logo

Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN

Thanks for sharing your feedback! It’s fantastic to hear the trainer was engaging and knowledgeable. We have a wonderful team of trainers with so much experience. I'm glad you were able to benefit from this. Thank you again.

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