- Information was clear. - Updates about staff progress with online training were really helpful as it enabled me to chase people up. - Reminders re what to wear etc. were also helpful as I could j... See more
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Review summary
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Reviews shaping this summary
Overall a good course with some great advice and strategies to cope with difficult situations. I do feel that the course seemed more at an older child/persons level as oppose to smaller, younger prima... See more
Company replied
The course was easy to follow. The instructor started off with the basics and gradually built up the different techniques step by step. This allowed trainees to feel at ease and confidence to test ou... See more
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Great instructors who were adaptable and good fun. They really put situations into real life for us and gave us some great ways of remembering the moves - which is always the hardest thing to do when... See more
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Company details
- #3 of 13 best companies in Coaching center
- #10 of 127 best companies in Educational institution
- #2 of 7 best companies in Emergency Training
- #2 of 6 best companies in Emergency training school
- #5 of 17 best companies in Occupational Safety and Health
- #8 of 40 best companies in Training school
Written by the company
Affordable and flexible trainers delivering certificated courses in: Positive Handling for Schools, Managing Challenging Behaviour, Breakaway Techniques, PMVA, Physical Intervention, Control & Restraint, Secure Patient Transport, Conflict Management, Ligature Removal and Safeguarding. We are BILD ACT Restraint Reduction Network (RRN) Certified Training providers. We come to your venue and our services are available both nationally and internationally. Visit our website for further information or call our office on 01707 654317
Contact info
5, Elstree Gate, Elstree Way, Borehamwood , WD6 1JD, United Kingdom
- 01707 654317
- intelligensa@outlook.com
- intelligensa.co.uk
Chris delivered excellent training
Chris delivered excellent training. Made me feel at ease with the content and didn't judge us.
15 January 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re really pleased to hear that Chris delivered the Positive Handling training in a supportive, non-judgemental way and helped you feel confident in your role. I’ll be sure to pass your kind comments on to him. Thank you for your feedback.
I have done many positive handling…
I have done many positive handling courses over the years and I felt this approach was one of the very best. The online work covered the legal aspects and then the afternoon face to face session was well measured in reinforcing de-escalation wherever possible and always the lowest level of intervention appropriate. The course leader was excellent - balanced humour and rigour perfectly and demonstrated holds etc. very clearly.
13 January 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re really pleased to hear that you found the Positive Handling course so effective, particularly the balance between the online legal content and the practical session, and the strong focus on de-escalation and proportionate intervention. I’ll be sure to pass your comments on to the course leader.
Thanks again for taking the time to share your experience.
Instructor Kieth was amazing!
Instructor Kieth was amazing!
Really great course, very informative and helpful
14 January 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re really glad you found the Positive Handling Training course informative and helpful. I will pass your king comments on to your trainer. Thank you for the taking the time to leave us feedback!
amazing course
6 January 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback on our Positive Handling for Schools training! We’re delighted to hear you thought the course was amazing. Thanks so much.
Great delivery from the trainer!
Great delivery from the trainer. Nice safe space to ask questions and try techniques
6 January 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re really pleased to hear you enjoyed the session and felt comfortable asking questions and practising the techniques. Creating a safe and supportive learning environment is very important to us, so it’s great to know this came across. We hope the training proves valuable in your work place. Thank you for your feedback
Positive Handling
Very good hands on experience. The course worked well from start to finish building on learned activities to more complex actions.
Always emphisising alternate more passive solutions.
5 January 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your positive handling training feedback. We’re delighted to hear that you found the course hands-on and well structured, progressing from foundational skills to more complex techniques. Emphasising prevention and de-escalation is a key part of our training, so it’s great to know this was helpful. We really appreciate you taking the time to share your experience.
It was a good refresh for me to
It was a good refresh for me to remember how to use the correct way of holding the kids.
6 January 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re glad the course provided a useful refresher and helped reinforce the correct techniques for holding children safely. We really appreciate you taking the time to share your experience. Thank you for your feedback on our Positive Handling Course.
Great informative support and teaching
7 January 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your kind feedback. We’re delighted to hear that you found the support and teaching informative. Our trainers bring a great deal of real-world experience to their sessions, so it’s wonderful to know this came through. We really appreciate you taking the time to share your experience and hope to work with you again in the future.
The instructors were prompt
The instructors were prompt, punctual and clear when instructing, demonstrating. They were able to answer question clearly and concisely.
5 January 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for taking the time to share your feedback. We’re pleased to hear that our instructors were prompt, punctual, and clear in both instruction and demonstrations. Our trainers have a wealth of experience, so it’s great to know this was reflected in how clearly and confidently they answered questions. We really appreciate your comments and look forward to supporting you again in the future.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re glad to hear that you rated our instructors as excellent! Our trainers bring a high level of experience to every session, and it’s encouraging to know this was evident in your Positive Handling Course. We truly appreciate your feedback and look forward to working with you again. Thank you
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re pleased to hear that you had a good experience on the Positive Handling course and that the training will be helpful in your role going forward. We really appreciate you taking the time to share your thoughts and thank you for choosing to train with us.
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re really pleased to hear that you found the Positive Handling course supportive. We appreciate you taking the time to leave a review and are glad to have supported you in your training. Thank you for your feedback.
Online course easy to access and…
Online course easy to access and complete.
Physical training thoroughly presented by James; he was able to give advice with positive handling on our pupils taking into account their needs/disabilities etc.
5 January 2026
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re pleased to hear that you found the online course easy to access and complete, and that the physical training was delivered thoroughly. James will be delighted to know that his advice on Positive Handling, tailored to pupils’ individual needs and disabilities, was helpful. We always strive to ensure a person-centred approach in our training, so it’s great to know this came through. Thank you for taking the time to share your experience and for your wonderful feedback.
Great instructors who were adaptable…
Great instructors who were adaptable and good fun. They really put situations into real life for us and gave us some great ways of remembering the moves - which is always the hardest thing to do when you have completed positive handling courses.
3 December 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your wonderful feedback. We’re delighted to hear that you found the instructors adaptable and enjoyable to learn from. It’s great to know that the real-life examples and memory tips helped make the Positive Handling course more practical and easier to retain. We really appreciate you taking the time to share your experience. Thank you
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback. We’re glad to hear that you had a great experience and appreciate you taking the time to share it. We look forward to supporting you again in the future.
The down to earth training to a…
The down to earth training to a difficult situations ,was great.
3 December 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re thrilled to hear that you found our Positive Handling training approachable and helpful, especially when tackling difficult situations. Our goal is always to make learning practical and down-to-earth, so it’s wonderful to know that it made a positive impact for you.
We really appreciate your feedback and hope to continue supporting you in the future!
excellent course to take, The course was delivered perfectly by…
The course was delivered perfectly by the trainers and was also made it interesting and fun to learn. we gained practical and physical knowledge and helped me to update my own knowledge.
28 November 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re delighted to hear that the Positive Handling course was both engaging and informative, and that our trainers made learning fun while providing practical, hands-on knowledge. It’s wonderful to know that the course helped you update and expand your own skills. Thank you for the feedback.
Great session for staff
It was a really useful session that provided staff with the confidence to carry out their job while dealing with unexpected situations where intervention may be needed.
9 December 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
We’re delighted to hear that the Positive Handling session was useful and helped your team feel more confident in handling unexpected situations. Supporting staff to perform their roles safely and effectively is exactly what we aim for, and it’s wonderful to know the training made a real difference. Thank you for your feedback!
Experienced Trainers
Experienced trainers. Delivered the training in an engaging way. We all learnt a lot about how to safely and positively (no pain should be felt) restrain a young person in the event we have a dysregulated children that requires it.
10 December 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your lovely feedback on our Blended Positive Handing for schools course. We have a brilliant team of trainers with tones of experience and knowledge and we are thrilled to hear they made the training engaging for you and that you took away lot of helpful information about how to safety and positively deal with restraints. Once again thank you for your support!
Recieved new skills and stratages
5 December 2025
Reply from Intelligensa: Positive Handling for Schools, PMVA, BILD RRN
Thank you for your feedback on our BILD ACT RRN certified Secure Patient Transport with Mechanical Restraints training. We are happy to hear that from our course you were able to receive and retain new skills and strategies to help you in any situation you may find yourself in. Thank you for your support!
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